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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 73.1
edited by Christine Sklareski
on 2025/06/16 15:21
Change comment: There is no comment for this version
To version 74.3
edited by Christine Sklareski
on 2025/06/26 14:50
Change comment: There is no comment for this version

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... ... @@ -56,25 +56,25 @@
56 56  
57 57  == Multiple ways to Initiate a call: ==
58 58  
59 -1. Pick up the handset
60 -1. Press the Speaker button on the phone
61 -1. Press the Call button on the touchscreen
62 -1. Press a name in the Speed dial menu on the touchscreen or the button box
59 +1. Pick up the handset.
60 +1. Press the Speaker button on the phone.
61 +1. Press the Call button on the touchscreen.
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box.
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call
69 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
70 70  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
71 71  
72 72  (% style="display:none" %)
73 73  
74 74  * **To place a call to an outside phone number**:
75 -** Initiate a call
76 -** Dial **9** (to access the outside line)
77 -** Dial the external phone number
75 +** Initiate a call.
76 +** Dial **9** (to access the outside line).
77 +** Dial the external phone number.
78 78  ** Press Audio call or wait for the call to connect automatically.
79 79  
80 80  == Place Emergency Calls ==
... ... @@ -112,13 +112,13 @@
112 112  
113 113  (((
114 114  * **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
115 -** Bring up the dial screen
116 -** Enter the first extension number, then press on it on the left panel of the screen
117 -** The extension will be added to the dialing field and users can dial another number
118 -** When all extensions have been entered, press "Audio Call" or "Video Call"
115 +** Bring up the dial screen.
116 +** Enter the first extension number, then press on it on the left panel of the screen.
117 +** The extension will be added to the dialing field and users can dial another number.
118 +** When all extensions have been entered, press "Audio Call" or "Video Call".
119 119  
120 120  * **To initiate a conference call while on a phone call:**
121 -** When the phone is on the call screen, tap on the "Conference" button
121 +** When the phone is on the call screen, tap on the "Conference" button.
122 122  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
123 123  ** After the call is established, the conference screen is brought up.
124 124  ** Tap the "Invite" button to add more members to the conference.
... ... @@ -207,14 +207,14 @@
207 207  
208 208  
209 209  * **Finding EASD extensions in the directory**:
210 -** Tap the **User** icon on the right side of the home screen
211 -** In the left menu, tap **LDAP**
210 +** Tap the **User** icon on the right side of the home screen.
211 +** In the left menu, tap **LDAP.**
212 212  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
213 213  ** Tap the **green** **phone** icon to place a call.
214 214  
215 215  * **Frequently called contact list**:
216 -** Tap the **User** icon on the right side of the home screen
217 -** In the left menu, tap **LDAP**
216 +** Tap the **User** icon on the right side of the home screen.
217 +** In the left menu, tap **LDAP.**
218 218  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
219 219  ** Tap the **Download** button to save the extension to the contact list.
220 220  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
... ... @@ -242,19 +242,20 @@
242 242  ** **Blind transfer:**
243 243  *** While on a call, tap the **Transfer** button.
244 244  *** Select **Transfer** to bring up the transfer screen.
245 -*** Select the transfer mode "**Blind**" (blind is the default)
246 -*** Enter the extension.
245 +*** Select the transfer mode "**Blind**" (blind is the default).
246 +*** Use the keypad to enter the extension or tap Keyboard on the onscreen display to search for a name.
247 +**** When using the keyboard, tap the magnifying glass to begin the search and then tap on the correct person.
247 247  *** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 249  ** **Attended transfer:**
250 250  *** While on a call, tap the **Transfer** button.
251 251  *** Select **Transfer** to bring up the transfer screen.
252 -*** Select the transfer mode (Blind is the default): change it to **Attended**
253 +*** Select the transfer mode (blind is the default) and change it to **Attended.**
253 253  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 254  
255 255  * **To transfer a call directly to voicemail:**
256 -** Press** Transfer **
257 -** Press** * **(star button)
257 +** Press** Transfer. **
258 +** Press** * **(star button).
258 258  ** **Enter the desired voicemail extension.**
259 259  ** Press** Blind Transfer **to go to directly to voicemail.
260 260  )))
... ... @@ -263,9 +263,9 @@
263 263  
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
267 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
267 267  
268 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
269 269  )))
270 270  )))
271 271  
... ... @@ -328,7 +328,7 @@
328 328  = Availability State: Do Not Disturb =
329 329  
330 330  
331 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
332 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
332 332  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
333 333  ** Tap the DND icon to turn it on and off.
334 334  ** Calls can still be made out when the phone is in DND.
... ... @@ -373,7 +373,7 @@
373 373  ** **District email**: 
374 374  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
375 375  **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
376 -**** **Safari** web browser: voicemail .wav files play within the browser
377 +**** **Safari** web browser: voicemail .wav files play within the browser.
377 377  **** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
378 378  )))
379 379  
... ... @@ -402,11 +402,11 @@
402 402  ** Disable touch sounds and tones in **Other Settings.**
403 403  
404 404  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
405 -** Tap the Home button
406 -** Swipe left to the second page and tap **Settings**
407 -** Swipe up and tap on **Sound**
408 -** Tap **Other Sounds**
409 -** Disable Touch sounds and Touch tone
406 +** Tap the Home button.
407 +** Swipe left to the second page and tap **Settings.**
408 +** Swipe up and tap on **Sound.**
409 +** Tap **Other Sounds.**
410 +** Disable Touch sounds and Touch tone.
410 410  
411 411  * **Adjust the Display:**
412 412  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -456,9 +456,9 @@
456 456  
457 457  
458 458  * **To all-call page within school:**
459 -** Pick up the handset
460 -** When the dial tone is heard, enter the building's all-call paging extension
461 -** When you hear the all-call paging tone, say the message into the handset
460 +** Pick up the handset.
461 +** When the dial tone is heard, enter the building's all-call paging extension.
462 +** When you hear the all-call paging tone, say the message into the handset.
462 462  ** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
463 463  ** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
464 464  )))