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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 41.1
edited by Christine Sklareski
on 2025/06/02 10:30
Change comment: There is no comment for this version
To version 59.4
edited by Christine Sklareski
on 2025/06/05 12:06
Change comment: There is no comment for this version

Summary

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -**
181 +
182 182  * **To pick up a call ringing at another phone in your group**
183 -**
183 +** Lift the handset and press the PICKUP button.
184 +
184 184  * **To send a ringing call to voicemail instead of answering**
185 185  ** Press **Reject** on the phone display to transfer the call to voicemail.
186 186  )))
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189 189  
190 190  (% class="col-xs-12 col-sm-4" %)
191 191  (((
192 -[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 193  
194 -[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 195  )))
196 196  )))
197 197  
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224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 +[[Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 228  )))
229 229  )))
230 230  
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252 252  *** Select the transfer mode (Blind is the default): change it to **Attended**
253 253  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 254  
255 -* **To transfer a call directly to voicemail**
256 -** (((
257 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
256 +* **To transfer a call directly to voicemail:**
257 +** Press** Transfer **
258 +** Press** * **(star button)
259 +** **Enter the desired voicemail extension.**
260 +** Press** Blind Transfer **to go to directly to voicemail.
258 258  )))
259 -)))
260 260  
261 261  
262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
267 +[[Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
266 266  
267 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 +[[Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
268 268  )))
269 269  )))
270 270  
271 271  
274 +
275 +
272 272  ----
273 273  
274 274  (% class="row" %)
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287 287  
288 288  (% class="col-xs-12 col-sm-4" %)
289 289  (((
290 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
294 +[[Pickup groups>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
291 291  )))
292 292  )))
293 293  
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303 303  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 304  * Initiate a call from the history by tapping the green call or video buttons.
305 305  
306 -
307 307  == Missed Calls ==
308 308  
309 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
312 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
310 310  * Tap the green phone icon to return the call.
311 311  * Tap anywhere on the display except the missed call prompt to return to the home screen.
312 312  )))
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315 315  
316 316  (% class="col-xs-12 col-sm-4" %)
317 317  (((
318 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
321 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
319 319  
320 320  
321 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
322 322  
323 323  
327 +
328 +
329 +
330 +
331 +
332 +
333 +
334 +
335 +
336 +
337 +
338 +
339 +
340 +
324 324  
325 325  )))
326 326  )))
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339 339  ** Tap the DND icon to turn it on and off.
340 340  ** Calls can still be made out when the phone is in DND.
341 341  
342 -
343 343  * **Pressing the mute button on the right side of phone pad:**
344 344  ** During a call: will mute the microphone.
345 -** Off a call: will engage do not disturb for the phone.
361 +** Off a call: will engage **do not disturb** for the phone.
346 346  
347 347  
348 348  )))
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351 351  
352 352  (% class="col-xs-12 col-sm-4" %)
353 353  (((
354 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
355 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
370 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
371 +
372 +
373 +
374 +
375 +
376 +
377 +
378 +
379 +
380 +
381 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
356 356  )))
357 357  )))
358 358  
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367 367  * No voicemails will be stored locally on the phones.
368 368  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
369 369  * The .wav files will need to be downloaded to the computer and played in Apple Music.
370 -* Voicemails can also be accessed through the Wave phone app, if using.
396 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
371 371  )))
372 372  
373 373  
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374 374  
375 375  (% class="col-xs-12 col-sm-4" %)
376 376  (((
377 -[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
403 +[[Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
378 378  )))
379 379  )))
380 380  
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408 408  
409 409  (% class="col-xs-12 col-sm-4" %)
410 410  (((
411 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
437 +[[Phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
412 412  )))
413 413  )))
414 414  
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422 422  (((
423 423  = Answering Doorbells =
424 424  
425 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
451 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
426 426  
427 427  
428 428  * Press **Open **to open the door for visitors.
429 429  * Press **Answer** to answer the call and speak to the visitor.
430 -* Press **Reject** to deny access through the door.
456 +* Press **Reject** to hang up the call.
431 431  )))
432 432  
433 433  
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445 445  (((
446 446  (% class="col-xs-12 col-sm-8" %)
447 447  (((
448 -= All Call and Paging/Intercom =
474 += Paging/Intercom =
449 449  
450 450  
451 -* Page within school
452 -* Page between buildings
477 +* **To all-call page within school:**
478 +** Pick up the handset
479 +** When you hear the dial tone, enter the building's paging extension
480 +** When you hear the paging tone, speak the message into the handset
481 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
453 453  )))
454 454  
455 455  
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466 466  (((
467 467  (% class="col-xs-12 col-sm-8" %)
468 468  (((
469 -= Extra =
498 += Restart the Phone =
470 470  
471 -* E:
472 -* E
500 +* Disconnect the phone cord from the back.
501 +* Wait a minute and then reconnect it to the same port.
502 +* The phone will become functional after two minutes.
473 473  )))
474 474  
475 475  
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476 476  
477 477  (% class="col-xs-12 col-sm-4" %)
478 478  (((
479 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
509 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
480 480  )))
481 481  )))
512 +
513 +~)~)~)
GS-backs.png
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1 +XWiki.christine_sklareskietownschoolsorg
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