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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 40.5
edited by Christine Sklareski
on 2025/06/02 10:30
Change comment: There is no comment for this version
To version 60.1
edited by Christine Sklareski
on 2025/06/05 12:09
Change comment: There is no comment for this version

Summary

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure . Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure . Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Figure .Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -**
181 +
182 182  * **To pick up a call ringing at another phone in your group**
183 -**
183 +** Lift the handset and press the PICKUP button.
184 +
184 184  * **To send a ringing call to voicemail instead of answering**
185 185  ** Press **Reject** on the phone display to transfer the call to voicemail.
186 186  )))
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189 189  
190 190  (% class="col-xs-12 col-sm-4" %)
191 191  (((
192 -[[Figure  Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 193  
194 -[[Figure . Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 195  )))
196 196  )))
197 197  
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224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 228  )))
229 229  )))
230 230  
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252 252  *** Select the transfer mode (Blind is the default): change it to **Attended**
253 253  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 254  
255 -* **To transfer a call directly to voicemail**
256 -** (((
257 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
256 +* **To transfer a call directly to voicemail:**
257 +** Press** Transfer **
258 +** Press** * **(star button)
259 +** **Enter the desired voicemail extension.**
260 +** Press** Blind Transfer **to go to directly to voicemail.
258 258  )))
259 -)))
260 260  
261 261  
262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
267 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
266 266  
267 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
268 268  )))
269 269  )))
270 270  
271 271  
274 +
275 +
272 272  ----
273 273  
274 274  (% class="row" %)
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287 287  
288 288  (% class="col-xs-12 col-sm-4" %)
289 289  (((
290 -[[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
294 +[[Pickup groups>>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
291 291  )))
292 292  )))
293 293  
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303 303  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 304  * Initiate a call from the history by tapping the green call or video buttons.
305 305  
306 -
307 307  == Missed Calls ==
308 308  
309 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
312 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
310 310  * Tap the green phone icon to return the call.
311 311  * Tap anywhere on the display except the missed call prompt to return to the home screen.
312 312  )))
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315 315  
316 316  (% class="col-xs-12 col-sm-4" %)
317 317  (((
318 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
321 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
319 319  
320 320  
321 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
322 322  
323 323  
327 +
328 +
329 +
330 +
331 +
332 +
333 +
334 +
335 +
336 +
337 +
338 +
339 +
340 +
324 324  
325 325  )))
326 326  )))
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341 341  
342 342  * **Pressing the mute button on the right side of phone pad:**
343 343  ** During a call: will mute the microphone.
344 -** Off a call: will engage do not disturb for the phone.
361 +** Off a call: will engage **do not disturb** for the phone.
345 345  
346 346  
347 347  )))
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350 350  
351 351  (% class="col-xs-12 col-sm-4" %)
352 352  (((
353 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
354 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
370 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
371 +
372 +
373 +
374 +
375 +
376 +
377 +
378 +
379 +
380 +
381 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
355 355  )))
356 356  )))
357 357  
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366 366  * No voicemails will be stored locally on the phones.
367 367  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
368 368  * The .wav files will need to be downloaded to the computer and played in Apple Music.
369 -* Voicemails can also be accessed through the Wave phone app, if using.
396 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
370 370  )))
371 371  
372 372  
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373 373  
374 374  (% class="col-xs-12 col-sm-4" %)
375 375  (((
376 -[[Figure . Grandstream voicemail to email view>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
403 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
377 377  )))
378 378  )))
379 379  
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407 407  
408 408  (% class="col-xs-12 col-sm-4" %)
409 409  (((
410 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
437 +[[Phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
411 411  )))
412 412  )))
413 413  
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421 421  (((
422 422  = Answering Doorbells =
423 423  
424 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
451 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
425 425  
426 426  
427 427  * Press **Open **to open the door for visitors.
428 428  * Press **Answer** to answer the call and speak to the visitor.
429 -* Press **Reject** to deny access through the door.
456 +* Press **Reject** to hang up the call.
430 430  )))
431 431  
432 432  
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433 433  
434 434  (% class="col-xs-12 col-sm-4" %)
435 435  (((
436 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
463 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
437 437  )))
438 438  )))
439 439  
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444 444  (((
445 445  (% class="col-xs-12 col-sm-8" %)
446 446  (((
447 -= All Call and Paging/Intercom =
474 += Paging/Intercom =
448 448  
449 449  
450 -* Page within school
451 -* Page between buildings
477 +* **To all-call page within school:**
478 +** Pick up the handset
479 +** When you hear the dial tone, enter the building's paging extension
480 +** When you hear the paging tone, speak the message into the handset
481 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
452 452  )))
453 453  
454 454  
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465 465  (((
466 466  (% class="col-xs-12 col-sm-8" %)
467 467  (((
468 -= Extra =
498 += Restart the Phone =
469 469  
470 -* E:
471 -* E
500 +* Disconnect the phone cord from the back.
501 +* Wait a minute and then reconnect it to the same port.
502 +* The phone will become functional after two minutes.
472 472  )))
473 473  
474 474  
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475 475  
476 476  (% class="col-xs-12 col-sm-4" %)
477 477  (((
478 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
509 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
479 479  )))
480 480  )))
512 +
513 +~)~)~)
GS-backs.png
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1 +XWiki.christine_sklareskietownschoolsorg
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