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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 52.6
edited by Christine Sklareski
on 2025/06/03 11:21
Change comment: There is no comment for this version
To version 41.1
edited by Christine Sklareski
on 2025/06/02 10:30
Change comment: There is no comment for this version

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.GrandStream Phones.WebHome
Content
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178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -
181 +**
182 182  * **To pick up a call ringing at another phone in your group**
183 -** Lift the handset and press the PICKUP button.
184 -
183 +**
185 185  * **To send a ringing call to voicemail instead of answering**
186 186  ** Press **Reject** on the phone display to transfer the call to voicemail.
187 187  )))
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253 253  *** Select the transfer mode (Blind is the default): change it to **Attended**
254 254  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 255  
256 -* **To transfer a call directly to voicemail:**
257 -** Press** Transfer **
258 -** Press** * **(star button)
259 -** **Enter the desired voicemail extension.**
260 -** Press** Blind Transfer **to go to directly to voicemail.
255 +* **To transfer a call directly to voicemail**
256 +** (((
257 +Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
261 261  )))
259 +)))
262 262  
263 263  
264 264  
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271 271  )))
272 272  
273 273  
274 -
275 -
276 276  ----
277 277  
278 278  (% class="row" %)
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307 307  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
308 308  * Initiate a call from the history by tapping the green call or video buttons.
309 309  
306 +
310 310  == Missed Calls ==
311 311  
312 312  * When there is a missed call, the display will show a missed call dialog on the idle screen.
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342 342  ** Tap the DND icon to turn it on and off.
343 343  ** Calls can still be made out when the phone is in DND.
344 344  
342 +
345 345  * **Pressing the mute button on the right side of phone pad:**
346 346  ** During a call: will mute the microphone.
347 347  ** Off a call: will engage do not disturb for the phone.
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353 353  
354 354  (% class="col-xs-12 col-sm-4" %)
355 355  (((
356 -[[Figure . >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
357 -
358 -
359 -
360 -
361 -
362 -
363 -
364 -
365 -
366 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
354 +[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
355 +[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
367 367  )))
368 368  )))
369 369  
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378 378  * No voicemails will be stored locally on the phones.
379 379  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
380 380  * The .wav files will need to be downloaded to the computer and played in Apple Music.
381 -* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
370 +* Voicemails can also be accessed through the Wave phone app, if using.
382 382  )))
383 383  
384 384  
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433 433  (((
434 434  = Answering Doorbells =
435 435  
436 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
425 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
437 437  
438 438  
439 439  * Press **Open **to open the door for visitors.
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477 477  (((
478 478  (% class="col-xs-12 col-sm-8" %)
479 479  (((
480 -= Restart the Phone =
469 += Extra =
481 481  
482 -* Disconnect the phone cord from the back.
483 -* Wait a minute and then reconnect it to the same port.
484 -* The phone will become functional after two minutes.
471 +* E:
472 +* E
485 485  )))
486 486  
487 487  
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488 488  
489 489  (% class="col-xs-12 col-sm-4" %)
490 490  (((
491 -[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
479 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
492 492  )))
493 493  )))
494 -
495 -~)~)~)
GS-backs.png
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