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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 44.3
edited by Christine Sklareski
on 2025/06/02 12:05
Change comment: There is no comment for this version
To version 63.6
edited by Christine Sklareski
on 2025/06/06 11:53
Change comment: There is no comment for this version

Summary

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 181  
182 -
183 183  * **To pick up a call ringing at another phone in your group**
184 184  ** Lift the handset and press the PICKUP button.
185 185  
186 -
187 187  * **To send a ringing call to voicemail instead of answering**
188 188  ** Press **Reject** on the phone display to transfer the call to voicemail.
189 189  )))
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192 192  
193 193  (% class="col-xs-12 col-sm-4" %)
194 194  (((
195 -[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  
197 -[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
198 198  )))
199 199  )))
200 200  
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219 219  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
220 220  ** Tap the **Download** button to save the extension to the contact list.
221 221  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
222 -
223 -* **Button boxes**
224 224  )))
225 225  
226 226  
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227 227  
228 228  (% class="col-xs-12 col-sm-4" %)
229 229  (((
230 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
226 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
231 231  )))
232 232  )))
233 233  
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266 266  
267 267  (% class="col-xs-12 col-sm-4" %)
268 268  (((
269 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
265 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
270 270  
271 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
267 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
272 272  )))
273 273  )))
274 274  
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281 281  (((
282 282  (% class="col-xs-12 col-sm-8" %)
283 283  (((
284 -= Pick up groups / Hunt groups / Monitored Extensions =
280 += Call History =
285 285  
286 286  
287 -* Pick up groups
288 -* Hunt groups
289 -* Monitored extensions
283 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
284 +* Initiate a call from the history by tapping the green call or video buttons.
285 +
286 +== Missed Calls ==
287 +
288 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
289 +* Tap the green phone icon to return the call.
290 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
290 290  )))
291 291  
292 292  
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293 293  
294 294  (% class="col-xs-12 col-sm-4" %)
295 295  (((
296 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
297 -)))
298 -)))
297 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
299 299  
300 -----
301 301  
302 -(% class="row" %)
303 -(((
304 -(% class="col-xs-12 col-sm-8" %)
305 -(((
306 -= Call History =
300 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
307 307  
308 308  
309 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
310 -* Initiate a call from the history by tapping the green call or video buttons.
311 311  
312 -== Missed Calls ==
313 313  
314 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
315 -* Tap the green phone icon to return the call.
316 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
317 -)))
318 318  
319 319  
320 320  
321 -(% class="col-xs-12 col-sm-4" %)
322 -(((
323 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 324  
325 325  
326 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
327 327  
328 328  
312 +
313 +
314 +
315 +
316 +
329 329  
330 330  )))
331 331  )))
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346 346  
347 347  * **Pressing the mute button on the right side of phone pad:**
348 348  ** During a call: will mute the microphone.
349 -** Off a call: will engage do not disturb for the phone.
337 +** Off a call: will engage **do not disturb** for the phone.
350 350  
351 351  
352 352  )))
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355 355  
356 356  (% class="col-xs-12 col-sm-4" %)
357 357  (((
358 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
359 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
346 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
347 +
348 +
349 +
350 +
351 +
352 +
353 +
354 +
355 +
356 +
357 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
360 360  )))
361 361  )))
362 362  
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371 371  * No voicemails will be stored locally on the phones.
372 372  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
373 373  * The .wav files will need to be downloaded to the computer and played in Apple Music.
374 -* Voicemails can also be accessed through the Wave phone app, if using.
372 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
375 375  )))
376 376  
377 377  
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378 378  
379 379  (% class="col-xs-12 col-sm-4" %)
380 380  (((
381 -[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
379 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
382 382  )))
383 383  )))
384 384  
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412 412  
413 413  (% class="col-xs-12 col-sm-4" %)
414 414  (((
415 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
413 +[[Phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
416 416  )))
417 417  )))
418 418  
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431 431  
432 432  * Press **Open **to open the door for visitors.
433 433  * Press **Answer** to answer the call and speak to the visitor.
434 -* Press **Reject** to deny access through the door.
432 +* Press **Reject** to hang up the call.
435 435  )))
436 436  
437 437  
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438 438  
439 439  (% class="col-xs-12 col-sm-4" %)
440 440  (((
441 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
439 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
442 442  )))
443 443  )))
444 444  
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449 449  (((
450 450  (% class="col-xs-12 col-sm-8" %)
451 451  (((
452 -= All Call and Paging/Intercom =
450 += Paging =
453 453  
454 454  
455 -* Page within school
456 -* Page between buildings
453 +* **To all-call page within school:**
454 +** Pick up the handset
455 +** When the dial tone is heard, enter the building's all-call paging extension
456 +** When you hear the all-call paging tone, say the message into the handset
457 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
458 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
457 457  )))
458 458  
459 459  
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460 460  
461 461  (% class="col-xs-12 col-sm-4" %)
462 462  (((
463 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
465 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
464 464  )))
465 465  )))
466 466  
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470 470  (((
471 471  (% class="col-xs-12 col-sm-8" %)
472 472  (((
473 -= Extra =
475 += Restart the Phone =
474 474  
475 -* E:
476 -* E
477 +
478 +* Disconnect the phone cord from the back.
479 +* Wait a minute and then reconnect it to the same port.
480 +* The phone will become functional after two minutes.
477 477  )))
478 478  
479 479  
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480 480  
481 481  (% class="col-xs-12 col-sm-4" %)
482 482  (((
483 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
487 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
484 484  )))
485 485  )))
486 486  
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