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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 77.1
edited by Christine Sklareski
on 2025/07/10 09:38
Change comment: There is no comment for this version
To version 76.3
edited by Christine Sklareski
on 2025/07/10 09:31
Change comment: There is no comment for this version

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... ... @@ -176,6 +176,7 @@
176 176  * **To answer a single incoming call**:
177 177  ** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 178  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
179 +
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 181  
... ... @@ -182,7 +182,7 @@
182 182  * **To pick up a call ringing at another phone in your group:**
183 183  ** Lift the handset and press the PICKUP button.
184 184  
185 -* **To send a ringing call your voicemail box instead of answering:**
186 +* **To send a ringing call to voicemail instead of answering:**
186 186  ** Press **Reject** on the phone display to transfer the call to voicemail.
187 187  )))
188 188  
... ... @@ -244,11 +244,12 @@
244 244  * **To transfer a call to another extension: **
245 245  ** **Blind transfer:**
246 246  *** While on a call, tap the **Transfer** button.
248 +*** Select **Transfer** to bring up the transfer screen.
247 247  *** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
248 248  *** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
249 -**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
251 +**** When using the keyboard, tap the magnifying glass to begin the search and then tap on the correct person.
250 250  *** Tap on the **Transfer** softkey.
251 -*** The call will transfer to the extension and the phone system will hang up the initial call.
253 +*** The call will transfer to the extension and the phone system will hang up the call.
252 252  ** **Attended transfer:**
253 253  *** While on a call, tap the **Transfer** button.
254 254  *** Select **Transfer** to bring up the transfer screen.