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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 59.2
edited by Christine Sklareski
on 2025/06/05 12:00
Change comment: There is no comment for this version
To version 65.2
edited by Christine Sklareski
on 2025/06/12 10:26
Change comment: There is no comment for this version

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Content
... ... @@ -190,7 +190,7 @@
190 190  
191 191  (% class="col-xs-12 col-sm-4" %)
192 192  (((
193 -[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 194  
195 195  [[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  )))
... ... @@ -217,8 +217,6 @@
217 217  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
218 218  ** Tap the **Download** button to save the extension to the contact list.
219 219  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
220 -
221 -* **Button boxes**
222 222  )))
223 223  
224 224  
... ... @@ -225,7 +225,7 @@
225 225  
226 226  (% class="col-xs-12 col-sm-4" %)
227 227  (((
228 -[[Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
226 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
229 229  )))
230 230  )))
231 231  
... ... @@ -264,9 +264,9 @@
264 264  
265 265  (% class="col-xs-12 col-sm-4" %)
266 266  (((
267 -[[Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
265 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
268 268  
269 -[[Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
267 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
270 270  )))
271 271  )))
272 272  
... ... @@ -279,28 +279,6 @@
279 279  (((
280 280  (% class="col-xs-12 col-sm-8" %)
281 281  (((
282 -= Pick up groups / Hunt groups / Monitored Extensions =
283 -
284 -
285 -* Pick up groups
286 -* Hunt groups
287 -* Monitored extensions
288 -)))
289 -
290 -
291 -
292 -(% class="col-xs-12 col-sm-4" %)
293 -(((
294 -[[Pickup groups>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
295 -)))
296 -)))
297 -
298 -----
299 -
300 -(% class="row" %)
301 -(((
302 -(% class="col-xs-12 col-sm-8" %)
303 -(((
304 304  = Call History =
305 305  
306 306  
... ... @@ -390,10 +390,16 @@
390 390  (((
391 391  = Voicemail =
392 392  
393 -* No voicemails will be stored locally on the phones.
394 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
395 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
396 -* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
369 +* Voicemails can be accessed
370 +** Desk phone: use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
371 +** Grandstream Wave app: listen to and manage voicemails through Calls link in the app.
372 +** District email: 
373 +*** All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System". Tips for listening to the voicemail:
374 +**** On a computer:
375 +***** Chrome and Firefox web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music. We recommend using the Wave app to listen to voicemails.
376 +***** Safari web browser: voicemail .wav files play within the browser
377 +**** On a district iPhone: voicemail .wav files will play automatically within the email system.
378 +*
397 397  )))
398 398  
399 399  
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400 400  
401 401  (% class="col-xs-12 col-sm-4" %)
402 402  (((
403 -[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
385 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
404 404  )))
405 405  )))
406 406  
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434 434  
435 435  (% class="col-xs-12 col-sm-4" %)
436 436  (((
437 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
419 +[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
438 438  )))
439 439  )))
440 440  
... ... @@ -460,7 +460,7 @@
460 460  
461 461  (% class="col-xs-12 col-sm-4" %)
462 462  (((
463 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
445 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
464 464  )))
465 465  )))
466 466  
... ... @@ -471,14 +471,15 @@
471 471  (((
472 472  (% class="col-xs-12 col-sm-8" %)
473 473  (((
474 -= Paging/Intercom =
456 += Paging =
475 475  
476 476  
477 477  * **To all-call page within school:**
478 478  ** Pick up the handset
479 -** When you hear the dial tone, enter the building's paging extension
480 -** When you hear the paging tone, speak the message into the handset
461 +** When the dial tone is heard, enter the building's all-call paging extension
462 +** When you hear the all-call paging tone, say the message into the handset
481 481  ** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
464 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
482 482  )))
483 483  
484 484  
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485 485  
486 486  (% class="col-xs-12 col-sm-4" %)
487 487  (((
488 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
471 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
489 489  )))
490 490  )))
491 491  
... ... @@ -497,6 +497,7 @@
497 497  (((
498 498  = Restart the Phone =
499 499  
483 +
500 500  * Disconnect the phone cord from the back.
501 501  * Wait a minute and then reconnect it to the same port.
502 502  * The phone will become functional after two minutes.
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506 506  
507 507  (% class="col-xs-12 col-sm-4" %)
508 508  (((
509 -[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
493 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
510 510  )))
511 511  )))
512 512  
GR3350-Call.png
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1 +XWiki.christine_sklareskietownschoolsorg
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