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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 52.3
edited by Christine Sklareski
on 2025/06/03 11:19
Change comment: There is no comment for this version
To version 40.1
edited by Christine Sklareski
on 2025/06/02 10:18
Change comment: There is no comment for this version

Summary

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Parent
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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.GrandStream Phones.WebHome
Content
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -
181 +**
182 182  * **To pick up a call ringing at another phone in your group**
183 -** Lift the handset and press the PICKUP button.
184 -
183 +**
185 185  * **To send a ringing call to voicemail instead of answering**
186 186  ** Press **Reject** on the phone display to transfer the call to voicemail.
187 187  )))
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190 190  
191 191  (% class="col-xs-12 col-sm-4" %)
192 192  (((
193 -[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
192 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 194  
195 -[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  )))
197 197  )))
198 198  
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253 253  *** Select the transfer mode (Blind is the default): change it to **Attended**
254 254  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 255  
256 -* **To transfer a call directly to voicemail:**
257 -** Press** Transfer **
258 -** Press** * **(star button)
259 -** **Enter the desired voicemail extension.**
260 -** Press** Blind Transfer **to go to directly to voicemail.
255 +* **To transfer a call directly to voicemail**
256 +** (((
257 +Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
261 261  )))
259 +)))
262 262  
263 263  
264 264  
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271 271  )))
272 272  
273 273  
274 -
275 -
276 276  ----
277 277  
278 278  (% class="row" %)
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291 291  
292 292  (% class="col-xs-12 col-sm-4" %)
293 293  (((
294 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
290 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
295 295  )))
296 296  )))
297 297  
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307 307  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
308 308  * Initiate a call from the history by tapping the green call or video buttons.
309 309  
306 +
307 +
308 +
310 310  == Missed Calls ==
311 311  
312 312  * When there is a missed call, the display will show a missed call dialog on the idle screen.
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353 353  
354 354  (% class="col-xs-12 col-sm-4" %)
355 355  (((
356 -[[Figure . >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
357 -[[Figure . >>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure ." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
355 +[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
356 +[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
358 358  )))
359 359  )))
360 360  
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369 369  * No voicemails will be stored locally on the phones.
370 370  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
371 371  * The .wav files will need to be downloaded to the computer and played in Apple Music.
372 -* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
371 +* Voicemails can also be accessed through the Wave phone app, if using.
373 373  )))
374 374  
375 375  
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376 376  
377 377  (% class="col-xs-12 col-sm-4" %)
378 378  (((
379 -[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
378 +[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
380 380  )))
381 381  )))
382 382  
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424 424  (((
425 425  = Answering Doorbells =
426 426  
427 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
426 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
428 428  
429 429  
430 430  * Press **Open **to open the door for visitors.
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468 468  (((
469 469  (% class="col-xs-12 col-sm-8" %)
470 470  (((
471 -= Restart the Phone =
470 += Extra =
472 472  
473 -* Disconnect the phone cord from the back.
474 -* Wait a minute and then reconnect it to the same port.
475 -* The phone will become functional after two minutes.
472 +* E:
473 +* E
476 476  )))
477 477  
478 478  
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479 479  
480 480  (% class="col-xs-12 col-sm-4" %)
481 481  (((
482 -[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
480 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
483 483  )))
484 484  )))
485 -
486 -~)~)~)
GS-Email-Voicemail.png
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