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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 76.2
edited by Christine Sklareski
on 2025/07/10 09:25
Change comment: There is no comment for this version
To version 73.1
edited by Christine Sklareski
on 2025/06/16 15:21
Change comment: There is no comment for this version

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... ... @@ -56,25 +56,25 @@
56 56  
57 57  == Multiple ways to Initiate a call: ==
58 58  
59 -1. Pick up the handset.
60 -1. Press the Speaker button on the phone.
61 -1. Press the Call button on the touchscreen.
62 -1. Press a name in the Speed dial menu on the touchscreen or the button box.
59 +1. Pick up the handset
60 +1. Press the Speaker button on the phone
61 +1. Press the Call button on the touchscreen
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call.
69 -** Use the keypad to enter the extension.
68 +** Initiate a call
69 +** Use the keypad to enter the extension
70 70  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
71 71  
72 72  (% style="display:none" %)
73 73  
74 74  * **To place a call to an outside phone number**:
75 -** Initiate a call.
76 -** Dial **9** (to access the outside line).
77 -** Dial the external phone number.
75 +** Initiate a call
76 +** Dial **9** (to access the outside line)
77 +** Dial the external phone number
78 78  ** Press Audio call or wait for the call to connect automatically.
79 79  
80 80  == Place Emergency Calls ==
... ... @@ -112,13 +112,13 @@
112 112  
113 113  (((
114 114  * **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
115 -** Bring up the dial screen.
116 -** Enter the first extension number, then press on it on the left panel of the screen.
117 -** The extension will be added to the dialing field and users can dial another number.
118 -** When all extensions have been entered, press "Audio Call" or "Video Call".
115 +** Bring up the dial screen
116 +** Enter the first extension number, then press on it on the left panel of the screen
117 +** The extension will be added to the dialing field and users can dial another number
118 +** When all extensions have been entered, press "Audio Call" or "Video Call"
119 119  
120 120  * **To initiate a conference call while on a phone call:**
121 -** When the phone is on the call screen, tap on the "Conference" button.
121 +** When the phone is on the call screen, tap on the "Conference" button
122 122  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 123  ** After the call is established, the conference screen is brought up.
124 124  ** Tap the "Invite" button to add more members to the conference.
... ... @@ -207,21 +207,17 @@
207 207  
208 208  
209 209  * **Finding EASD extensions in the directory**:
210 -** Tap the **User** icon on the right side of the home screen.
211 -** In the left menu, tap **LDAP.**
210 +** Tap the **User** icon on the right side of the home screen
211 +** In the left menu, tap **LDAP**
212 212  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
213 213  ** Tap the **green** **phone** icon to place a call.
214 214  
215 215  * **Frequently called contact list**:
216 -** Tap the **User** icon on the right side of the home screen.
217 -** In the left menu, tap **LDAP.**
216 +** Tap the **User** icon on the right side of the home screen
217 +** In the left menu, tap **LDAP**
218 218  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
219 219  ** Tap the **Download** button to save the extension to the contact list.
220 220  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
221 -* **Saving Favorites:**
222 -** To save a favorite number, they must first be saved to your **Contacts** (not LDAP).
223 -** Tap on the user in Contacts
224 -** Tap the Star to add them to Favorites.
225 225  )))
226 226  
227 227  
... ... @@ -246,20 +246,19 @@
246 246  ** **Blind transfer:**
247 247  *** While on a call, tap the **Transfer** button.
248 248  *** Select **Transfer** to bring up the transfer screen.
249 -*** Select the transfer mode "**Blind**" (blind is the default).
250 -*** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
251 -**** When using the keyboard, tap the magnifying glass to begin the search and then tap on the correct person.
245 +*** Select the transfer mode "**Blind**" (blind is the default)
246 +*** Enter the extension.
252 252  *** Tap on the **Transfer** softkey.
253 253  *** The call will transfer to the extension and the phone system will hang up the call.
254 254  ** **Attended transfer:**
255 255  *** While on a call, tap the **Transfer** button.
256 256  *** Select **Transfer** to bring up the transfer screen.
257 -*** Select the transfer mode (blind is the default) and change it to **Attended.**
252 +*** Select the transfer mode (Blind is the default): change it to **Attended**
258 258  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
259 259  
260 260  * **To transfer a call directly to voicemail:**
261 -** Press** Transfer. **
262 -** Press** * **(star button).
256 +** Press** Transfer **
257 +** Press** * **(star button)
263 263  ** **Enter the desired voicemail extension.**
264 264  ** Press** Blind Transfer **to go to directly to voicemail.
265 265  )))
... ... @@ -268,9 +268,9 @@
268 268  
269 269  (% class="col-xs-12 col-sm-4" %)
270 270  (((
271 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
266 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
272 272  
273 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
268 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
274 274  )))
275 275  )))
276 276  
... ... @@ -333,7 +333,7 @@
333 333  = Availability State: Do Not Disturb =
334 334  
335 335  
336 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
331 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
337 337  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
338 338  ** Tap the DND icon to turn it on and off.
339 339  ** Calls can still be made out when the phone is in DND.
... ... @@ -378,7 +378,7 @@
378 378  ** **District email**: 
379 379  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
380 380  **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
381 -**** **Safari** web browser: voicemail .wav files play within the browser.
376 +**** **Safari** web browser: voicemail .wav files play within the browser
382 382  **** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
383 383  )))
384 384  
... ... @@ -407,11 +407,11 @@
407 407  ** Disable touch sounds and tones in **Other Settings.**
408 408  
409 409  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
410 -** Tap the Home button.
411 -** Swipe left to the second page and tap **Settings.**
412 -** Swipe up and tap on **Sound.**
413 -** Tap **Other Sounds.**
414 -** Disable Touch sounds and Touch tone.
405 +** Tap the Home button
406 +** Swipe left to the second page and tap **Settings**
407 +** Swipe up and tap on **Sound**
408 +** Tap **Other Sounds**
409 +** Disable Touch sounds and Touch tone
415 415  
416 416  * **Adjust the Display:**
417 417  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -461,9 +461,9 @@
461 461  
462 462  
463 463  * **To all-call page within school:**
464 -** Pick up the handset.
465 -** When the dial tone is heard, enter the building's all-call paging extension.
466 -** When you hear the all-call paging tone, say the message into the handset.
459 +** Pick up the handset
460 +** When the dial tone is heard, enter the building's all-call paging extension
461 +** When you hear the all-call paging tone, say the message into the handset
467 467  ** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
468 468  ** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
469 469  )))