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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 5.1
edited by Christine Sklareski
on 2025/05/16 15:27
Change comment: There is no comment for this version
To version 15.1
edited by Christine Sklareski
on 2025/05/21 10:05
Change comment: There is no comment for this version

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27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= Placing Calls =
30 += **Place Calls** =
31 31  
32 32  
33 -== Placing Ringing Calls ==
33 +== Initiate a call: ==
34 34  
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +
42 +== Place Ringing Calls ==
43 +
35 35  * **Place a ringing call to an internal extension:**
36 -** Handset:
37 -*** Pick up the handset
38 -*** Use the keypad to enter the extension
39 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 -*** To disconnect the call, return the handset to the handset cradle.
41 -** Speakerphone:
42 -*** Press the Dial/Send button or the Speaker button
43 -*** Use the keypad to enter the extension
44 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
45 +** Initiate a call
46 +** Use the keypad to enter the extension
47 +** Press Audio call or Video call.
48 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +** To disconnect the call, return the handset to the cradle.
51 +\\(% style="display:none" %)
52 +* **To place a call to an outside phone number**:
53 +** Initiate a call
54 +** Use the keypad to press 9 (to access the outside line)
55 +** Use the keypad to enter the external phone number
56 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 +** To disconnect the call, return the handset to the cradle.
46 46  
47 47  
48 -* **To place a call to an outside phone number**
49 -** Handset:
50 -*** Pick up the handset
51 -*** Use the keypad to press 9 (to access the outside line)
52 -*** Use the keypad to enter the external phone number
53 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
54 -*** To disconnect the call, return the handset to the handset cradle.
55 -** Speakerphone:
56 -*** Press the Dial/Send button or the Speaker button
57 -*** Use the keypad to press 9 (to access the outside line)
58 -*** Use the keypad to enter the external phone number
59 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
60 +== Place Emergency Calls ==
61 +
62 +* **To place an emergency 911 call:**
63 +** Pick up the handset or engage the speakerphone
64 +** Dial 911 or 9911 on the keypad.
65 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
60 60  
68 +* **To place an internal emergency call to alert the office of an issue:**
69 +** Pick up the handset or engage the speakerphone
70 +** Dial your building's internal emergency extension on the keypad.
71 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
61 61  
62 -== Placing Emergency Calls ==
63 63  
64 -* **To place an emergency 911 call**
65 -* **To place an internal emergency call to alert the office of issue**
75 +== Place Conference Calls ==
66 66  
77 +* (((
78 +**To initiate a conference call **
79 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
67 67  
68 -== Placing Conference Calls ==
81 +* Bring up the dial screen
82 +* Enter the extension number then press on it on the left panel of the screen
83 +* The extension will be added to the dialing field and users can dial another number
84 +* When all extensions have been entered, press "Audio Call" or "Video Call"
69 69  
70 -* (((
71 -**To place a conference call**
86 +
72 72  )))
73 73  )))
74 74  
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76 76  
77 77  (% class="col-xs-12 col-sm-4" %)
78 78  (((
79 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
94 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
80 80  )))
81 81  )))
82 82  
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227 227  (((
228 228  (% class="col-xs-12 col-sm-8" %)
229 229  (((
230 -= Voicemail =
245 += Checking Voicemail =
231 231  
232 232  
233 233  * To access your voicemail box
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278 278  (((
279 279  (% class="col-xs-12 col-sm-8" %)
280 280  (((
281 -= Doorbells =
296 += Answering Doorbells =
282 282  
283 283  
284 284  Content 3
GS3350-CallScreen.png
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