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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 77.2
edited by Christine Sklareski
on 2025/07/10 09:39
Change comment: There is no comment for this version
To version 80.1
edited by Christine Sklareski
on 2025/07/16 12:59
Change comment: There is no comment for this version

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23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 24  
25 25  
26 +If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
27 +
28 +
26 26  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
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211 211  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
212 212  ** Tap the **green** **phone** icon to place a call.
213 213  
217 +{{warning}}
218 +If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
219 +{{/warning}}
220 +
221 +
214 214  * **Frequently called contact list**:
215 215  ** Tap the **User** icon on the right side of the home screen.
216 216  ** In the left menu, tap **LDAP.**
... ... @@ -370,14 +370,20 @@
370 370  (((
371 371  = Voicemail =
372 372  
373 -* Voicemails can be accessed
381 +* **Voicemails can be accessed in the following ways:**
374 374  ** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
375 -** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
383 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
376 376  ** **District email**: 
377 377  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
378 378  **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
379 379  **** **Safari** web browser: voicemail .wav files play within the browser.
380 380  **** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
389 +* **Set up your voicemail greeting:**
390 +** Sign in to your voicemail box using your passcode.
391 +** Press 0 for mailbox options.
392 +** Press 1 to record unavailable message.
393 +** Press 3 to record your name.
394 +** Press 5 to change your password.
381 381  )))
382 382  
383 383