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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 6.1
edited by Christine Sklareski
on 2025/05/16 15:28
Change comment: There is no comment for this version
To version 2.4
edited by Christine Sklareski
on 2025/05/16 14:16
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -5,10 +5,8 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -30,46 +30,11 @@
30 30  = Placing Calls =
31 31  
32 32  
33 -== Placing Ringing Calls ==
34 -
35 -* **Place a ringing call to an internal extension:**
36 -** Handset:
37 -*** Pick up the handset
38 -*** Use the keypad to enter the extension
39 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 -*** To disconnect the call, return the handset to the handset cradle.
41 -** Speakerphone:
42 -*** Press the Dial/Send button or the Speaker button
43 -*** Use the keypad to enter the extension
44 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 -
47 -* **To place a call to an outside phone number**
48 -** Handset:
49 -*** Pick up the handset
50 -*** Use the keypad to press 9 (to access the outside line)
51 -*** Use the keypad to enter the external phone number
52 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
53 -*** To disconnect the call, return the handset to the handset cradle.
54 -** Speakerphone:
55 -*** Press the Dial/Send button or the Speaker button
56 -*** Use the keypad to press 9 (to access the outside line)
57 -*** Use the keypad to enter the external phone number
58 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
59 -
60 -
61 -== Placing Emergency Calls ==
62 -
63 -* **To place an emergency 911 call**
64 -* **To place an internal emergency call to alert the office of issue**
65 -
66 -
67 -== Placing Conference Calls ==
68 -
69 -* (((
70 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
71 71  )))
72 -)))
73 73  
74 74  
75 75  
... ... @@ -90,11 +90,7 @@
90 90  = Answering Calls =
91 91  
92 92  
93 -* Call ID will show who is calling
94 -* To answer a ringing call
95 -* To answer a second simultaneous call
96 -* To pick up a call ringing at another phone in your group
97 -* To send a ringing call to voicemail instead of answering
56 +Content 2
98 98  )))
99 99  
100 100  
... ... @@ -105,30 +105,7 @@
105 105  )))
106 106  )))
107 107  
108 -----
109 109  
110 -(% class="row" %)
111 -(((
112 -(% class="col-xs-12 col-sm-8" %)
113 -(((
114 -= Directory, Speed Dials, Favorites, and Button Boxes =
115 -
116 -
117 -* Directory
118 -* Speed Dials
119 -* Favorites
120 -* Button boxes
121 -)))
122 -
123 -
124 -
125 -(% class="col-xs-12 col-sm-4" %)
126 -(((
127 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
128 -)))
129 -)))
130 -
131 -
132 132  ----
133 133  
134 134  (% class="row" %)
... ... @@ -138,14 +138,8 @@
138 138  = Call Handling =
139 139  
140 140  
141 -* To transfer a call 
142 -** Blind transfer
143 -** Announced transfer
144 -* To transfer a call to voicemail
145 -** (((
146 -Press Transfer and then press * and then enter the extension to go to directly to VM
77 +Content 3
147 147  )))
148 -)))
149 149  
150 150  
151 151  
... ... @@ -156,28 +156,7 @@
156 156  )))
157 157  
158 158  
159 -----
160 160  
161 -(% class="row" %)
162 -(((
163 -(% class="col-xs-12 col-sm-8" %)
164 -(((
165 -= Pick up groups / Hunt groups / Monitored Extensions =
166 -
167 -
168 -* Pick up groups
169 -* Hunt groups
170 -* Monitored extensions
171 -)))
172 -
173 -
174 -
175 -(% class="col-xs-12 col-sm-4" %)
176 -(((
177 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
178 -)))
179 -)))
180 -
181 181  ----
182 182  
183 183  (% class="row" %)
... ... @@ -184,12 +184,10 @@
184 184  (((
185 185  (% class="col-xs-12 col-sm-8" %)
186 186  (((
187 -= Call History =
96 += Voicemail and Auto Attendant =
188 188  
189 189  
190 -* Find your call history
191 -* Manage call history
192 -* Place calls from call history
99 +Content 3
193 193  )))
194 194  
195 195  
... ... @@ -200,26 +200,7 @@
200 200  )))
201 201  )))
202 202  
203 -----
204 204  
205 -(% class="row" %)
206 -(((
207 -(% class="col-xs-12 col-sm-8" %)
208 -(((
209 -= Availability States =
210 -
211 -
212 -* Change availability state when OOO or In Meeting
213 -)))
214 -
215 -
216 -
217 -(% class="col-xs-12 col-sm-4" %)
218 -(((
219 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
220 -)))
221 -)))
222 -
223 223  ----
224 224  
225 225  (% class="row" %)
... ... @@ -226,14 +226,10 @@
226 226  (((
227 227  (% class="col-xs-12 col-sm-8" %)
228 228  (((
229 -= Voicemail =
117 += Doorbells =
230 230  
231 231  
232 -* To access your voicemail box
233 -* To access your voicemail from another extension within the district
234 -* To access your voicemail from off site
235 -* Voicemail indicator
236 -* Voicemail to email
120 +Content 3
237 237  )))
238 238  
239 239  
... ... @@ -245,6 +245,7 @@
245 245  )))
246 246  
247 247  
132 +
248 248  ----
249 249  
250 250  (% class="row" %)
... ... @@ -254,11 +254,7 @@
254 254  = Phone Settings =
255 255  
256 256  
257 -* Disable tap sounds
258 -* Adjust volume:
259 -** Ringer volume
260 -** Call volume
261 -** Mute calls
142 +Content 3
262 262  )))
263 263  
264 264  
... ... @@ -270,7 +270,6 @@
270 270  )))
271 271  
272 272  
273 -
274 274  ----
275 275  
276 276  (% class="row" %)
... ... @@ -277,7 +277,7 @@
277 277  (((
278 278  (% class="col-xs-12 col-sm-8" %)
279 279  (((
280 -= Doorbells =
160 += Section 3 =
281 281  
282 282  
283 283  Content 3
... ... @@ -291,26 +291,4 @@
291 291  )))
292 292  )))
293 293  
294 -
295 -----
296 -
297 -(% class="row" %)
298 -(((
299 -(% class="col-xs-12 col-sm-8" %)
300 -(((
301 -= All Call and Paging/Intercom =
302 -
303 -
304 -* Page within school
305 -* Page between buildings
306 -)))
307 -
308 -
309 -
310 -(% class="col-xs-12 col-sm-4" %)
311 -(((
312 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
313 -)))
314 -)))
315 -
316 316