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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 52.6
edited by Christine Sklareski
on 2025/06/03 11:21
Change comment: There is no comment for this version
To version 65.2
edited by Christine Sklareski
on 2025/06/12 10:26
Change comment: There is no comment for this version

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... ... @@ -31,7 +31,7 @@
31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
... ... @@ -97,7 +97,7 @@
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
... ... @@ -154,10 +154,10 @@
154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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190 190  
191 191  (% class="col-xs-12 col-sm-4" %)
192 192  (((
193 -[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 194  
195 -[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  )))
197 197  )))
198 198  
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217 217  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
218 218  ** Tap the **Download** button to save the extension to the contact list.
219 219  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
220 -
221 -* **Button boxes**
222 222  )))
223 223  
224 224  
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225 225  
226 226  (% class="col-xs-12 col-sm-4" %)
227 227  (((
228 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
226 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
229 229  )))
230 230  )))
231 231  
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264 264  
265 265  (% class="col-xs-12 col-sm-4" %)
266 266  (((
267 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
265 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
268 268  
269 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
267 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
270 270  )))
271 271  )))
272 272  
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279 279  (((
280 280  (% class="col-xs-12 col-sm-8" %)
281 281  (((
282 -= Pick up groups / Hunt groups / Monitored Extensions =
280 += Call History =
283 283  
284 284  
285 -* Pick up groups
286 -* Hunt groups
287 -* Monitored extensions
283 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
284 +* Initiate a call from the history by tapping the green call or video buttons.
285 +
286 +== Missed Calls ==
287 +
288 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
289 +* Tap the green phone icon to return the call.
290 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
288 288  )))
289 289  
290 290  
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291 291  
292 292  (% class="col-xs-12 col-sm-4" %)
293 293  (((
294 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
295 -)))
296 -)))
297 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
297 297  
298 -----
299 299  
300 -(% class="row" %)
301 -(((
302 -(% class="col-xs-12 col-sm-8" %)
303 -(((
304 -= Call History =
300 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
305 305  
306 306  
307 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
308 -* Initiate a call from the history by tapping the green call or video buttons.
309 309  
310 -== Missed Calls ==
311 311  
312 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
313 -* Tap the green phone icon to return the call.
314 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
315 -)))
316 316  
317 317  
318 318  
319 -(% class="col-xs-12 col-sm-4" %)
320 -(((
321 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
322 322  
323 323  
324 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
325 325  
326 326  
312 +
313 +
314 +
315 +
316 +
327 327  
328 328  )))
329 329  )))
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344 344  
345 345  * **Pressing the mute button on the right side of phone pad:**
346 346  ** During a call: will mute the microphone.
347 -** Off a call: will engage do not disturb for the phone.
337 +** Off a call: will engage **do not disturb** for the phone.
348 348  
349 349  
350 350  )))
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353 353  
354 354  (% class="col-xs-12 col-sm-4" %)
355 355  (((
356 -[[Figure . >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
346 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
357 357  
358 358  
359 359  
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363 363  
364 364  
365 365  
366 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
356 +
357 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
367 367  )))
368 368  )))
369 369  
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375 375  (((
376 376  = Voicemail =
377 377  
378 -* No voicemails will be stored locally on the phones.
379 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
380 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
381 -* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
369 +* Voicemails can be accessed
370 +** Desk phone: use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
371 +** Grandstream Wave app: listen to and manage voicemails through Calls link in the app.
372 +** District email: 
373 +*** All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System". Tips for listening to the voicemail:
374 +**** On a computer:
375 +***** Chrome and Firefox web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music. We recommend using the Wave app to listen to voicemails.
376 +***** Safari web browser: voicemail .wav files play within the browser
377 +**** On a district iPhone: voicemail .wav files will play automatically within the email system.
378 +*
382 382  )))
383 383  
384 384  
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385 385  
386 386  (% class="col-xs-12 col-sm-4" %)
387 387  (((
388 -[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
385 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
389 389  )))
390 390  )))
391 391  
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419 419  
420 420  (% class="col-xs-12 col-sm-4" %)
421 421  (((
422 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
419 +[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
423 423  )))
424 424  )))
425 425  
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438 438  
439 439  * Press **Open **to open the door for visitors.
440 440  * Press **Answer** to answer the call and speak to the visitor.
441 -* Press **Reject** to deny access through the door.
438 +* Press **Reject** to hang up the call.
442 442  )))
443 443  
444 444  
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445 445  
446 446  (% class="col-xs-12 col-sm-4" %)
447 447  (((
448 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
445 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
449 449  )))
450 450  )))
451 451  
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456 456  (((
457 457  (% class="col-xs-12 col-sm-8" %)
458 458  (((
459 -= All Call and Paging/Intercom =
456 += Paging =
460 460  
461 461  
462 -* Page within school
463 -* Page between buildings
459 +* **To all-call page within school:**
460 +** Pick up the handset
461 +** When the dial tone is heard, enter the building's all-call paging extension
462 +** When you hear the all-call paging tone, say the message into the handset
463 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
464 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
464 464  )))
465 465  
466 466  
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467 467  
468 468  (% class="col-xs-12 col-sm-4" %)
469 469  (((
470 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
471 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
471 471  )))
472 472  )))
473 473  
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479 479  (((
480 480  = Restart the Phone =
481 481  
483 +
482 482  * Disconnect the phone cord from the back.
483 483  * Wait a minute and then reconnect it to the same port.
484 484  * The phone will become functional after two minutes.
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488 488  
489 489  (% class="col-xs-12 col-sm-4" %)
490 490  (((
491 -[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
493 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
492 492  )))
493 493  )))
494 494  
GR3350-Call.png
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1 +XWiki.christine_sklareskietownschoolsorg
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