Last modified by Christine Sklareski on 2025/07/17 09:56

From version 76.2
edited by Christine Sklareski
on 2025/07/10 09:25
Change comment: There is no comment for this version
To version 77.2
edited by Christine Sklareski
on 2025/07/10 09:39
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
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1 -Admin_Directions-GS3350
1 +Admin Phone Directions - GS3350 Model
Content
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176 176  * **To answer a single incoming call**:
177 177  ** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 178  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
179 -
180 180  * **To answer an incoming call during an active call:**
181 181  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
182 182  
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183 183  * **To pick up a call ringing at another phone in your group:**
184 184  ** Lift the handset and press the PICKUP button.
185 185  
186 -* **To send a ringing call to voicemail instead of answering:**
185 +* **To send a ringing call your voicemail box instead of answering:**
187 187  ** Press **Reject** on the phone display to transfer the call to voicemail.
188 188  )))
189 189  
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245 245  * **To transfer a call to another extension: **
246 246  ** **Blind transfer:**
247 247  *** While on a call, tap the **Transfer** button.
248 -*** Select **Transfer** to bring up the transfer screen.
249 -*** Select the transfer mode "**Blind**" (blind is the default).
247 +*** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
250 250  *** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
251 -**** When using the keyboard, tap the magnifying glass to begin the search and then tap on the correct person.
249 +**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
252 252  *** Tap on the **Transfer** softkey.
253 -*** The call will transfer to the extension and the phone system will hang up the call.
251 +*** The call will transfer to the extension and the phone system will hang up the initial call.
254 254  ** **Attended transfer:**
255 255  *** While on a call, tap the **Transfer** button.
256 256  *** Select **Transfer** to bring up the transfer screen.