Changes for page Admin Phone Directions - GS3350 Model

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114		-* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
115		-** Enter the first extension number then press on it on the left panel of the screen
	114	+* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
	115	+** Bring up the dial screen
	116	+** Enter the first extension number, then press on it on the left panel of the screen
116	116	** The extension will be added to the dialing field and users can dial another number
117	117	** When all extensions have been entered, press "Audio Call" or "Video Call"
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125	125	* **To initiate a conference call from the conference soft key:**
126	126	** Bring up the dial screen.
127		-** Enter the first extension number then press on it on the left panel of the screen.
	128	+** Enter the first extension number, then press on it on the left panel of the screen.
128	128	** The extension will be added to the dialing field.
129	129	** Enter other extensions until all are entered.
130	130	** Press "Audio Call" or "Video Call" to begin the conference call.
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175	175	* **To answer a single incoming call**:
176	176	** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
177		-** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
	178	+** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
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179	179	* **To answer an incoming call during an active call:**
180	180	** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
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182		-* **To pick up a call ringing at another phone in your group**
	183	+* **To pick up a call ringing at another phone in your group:**
183	183	** Lift the handset and press the PICKUP button.
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185		-* **To send a ringing call to voicemail instead of answering**
	186	+* **To send a ringing call to voicemail instead of answering:**
186	186	** Press **Reject** on the phone display to transfer the call to voicemail.
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245	245	*** Enter the extension.
246	246	*** Tap on the **Transfer** softkey.
247	247	*** The call will transfer to the extension and the phone system will hang up the call.
248		-** **Attended transfer**
	249	+** **Attended transfer:**
249	249	*** While on a call, tap the **Transfer** button.
250	250	*** Select **Transfer** to bring up the transfer screen.
251	251	*** Select the transfer mode (Blind is the default): change it to **Attended**
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369	369	* Voicemails can be accessed
370	370	** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
371		-** **Grandstream Wave app**: listen to and manage voicemails through Calls link in the app.
	372	+** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
372	372	** **District email**:
373	373	*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
374	374	**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.