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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 65.5
edited by Christine Sklareski
on 2025/06/12 10:29
Change comment: There is no comment for this version
To version 58.2
edited by Christine Sklareski
on 2025/06/05 11:41
Change comment: There is no comment for this version

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... ... @@ -97,7 +97,7 @@
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
... ... @@ -154,10 +154,10 @@
154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
... ... @@ -190,9 +190,9 @@
190 190  
191 191  (% class="col-xs-12 col-sm-4" %)
192 192  (((
193 -[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 +[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 194  
195 -[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  )))
197 197  )))
198 198  
... ... @@ -217,6 +217,8 @@
217 217  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
218 218  ** Tap the **Download** button to save the extension to the contact list.
219 219  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
220 +
221 +* **Button boxes**
220 220  )))
221 221  
222 222  
... ... @@ -223,7 +223,7 @@
223 223  
224 224  (% class="col-xs-12 col-sm-4" %)
225 225  (((
226 -[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
227 227  )))
228 228  )))
229 229  
... ... @@ -262,9 +262,9 @@
262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
267 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
266 266  
267 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
268 268  )))
269 269  )))
270 270  
... ... @@ -277,6 +277,28 @@
277 277  (((
278 278  (% class="col-xs-12 col-sm-8" %)
279 279  (((
282 += Pick up groups / Hunt groups / Monitored Extensions =
283 +
284 +
285 +* Pick up groups
286 +* Hunt groups
287 +* Monitored extensions
288 +)))
289 +
290 +
291 +
292 +(% class="col-xs-12 col-sm-4" %)
293 +(((
294 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
295 +)))
296 +)))
297 +
298 +----
299 +
300 +(% class="row" %)
301 +(((
302 +(% class="col-xs-12 col-sm-8" %)
303 +(((
280 280  = Call History =
281 281  
282 282  
... ... @@ -294,10 +294,10 @@
294 294  
295 295  (% class="col-xs-12 col-sm-4" %)
296 296  (((
297 -[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
321 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
298 298  
299 299  
300 -[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 +[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
301 301  
302 302  
303 303  
... ... @@ -334,7 +334,7 @@
334 334  
335 335  * **Pressing the mute button on the right side of phone pad:**
336 336  ** During a call: will mute the microphone.
337 -** Off a call: will engage **do not disturb** for the phone.
361 +** Off a call: will engage do not disturb for the phone.
338 338  
339 339  
340 340  )))
... ... @@ -343,7 +343,7 @@
343 343  
344 344  (% class="col-xs-12 col-sm-4" %)
345 345  (((
346 -[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
370 +[[Figure . >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
347 347  
348 348  
349 349  
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354 354  
355 355  
356 356  
357 -[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
381 +[[Figure .>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
358 358  )))
359 359  )))
360 360  
... ... @@ -366,16 +366,10 @@
366 366  (((
367 367  = Voicemail =
368 368  
369 -* Voicemails can be accessed
370 -** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
371 -** **Grandstream Wave app**: listen to and manage voicemails through Calls link in the app.
372 -** **District email**: 
373 -*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System". Tips for listening to the voicemail:
374 -**** On a computer:
375 -***** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
376 -***** **Safari** web browser: voicemail .wav files play within the browser
377 -**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
378 -*
393 +* No voicemails will be stored locally on the phones.
394 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
395 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
396 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
379 379  )))
380 380  
381 381  
... ... @@ -382,7 +382,7 @@
382 382  
383 383  (% class="col-xs-12 col-sm-4" %)
384 384  (((
385 -[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
403 +[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
386 386  )))
387 387  )))
388 388  
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416 416  
417 417  (% class="col-xs-12 col-sm-4" %)
418 418  (((
419 -[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
437 +[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
420 420  )))
421 421  )))
422 422  
... ... @@ -442,7 +442,7 @@
442 442  
443 443  (% class="col-xs-12 col-sm-4" %)
444 444  (((
445 -[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
463 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
446 446  )))
447 447  )))
448 448  
... ... @@ -453,15 +453,14 @@
453 453  (((
454 454  (% class="col-xs-12 col-sm-8" %)
455 455  (((
456 -= Paging =
474 += Paging/Intercom =
457 457  
458 458  
459 459  * **To all-call page within school:**
460 460  ** Pick up the handset
461 -** When the dial tone is heard, enter the building's all-call paging extension
462 -** When you hear the all-call paging tone, say the message into the handset
463 -** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
464 -** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
479 +** When you hear the dial tone, enter the building's paging extension
480 +** When you hear the paging tone, speak the message into the handset
481 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before placing the handset).
465 465  )))
466 466  
467 467  
... ... @@ -468,7 +468,7 @@
468 468  
469 469  (% class="col-xs-12 col-sm-4" %)
470 470  (((
471 -[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
488 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
472 472  )))
473 473  )))
474 474  
... ... @@ -480,7 +480,6 @@
480 480  (((
481 481  = Restart the Phone =
482 482  
483 -
484 484  * Disconnect the phone cord from the back.
485 485  * Wait a minute and then reconnect it to the same port.
486 486  * The phone will become functional after two minutes.
... ... @@ -490,7 +490,7 @@
490 490  
491 491  (% class="col-xs-12 col-sm-4" %)
492 492  (((
493 -[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
509 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
494 494  )))
495 495  )))
496 496  
GR3350-Call.png
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