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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 45.1
edited by Christine Sklareski
on 2025/06/02 12:05
Change comment: There is no comment for this version
To version 58.4
edited by Christine Sklareski
on 2025/06/05 11:47
Change comment: There is no comment for this version

Summary

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
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179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 181  
182 -
183 183  * **To pick up a call ringing at another phone in your group**
184 184  ** Lift the handset and press the PICKUP button.
185 185  
186 -
187 187  * **To send a ringing call to voicemail instead of answering**
188 188  ** Press **Reject** on the phone display to transfer the call to voicemail.
189 189  )))
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311 311  
312 312  == Missed Calls ==
313 313  
314 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
312 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
315 315  * Tap the green phone icon to return the call.
316 316  * Tap anywhere on the display except the missed call prompt to return to the home screen.
317 317  )))
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326 326  [[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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329 329  
330 330  )))
331 331  )))
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355 355  
356 356  (% class="col-xs-12 col-sm-4" %)
357 357  (((
358 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
359 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
370 +[[Figure . >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
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381 +[[Figure .>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
360 360  )))
361 361  )))
362 362  
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371 371  * No voicemails will be stored locally on the phones.
372 372  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
373 373  * The .wav files will need to be downloaded to the computer and played in Apple Music.
374 -* Voicemails can also be accessed through the Wave phone app, if using.
396 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
375 375  )))
376 376  
377 377  
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431 431  
432 432  * Press **Open **to open the door for visitors.
433 433  * Press **Answer** to answer the call and speak to the visitor.
434 -* Press **Reject** to deny access through the door.
456 +* Press **Reject** to hang up the call.
435 435  )))
436 436  
437 437  
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449 449  (((
450 450  (% class="col-xs-12 col-sm-8" %)
451 451  (((
452 -= All Call and Paging/Intercom =
474 += Paging/Intercom =
453 453  
454 454  
455 -* Page within school
456 -* Page between buildings
477 +* **To all-call page within school:**
478 +** Pick up the handset
479 +** When you hear the dial tone, enter the building's paging extension
480 +** When you hear the paging tone, speak the message into the handset
481 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before placing the handset to reduce a noisy hangup).
457 457  )))
458 458  
459 459  
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470 470  (((
471 471  (% class="col-xs-12 col-sm-8" %)
472 472  (((
473 -= Extra =
498 += Restart the Phone =
474 474  
475 -* E:
476 -* E
500 +* Disconnect the phone cord from the back.
501 +* Wait a minute and then reconnect it to the same port.
502 +* The phone will become functional after two minutes.
477 477  )))
478 478  
479 479  
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480 480  
481 481  (% class="col-xs-12 col-sm-4" %)
482 482  (((
483 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
509 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
484 484  )))
485 485  )))
486 486  
GS-backs.png
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1 +XWiki.christine_sklareskietownschoolsorg
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