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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 76.5
edited by Christine Sklareski
on 2025/07/10 09:38
Change comment: There is no comment for this version
To version 78.3
edited by Christine Sklareski
on 2025/07/10 15:01
Change comment: There is no comment for this version

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Title
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1 -Admin_Directions-GS3350
1 +Admin Phone Directions - GS3350 Model
Content
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23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 24  
25 25  
26 +If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
27 +
28 +
26 26  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
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176 176  * **To answer a single incoming call**:
177 177  ** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 178  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
179 -
180 180  * **To answer an incoming call during an active call:**
181 181  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
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183 183  * **To pick up a call ringing at another phone in your group:**
184 184  ** Lift the handset and press the PICKUP button.
185 185  
186 -* **To send a ringing call your voicemail instead of answering:**
188 +* **To send a ringing call your voicemail box instead of answering:**
187 187  ** Press **Reject** on the phone display to transfer the call to voicemail.
188 188  )))
189 189  
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379 379  **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
380 380  **** **Safari** web browser: voicemail .wav files play within the browser.
381 381  **** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
384 +* Set up your voicemail greeting:
385 +** Sign in to your voicemail box using your passcode.
386 +** Press 0 for mailbox options.
387 +** Press 1 to record unavailable message.
388 +** Press 3 to record your name.
389 +** Press 5 to change your password.
382 382  )))
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