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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 78.2
edited by Christine Sklareski
on 2025/07/10 11:03
Change comment: There is no comment for this version
To version 79.2
edited by Christine Sklareski
on 2025/07/16 12:59
Change comment: There is no comment for this version

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... ... @@ -23,7 +23,7 @@
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 24  
25 25  
26 -If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel=" noopener noreferrer" target="_blank"]] for assistance.
26 +If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
27 27  
28 28  
29 29  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
... ... @@ -214,6 +214,11 @@
214 214  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
215 215  ** Tap the **green** **phone** icon to place a call.
216 216  
217 +{{warning}}
218 +If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
219 +{{/warning}}
220 +
221 +
217 217  * **Frequently called contact list**:
218 218  ** Tap the **User** icon on the right side of the home screen.
219 219  ** In the left menu, tap **LDAP.**
... ... @@ -373,14 +373,20 @@
373 373  (((
374 374  = Voicemail =
375 375  
376 -* Voicemails can be accessed
381 +* **Voicemails can be accessed in the following ways:**
377 377  ** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
378 -** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
383 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
379 379  ** **District email**: 
380 380  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
381 381  **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
382 382  **** **Safari** web browser: voicemail .wav files play within the browser.
383 383  **** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
389 +* **Set up your voicemail greeting:**
390 +** Sign in to your voicemail box using your passcode.
391 +** Press 0 for mailbox options.
392 +** Press 1 to record unavailable message.
393 +** Press 3 to record your name.
394 +** Press 5 to change your password.
384 384  )))
385 385  
386 386