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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 63.5
edited by Christine Sklareski
on 2025/06/05 13:17
Change comment: There is no comment for this version
To version 40.6
edited by Christine Sklareski
on 2025/06/02 10:30
Change comment: There is no comment for this version

Summary

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Parent
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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.GrandStream Phones.WebHome
Content
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
34 +
35 35  )))
36 36  
37 37  
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -
181 +**
182 182  * **To pick up a call ringing at another phone in your group**
183 -** Lift the handset and press the PICKUP button.
184 -
183 +**
185 185  * **To send a ringing call to voicemail instead of answering**
186 186  ** Press **Reject** on the phone display to transfer the call to voicemail.
187 187  )))
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190 190  
191 191  (% class="col-xs-12 col-sm-4" %)
192 192  (((
193 -[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
192 +[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 194  
195 -[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 +[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  )))
197 197  )))
198 198  
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217 217  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
218 218  ** Tap the **Download** button to save the extension to the contact list.
219 219  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
219 +
220 +* **Button boxes**
220 220  )))
221 221  
222 222  
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223 223  
224 224  (% class="col-xs-12 col-sm-4" %)
225 225  (((
226 -[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
227 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
227 227  )))
228 228  )))
229 229  
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251 251  *** Select the transfer mode (Blind is the default): change it to **Attended**
252 252  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
253 253  
254 -* **To transfer a call directly to voicemail:**
255 -** Press** Transfer **
256 -** Press** * **(star button)
257 -** **Enter the desired voicemail extension.**
258 -** Press** Blind Transfer **to go to directly to voicemail.
255 +* **To transfer a call directly to voicemail**
256 +** (((
257 +Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
259 259  )))
259 +)))
260 260  
261 261  
262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
265 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
266 266  
267 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
267 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
268 268  )))
269 269  )))
270 270  
271 271  
272 +----
272 272  
274 +(% class="row" %)
275 +(((
276 +(% class="col-xs-12 col-sm-8" %)
277 +(((
278 += Pick up groups / Hunt groups / Monitored Extensions =
273 273  
280 +
281 +* Pick up groups
282 +* Hunt groups
283 +* Monitored extensions
284 +)))
285 +
286 +
287 +
288 +(% class="col-xs-12 col-sm-4" %)
289 +(((
290 +[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
291 +)))
292 +)))
293 +
274 274  ----
275 275  
276 276  (% class="row" %)
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283 283  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
284 284  * Initiate a call from the history by tapping the green call or video buttons.
285 285  
306 +
286 286  == Missed Calls ==
287 287  
288 -* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
309 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
289 289  * Tap the green phone icon to return the call.
290 290  * Tap anywhere on the display except the missed call prompt to return to the home screen.
291 291  )))
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294 294  
295 295  (% class="col-xs-12 col-sm-4" %)
296 296  (((
297 -[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
318 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
298 298  
299 299  
300 -[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
321 +[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
301 301  
302 302  
303 -
304 -
305 -
306 -
307 -
308 -
309 -
310 -
311 -
312 -
313 -
314 -
315 -
316 -
317 317  
318 318  )))
319 319  )))
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332 332  ** Tap the DND icon to turn it on and off.
333 333  ** Calls can still be made out when the phone is in DND.
334 334  
342 +
335 335  * **Pressing the mute button on the right side of phone pad:**
336 336  ** During a call: will mute the microphone.
337 -** Off a call: will engage **do not disturb** for the phone.
345 +** Off a call: will engage do not disturb for the phone.
338 338  
339 339  
340 340  )))
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343 343  
344 344  (% class="col-xs-12 col-sm-4" %)
345 345  (((
346 -[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
347 -
348 -
349 -
350 -
351 -
352 -
353 -
354 -
355 -
356 -
357 -[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
354 +[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
355 +[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
358 358  )))
359 359  )))
360 360  
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369 369  * No voicemails will be stored locally on the phones.
370 370  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
371 371  * The .wav files will need to be downloaded to the computer and played in Apple Music.
372 -* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
370 +* Voicemails can also be accessed through the Wave phone app, if using.
373 373  )))
374 374  
375 375  
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376 376  
377 377  (% class="col-xs-12 col-sm-4" %)
378 378  (((
379 -[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
377 +[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
380 380  )))
381 381  )))
382 382  
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410 410  
411 411  (% class="col-xs-12 col-sm-4" %)
412 412  (((
413 -[[Phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
411 +[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
414 414  )))
415 415  )))
416 416  
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424 424  (((
425 425  = Answering Doorbells =
426 426  
427 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
425 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
428 428  
429 429  
430 430  * Press **Open **to open the door for visitors.
431 431  * Press **Answer** to answer the call and speak to the visitor.
432 -* Press **Reject** to hang up the call.
430 +* Press **Reject** to deny access through the door.
433 433  )))
434 434  
435 435  
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436 436  
437 437  (% class="col-xs-12 col-sm-4" %)
438 438  (((
439 -[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
437 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
440 440  )))
441 441  )))
442 442  
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447 447  (((
448 448  (% class="col-xs-12 col-sm-8" %)
449 449  (((
450 -= Paging =
448 += All Call and Paging/Intercom =
451 451  
452 452  
453 -* **To all-call page within school:**
454 -** Pick up the handset
455 -** When the dial tone is heard, enter the building's all-call paging extension
456 -** When you hear the all-call paging tone, say the message into the handset
457 -** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
458 -** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
451 +* Page within school
452 +* Page between buildings
459 459  )))
460 460  
461 461  
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472 472  (((
473 473  (% class="col-xs-12 col-sm-8" %)
474 474  (((
475 -= Restart the Phone =
469 += Extra =
476 476  
477 -
478 -* Disconnect the phone cord from the back.
479 -* Wait a minute and then reconnect it to the same port.
480 -* The phone will become functional after two minutes.
471 +* E:
472 +* E
481 481  )))
482 482  
483 483  
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484 484  
485 485  (% class="col-xs-12 col-sm-4" %)
486 486  (((
487 -[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
479 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
488 488  )))
489 489  )))
490 -
491 -~)~)~)
GS-backs.png
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1 -XWiki.christine_sklareskietownschoolsorg
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