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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 40.5
edited by Christine Sklareski
on 2025/06/02 10:30
Change comment: There is no comment for this version
To version 52.7
edited by Christine Sklareski
on 2025/06/03 11:22
Change comment: There is no comment for this version

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Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -**
181 +
182 182  * **To pick up a call ringing at another phone in your group**
183 -**
183 +** Lift the handset and press the PICKUP button.
184 +
184 184  * **To send a ringing call to voicemail instead of answering**
185 185  ** Press **Reject** on the phone display to transfer the call to voicemail.
186 186  )))
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252 252  *** Select the transfer mode (Blind is the default): change it to **Attended**
253 253  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 254  
255 -* **To transfer a call directly to voicemail**
256 -** (((
257 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
256 +* **To transfer a call directly to voicemail:**
257 +** Press** Transfer **
258 +** Press** * **(star button)
259 +** **Enter the desired voicemail extension.**
260 +** Press** Blind Transfer **to go to directly to voicemail.
258 258  )))
259 -)))
260 260  
261 261  
262 262  
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269 269  )))
270 270  
271 271  
274 +
275 +
272 272  ----
273 273  
274 274  (% class="row" %)
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303 303  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 304  * Initiate a call from the history by tapping the green call or video buttons.
305 305  
306 -
307 307  == Missed Calls ==
308 308  
309 309  * When there is a missed call, the display will show a missed call dialog on the idle screen.
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350 350  
351 351  (% class="col-xs-12 col-sm-4" %)
352 352  (((
353 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
354 -[[image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
356 +[[Figure . >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
357 +
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364 +
365 +
366 +
367 +
368 +[[Figure .>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
355 355  )))
356 356  )))
357 357  
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366 366  * No voicemails will be stored locally on the phones.
367 367  * All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
368 368  * The .wav files will need to be downloaded to the computer and played in Apple Music.
369 -* Voicemails can also be accessed through the Wave phone app, if using.
383 +* Your Grandstream phone will flash red when there is an unheard voicemail. Once the voicemail has been downloaded from the email, the desk phone will no longer flash red.
370 370  )))
371 371  
372 372  
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421 421  (((
422 422  = Answering Doorbells =
423 423  
424 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
438 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
425 425  
426 426  
427 427  * Press **Open **to open the door for visitors.
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465 465  (((
466 466  (% class="col-xs-12 col-sm-8" %)
467 467  (((
468 -= Extra =
482 += Restart the Phone =
469 469  
470 -* E:
471 -* E
484 +* Disconnect the phone cord from the back.
485 +* Wait a minute and then reconnect it to the same port.
486 +* The phone will become functional after two minutes.
472 472  )))
473 473  
474 474  
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475 475  
476 476  (% class="col-xs-12 col-sm-4" %)
477 477  (((
478 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
493 +[[Figure . >>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
479 479  )))
480 480  )))
496 +
497 +~)~)~)
GS-backs.png
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1 +XWiki.christine_sklareskietownschoolsorg
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