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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 42.4
edited by Christine Sklareski
on 2025/06/02 11:59
Change comment: There is no comment for this version
To version 59.4
edited by Christine Sklareski
on 2025/06/05 12:06
Change comment: There is no comment for this version

Summary

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -**
181 +
182 182  * **To pick up a call ringing at another phone in your group**
183 -**
183 +** Lift the handset and press the PICKUP button.
184 +
184 184  * **To send a ringing call to voicemail instead of answering**
185 185  ** Press **Reject** on the phone display to transfer the call to voicemail.
186 186  )))
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189 189  
190 190  (% class="col-xs-12 col-sm-4" %)
191 191  (((
192 -[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 193  
194 -[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 195  )))
196 196  )))
197 197  
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224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 +[[Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 228  )))
229 229  )))
230 230  
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263 263  
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
267 +[[Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
267 267  
268 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 +[[Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 269  )))
270 270  )))
271 271  
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290 290  
291 291  (% class="col-xs-12 col-sm-4" %)
292 292  (((
293 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
294 +[[Pickup groups>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
294 294  )))
295 295  )))
296 296  
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308 308  
309 309  == Missed Calls ==
310 310  
311 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
312 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
312 312  * Tap the green phone icon to return the call.
313 313  * Tap anywhere on the display except the missed call prompt to return to the home screen.
314 314  )))
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317 317  
318 318  (% class="col-xs-12 col-sm-4" %)
319 319  (((
320 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
321 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
321 321  
322 322  
323 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 324  
325 325  
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326 326  
327 327  )))
328 328  )))
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343 343  
344 344  * **Pressing the mute button on the right side of phone pad:**
345 345  ** During a call: will mute the microphone.
346 -** Off a call: will engage do not disturb for the phone.
361 +** Off a call: will engage **do not disturb** for the phone.
347 347  
348 348  
349 349  )))
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352 352  
353 353  (% class="col-xs-12 col-sm-4" %)
354 354  (((
355 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
356 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
370 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
371 +
372 +
373 +
374 +
375 +
376 +
377 +
378 +
379 +
380 +
381 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
357 357  )))
358 358  )))
359 359  
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368 368  * No voicemails will be stored locally on the phones.
369 369  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
370 370  * The .wav files will need to be downloaded to the computer and played in Apple Music.
371 -* Voicemails can also be accessed through the Wave phone app, if using.
396 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
372 372  )))
373 373  
374 374  
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375 375  
376 376  (% class="col-xs-12 col-sm-4" %)
377 377  (((
378 -[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
403 +[[Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
379 379  )))
380 380  )))
381 381  
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409 409  
410 410  (% class="col-xs-12 col-sm-4" %)
411 411  (((
412 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
437 +[[Phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
413 413  )))
414 414  )))
415 415  
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423 423  (((
424 424  = Answering Doorbells =
425 425  
426 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
451 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
427 427  
428 428  
429 429  * Press **Open **to open the door for visitors.
430 430  * Press **Answer** to answer the call and speak to the visitor.
431 -* Press **Reject** to deny access through the door.
456 +* Press **Reject** to hang up the call.
432 432  )))
433 433  
434 434  
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446 446  (((
447 447  (% class="col-xs-12 col-sm-8" %)
448 448  (((
449 -= All Call and Paging/Intercom =
474 += Paging/Intercom =
450 450  
451 451  
452 -* Page within school
453 -* Page between buildings
477 +* **To all-call page within school:**
478 +** Pick up the handset
479 +** When you hear the dial tone, enter the building's paging extension
480 +** When you hear the paging tone, speak the message into the handset
481 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
454 454  )))
455 455  
456 456  
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467 467  (((
468 468  (% class="col-xs-12 col-sm-8" %)
469 469  (((
470 -= Extra =
498 += Restart the Phone =
471 471  
472 -* E:
473 -* E
500 +* Disconnect the phone cord from the back.
501 +* Wait a minute and then reconnect it to the same port.
502 +* The phone will become functional after two minutes.
474 474  )))
475 475  
476 476  
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477 477  
478 478  (% class="col-xs-12 col-sm-4" %)
479 479  (((
480 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
509 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
481 481  )))
482 482  )))
483 483  
GS-backs.png
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