Last modified by Christine Sklareski on 2025/07/17 09:56

From version 76.7
edited by Christine Sklareski
on 2025/07/10 09:38
Change comment: There is no comment for this version
To version 73.1
edited by Christine Sklareski
on 2025/06/16 15:21
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -56,25 +56,25 @@
56 56  
57 57  == Multiple ways to Initiate a call: ==
58 58  
59 -1. Pick up the handset.
60 -1. Press the Speaker button on the phone.
61 -1. Press the Call button on the touchscreen.
62 -1. Press a name in the Speed dial menu on the touchscreen or the button box.
59 +1. Pick up the handset
60 +1. Press the Speaker button on the phone
61 +1. Press the Call button on the touchscreen
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call.
69 -** Use the keypad to enter the extension.
68 +** Initiate a call
69 +** Use the keypad to enter the extension
70 70  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
71 71  
72 72  (% style="display:none" %)
73 73  
74 74  * **To place a call to an outside phone number**:
75 -** Initiate a call.
76 -** Dial **9** (to access the outside line).
77 -** Dial the external phone number.
75 +** Initiate a call
76 +** Dial **9** (to access the outside line)
77 +** Dial the external phone number
78 78  ** Press Audio call or wait for the call to connect automatically.
79 79  
80 80  == Place Emergency Calls ==
... ... @@ -112,13 +112,13 @@
112 112  
113 113  (((
114 114  * **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
115 -** Bring up the dial screen.
116 -** Enter the first extension number, then press on it on the left panel of the screen.
117 -** The extension will be added to the dialing field and users can dial another number.
118 -** When all extensions have been entered, press "Audio Call" or "Video Call".
115 +** Bring up the dial screen
116 +** Enter the first extension number, then press on it on the left panel of the screen
117 +** The extension will be added to the dialing field and users can dial another number
118 +** When all extensions have been entered, press "Audio Call" or "Video Call"
119 119  
120 120  * **To initiate a conference call while on a phone call:**
121 -** When the phone is on the call screen, tap on the "Conference" button.
121 +** When the phone is on the call screen, tap on the "Conference" button
122 122  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 123  ** After the call is established, the conference screen is brought up.
124 124  ** Tap the "Invite" button to add more members to the conference.
... ... @@ -176,6 +176,7 @@
176 176  * **To answer a single incoming call**:
177 177  ** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 178  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
179 +
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 181  
... ... @@ -182,7 +182,7 @@
182 182  * **To pick up a call ringing at another phone in your group:**
183 183  ** Lift the handset and press the PICKUP button.
184 184  
185 -* **To send a ringing call your voicemail box instead of answering:**
186 +* **To send a ringing call to voicemail instead of answering:**
186 186  ** Press **Reject** on the phone display to transfer the call to voicemail.
187 187  )))
188 188  
... ... @@ -206,21 +206,17 @@
206 206  
207 207  
208 208  * **Finding EASD extensions in the directory**:
209 -** Tap the **User** icon on the right side of the home screen.
210 -** In the left menu, tap **LDAP.**
210 +** Tap the **User** icon on the right side of the home screen
211 +** In the left menu, tap **LDAP**
211 211  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
212 212  ** Tap the **green** **phone** icon to place a call.
213 213  
214 214  * **Frequently called contact list**:
215 -** Tap the **User** icon on the right side of the home screen.
216 -** In the left menu, tap **LDAP.**
216 +** Tap the **User** icon on the right side of the home screen
217 +** In the left menu, tap **LDAP**
217 217  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
218 218  ** Tap the **Download** button to save the extension to the contact list.
219 219  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
220 -* **Saving Favorites:**
221 -** To save a favorite number, they must first be saved to your **Contacts** (not LDAP).
222 -** Tap on the user in Contacts
223 -** Tap the Star to add them to Favorites.
224 224  )))
225 225  
226 226  
... ... @@ -244,20 +244,20 @@
244 244  * **To transfer a call to another extension: **
245 245  ** **Blind transfer:**
246 246  *** While on a call, tap the **Transfer** button.
247 -*** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
248 -*** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
249 -**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
244 +*** Select **Transfer** to bring up the transfer screen.
245 +*** Select the transfer mode "**Blind**" (blind is the default)
246 +*** Enter the extension.
250 250  *** Tap on the **Transfer** softkey.
251 -*** The call will transfer to the extension and the phone system will hang up the initial call.
248 +*** The call will transfer to the extension and the phone system will hang up the call.
252 252  ** **Attended transfer:**
253 253  *** While on a call, tap the **Transfer** button.
254 254  *** Select **Transfer** to bring up the transfer screen.
255 -*** Select the transfer mode (blind is the default) and change it to **Attended.**
252 +*** Select the transfer mode (Blind is the default): change it to **Attended**
256 256  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
257 257  
258 258  * **To transfer a call directly to voicemail:**
259 -** Press** Transfer. **
260 -** Press** * **(star button).
256 +** Press** Transfer **
257 +** Press** * **(star button)
261 261  ** **Enter the desired voicemail extension.**
262 262  ** Press** Blind Transfer **to go to directly to voicemail.
263 263  )))
... ... @@ -266,9 +266,9 @@
266 266  
267 267  (% class="col-xs-12 col-sm-4" %)
268 268  (((
269 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
266 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
270 270  
271 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
268 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
272 272  )))
273 273  )))
274 274  
... ... @@ -331,7 +331,7 @@
331 331  = Availability State: Do Not Disturb =
332 332  
333 333  
334 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
331 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
335 335  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
336 336  ** Tap the DND icon to turn it on and off.
337 337  ** Calls can still be made out when the phone is in DND.
... ... @@ -376,7 +376,7 @@
376 376  ** **District email**: 
377 377  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
378 378  **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
379 -**** **Safari** web browser: voicemail .wav files play within the browser.
376 +**** **Safari** web browser: voicemail .wav files play within the browser
380 380  **** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
381 381  )))
382 382  
... ... @@ -405,11 +405,11 @@
405 405  ** Disable touch sounds and tones in **Other Settings.**
406 406  
407 407  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
408 -** Tap the Home button.
409 -** Swipe left to the second page and tap **Settings.**
410 -** Swipe up and tap on **Sound.**
411 -** Tap **Other Sounds.**
412 -** Disable Touch sounds and Touch tone.
405 +** Tap the Home button
406 +** Swipe left to the second page and tap **Settings**
407 +** Swipe up and tap on **Sound**
408 +** Tap **Other Sounds**
409 +** Disable Touch sounds and Touch tone
413 413  
414 414  * **Adjust the Display:**
415 415  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -459,9 +459,9 @@
459 459  
460 460  
461 461  * **To all-call page within school:**
462 -** Pick up the handset.
463 -** When the dial tone is heard, enter the building's all-call paging extension.
464 -** When you hear the all-call paging tone, say the message into the handset.
459 +** Pick up the handset
460 +** When the dial tone is heard, enter the building's all-call paging extension
461 +** When you hear the all-call paging tone, say the message into the handset
465 465  ** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
466 466  ** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
467 467  )))