Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/07/17 09:56
From version 77.1
edited by Christine Sklareski
on 2025/07/10 09:38
on 2025/07/10 09:38
Change comment:
There is no comment for this version
To version 73.1
edited by Christine Sklareski
on 2025/06/16 15:21
on 2025/06/16 15:21
Change comment:
There is no comment for this version
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... ... @@ -56,25 +56,25 @@ 56 56 57 57 == Multiple ways to Initiate a call: == 58 58 59 -1. Pick up the handset .60 -1. Press the Speaker button on the phone .61 -1. Press the Call button on the touchscreen .62 -1. Press a name in the Speed dial menu on the touchscreen or the button box .59 +1. Pick up the handset 60 +1. Press the Speaker button on the phone 61 +1. Press the Call button on the touchscreen 62 +1. Press a name in the Speed dial menu on the touchscreen or the button box 63 63 1. Find a name in Contacts 64 64 65 65 == Place Calls == 66 66 67 67 * **Place a ringing call to an internal extension:** 68 -** Initiate a call .69 -** Use the keypad to enter the extension .68 +** Initiate a call 69 +** Use the keypad to enter the extension 70 70 ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera. 71 71 72 72 (% style="display:none" %) 73 73 74 74 * **To place a call to an outside phone number**: 75 -** Initiate a call .76 -** Dial **9** (to access the outside line) .77 -** Dial the external phone number .75 +** Initiate a call 76 +** Dial **9** (to access the outside line) 77 +** Dial the external phone number 78 78 ** Press Audio call or wait for the call to connect automatically. 79 79 80 80 == Place Emergency Calls == ... ... @@ -112,13 +112,13 @@ 112 112 113 113 ((( 114 114 * **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing. 115 -** Bring up the dial screen .116 -** Enter the first extension number, then press on it on the left panel of the screen .117 -** The extension will be added to the dialing field and users can dial another number .118 -** When all extensions have been entered, press "Audio Call" or "Video Call" .115 +** Bring up the dial screen 116 +** Enter the first extension number, then press on it on the left panel of the screen 117 +** The extension will be added to the dialing field and users can dial another number 118 +** When all extensions have been entered, press "Audio Call" or "Video Call" 119 119 120 120 * **To initiate a conference call while on a phone call:** 121 -** When the phone is on the call screen, tap on the "Conference" button .121 +** When the phone is on the call screen, tap on the "Conference" button 122 122 ** Enter the third-party number or choose an available number on the left menu from the call history or contacts. 123 123 ** After the call is established, the conference screen is brought up. 124 124 ** Tap the "Invite" button to add more members to the conference. ... ... @@ -176,6 +176,7 @@ 176 176 * **To answer a single incoming call**: 177 177 ** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button. 178 178 ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset. 179 + 179 179 * **To answer an incoming call during an active call:** 180 180 ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold. 181 181 ... ... @@ -182,7 +182,7 @@ 182 182 * **To pick up a call ringing at another phone in your group:** 183 183 ** Lift the handset and press the PICKUP button. 184 184 185 -* **To send a ringing call yourvoicemailboxinstead of answering:**186 +* **To send a ringing call to voicemail instead of answering:** 186 186 ** Press **Reject** on the phone display to transfer the call to voicemail. 187 187 ))) 188 188 ... ... @@ -206,21 +206,17 @@ 206 206 207 207 208 208 * **Finding EASD extensions in the directory**: 209 -** Tap the **User** icon on the right side of the home screen .210 -** In the left menu, tap **LDAP .**210 +** Tap the **User** icon on the right side of the home screen 211 +** In the left menu, tap **LDAP** 211 211 ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user. 212 212 ** Tap the **green** **phone** icon to place a call. 213 213 214 214 * **Frequently called contact list**: 215 -** Tap the **User** icon on the right side of the home screen .216 -** In the left menu, tap **LDAP .**216 +** Tap the **User** icon on the right side of the home screen 217 +** In the left menu, tap **LDAP** 217 217 ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user. 218 218 ** Tap the **Download** button to save the extension to the contact list. 219 219 ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen. 220 -* **Saving Favorites:** 221 -** To save a favorite number, they must first be saved to your **Contacts** (not LDAP). 222 -** Tap on the user in Contacts 223 -** Tap the Star to add them to Favorites. 224 224 ))) 225 225 226 226 ... ... @@ -244,20 +244,20 @@ 244 244 * **To transfer a call to another extension: ** 245 245 ** **Blind transfer:** 246 246 *** While on a call, tap the **Transfer** button. 247 -*** Select the transfermode "**Blind**"(blindisthedefault)at thetoprightcorner.248 -*** Usethekeypadtoenter theextensionortap**Keyboard**onthe onscreendisplayto search foraname.249 -*** *Whenusingthekeyboard,enter theperson's name andthentap the checkmark to begin thesearch. Taponthe correct person to initiate the transfer.244 +*** Select **Transfer** to bring up the transfer screen. 245 +*** Select the transfer mode "**Blind**" (blind is the default) 246 +*** Enter the extension. 250 250 *** Tap on the **Transfer** softkey. 251 -*** The call will transfer to the extension and the phone system will hang up the initialcall.248 +*** The call will transfer to the extension and the phone system will hang up the call. 252 252 ** **Attended transfer:** 253 253 *** While on a call, tap the **Transfer** button. 254 254 *** Select **Transfer** to bring up the transfer screen. 255 -*** Select the transfer mode ( blind is the default)andchange it to **Attended.**252 +*** Select the transfer mode (Blind is the default): change it to **Attended** 256 256 *** Enter the transfer target extension and then press the **Transfer** soft key on the right. 257 257 258 258 * **To transfer a call directly to voicemail:** 259 -** Press** Transfer .**260 -** Press** * **(star button) .256 +** Press** Transfer ** 257 +** Press** * **(star button) 261 261 ** **Enter the desired voicemail extension.** 262 262 ** Press** Blind Transfer **to go to directly to voicemail. 263 263 ))) ... ... @@ -266,9 +266,9 @@ 266 266 267 267 (% class="col-xs-12 col-sm-4" %) 268 268 ((( 269 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height=" 182" width="317"]]266 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]] 270 270 271 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height=" 182" width="317"]]268 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]] 272 272 ))) 273 273 ))) 274 274 ... ... @@ -331,7 +331,7 @@ 331 331 = Availability State: Do Not Disturb = 332 332 333 333 334 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts :**331 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. ** 335 335 ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen. 336 336 ** Tap the DND icon to turn it on and off. 337 337 ** Calls can still be made out when the phone is in DND. ... ... @@ -376,7 +376,7 @@ 376 376 ** **District email**: 377 377 *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail: 378 378 **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music. 379 -**** **Safari** web browser: voicemail .wav files play within the browser .376 +**** **Safari** web browser: voicemail .wav files play within the browser 380 380 **** On a **district iPhone:** voicemail .wav files will play automatically within the email system. 381 381 ))) 382 382 ... ... @@ -405,11 +405,11 @@ 405 405 ** Disable touch sounds and tones in **Other Settings.** 406 406 407 407 * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**: 408 -** Tap the Home button .409 -** Swipe left to the second page and tap **Settings .**410 -** Swipe up and tap on **Sound .**411 -** Tap **Other Sounds .**412 -** Disable Touch sounds and Touch tone .405 +** Tap the Home button 406 +** Swipe left to the second page and tap **Settings** 407 +** Swipe up and tap on **Sound** 408 +** Tap **Other Sounds** 409 +** Disable Touch sounds and Touch tone 413 413 414 414 * **Adjust the Display:** 415 415 ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size. ... ... @@ -459,9 +459,9 @@ 459 459 460 460 461 461 * **To all-call page within school:** 462 -** Pick up the handset .463 -** When the dial tone is heard, enter the building's all-call paging extension .464 -** When you hear the all-call paging tone, say the message into the handset .459 +** Pick up the handset 460 +** When the dial tone is heard, enter the building's all-call paging extension 461 +** When you hear the all-call paging tone, say the message into the handset 465 465 ** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup). 466 466 ** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]]. 467 467 )))