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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 4.3
edited by Christine Sklareski
on 2025/05/16 15:27
Change comment: There is no comment for this version
To version 2.4
edited by Christine Sklareski
on 2025/05/16 14:16
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -5,10 +5,8 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
9 +Description area
12 12  )))
13 13  
14 14  
... ... @@ -30,47 +30,11 @@
30 30  = Placing Calls =
31 31  
32 32  
33 -== Placing Ringing Calls ==
34 -
35 -* **Place a ringing call to an internal extension:**
36 -** Handset:
37 -*** Pick up the handset
38 -*** Use the keypad to enter the extension
39 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 -*** To disconnect the call, return the handset to the handset cradle.
41 -** Speakerphone:
42 -*** Press the Dial/Send button or the Speaker button
43 -*** Use the keypad to enter the extension
44 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 -
47 -
48 -* **To place a call to an outside phone number**
49 -** Handset:
50 -*** Pick up the handset
51 -*** Use the keypad to press 9 (to access the outside line)
52 -*** Use the keypad to enter the external phone number
53 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
54 -*** To disconnect the call, return the handset to the handset cradle.
55 -** Speakerphone:
56 -*** Press the Dial/Send button or the Speaker button
57 -*** Use the keypad to press 9 (to access the outside line)
58 -*** Use the keypad to enter the external phone number
59 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
60 -
61 -
62 -== Placing Emergency Calls ==
63 -
64 -* **To place an emergency 911 call**
65 -* **To place an internal emergency call to alert the office of issue**
66 -
67 -
68 -== Placing Conference Calls ==
69 -
70 -* (((
71 -**To place a conference call**
31 +* To place a ringing call to another internal extension
32 +* To place a call to an outside phone number
33 +* To place an emergency 911 call
34 +* To place a conference call
72 72  )))
73 -)))
74 74  
75 75  
76 76  
... ... @@ -91,11 +91,7 @@
91 91  = Answering Calls =
92 92  
93 93  
94 -* Call ID will show who is calling
95 -* To answer a ringing call
96 -* To answer a second simultaneous call
97 -* To pick up a call ringing at another phone in your group
98 -* To send a ringing call to voicemail instead of answering
56 +Content 2
99 99  )))
100 100  
101 101  
... ... @@ -106,30 +106,7 @@
106 106  )))
107 107  )))
108 108  
109 -----
110 110  
111 -(% class="row" %)
112 -(((
113 -(% class="col-xs-12 col-sm-8" %)
114 -(((
115 -= Directory, Speed Dials, Favorites, and Button Boxes =
116 -
117 -
118 -* Directory
119 -* Speed Dials
120 -* Favorites
121 -* Button boxes
122 -)))
123 -
124 -
125 -
126 -(% class="col-xs-12 col-sm-4" %)
127 -(((
128 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
129 -)))
130 -)))
131 -
132 -
133 133  ----
134 134  
135 135  (% class="row" %)
... ... @@ -139,14 +139,8 @@
139 139  = Call Handling =
140 140  
141 141  
142 -* To transfer a call 
143 -** Blind transfer
144 -** Announced transfer
145 -* To transfer a call to voicemail
146 -** (((
147 -Press Transfer and then press * and then enter the extension to go to directly to VM
77 +Content 3
148 148  )))
149 -)))
150 150  
151 151  
152 152  
... ... @@ -157,28 +157,7 @@
157 157  )))
158 158  
159 159  
160 -----
161 161  
162 -(% class="row" %)
163 -(((
164 -(% class="col-xs-12 col-sm-8" %)
165 -(((
166 -= Pick up groups / Hunt groups / Monitored Extensions =
167 -
168 -
169 -* Pick up groups
170 -* Hunt groups
171 -* Monitored extensions
172 -)))
173 -
174 -
175 -
176 -(% class="col-xs-12 col-sm-4" %)
177 -(((
178 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
179 -)))
180 -)))
181 -
182 182  ----
183 183  
184 184  (% class="row" %)
... ... @@ -185,12 +185,10 @@
185 185  (((
186 186  (% class="col-xs-12 col-sm-8" %)
187 187  (((
188 -= Call History =
96 += Voicemail and Auto Attendant =
189 189  
190 190  
191 -* Find your call history
192 -* Manage call history
193 -* Place calls from call history
99 +Content 3
194 194  )))
195 195  
196 196  
... ... @@ -201,26 +201,7 @@
201 201  )))
202 202  )))
203 203  
204 -----
205 205  
206 -(% class="row" %)
207 -(((
208 -(% class="col-xs-12 col-sm-8" %)
209 -(((
210 -= Availability States =
211 -
212 -
213 -* Change availability state when OOO or In Meeting
214 -)))
215 -
216 -
217 -
218 -(% class="col-xs-12 col-sm-4" %)
219 -(((
220 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
221 -)))
222 -)))
223 -
224 224  ----
225 225  
226 226  (% class="row" %)
... ... @@ -227,14 +227,10 @@
227 227  (((
228 228  (% class="col-xs-12 col-sm-8" %)
229 229  (((
230 -= Voicemail =
117 += Doorbells =
231 231  
232 232  
233 -* To access your voicemail box
234 -* To access your voicemail from another extension within the district
235 -* To access your voicemail from off site
236 -* Voicemail indicator
237 -* Voicemail to email
120 +Content 3
238 238  )))
239 239  
240 240  
... ... @@ -246,6 +246,7 @@
246 246  )))
247 247  
248 248  
132 +
249 249  ----
250 250  
251 251  (% class="row" %)
... ... @@ -255,11 +255,7 @@
255 255  = Phone Settings =
256 256  
257 257  
258 -* Disable tap sounds
259 -* Adjust volume:
260 -** Ringer volume
261 -** Call volume
262 -** Mute calls
142 +Content 3
263 263  )))
264 264  
265 265  
... ... @@ -271,7 +271,6 @@
271 271  )))
272 272  
273 273  
274 -
275 275  ----
276 276  
277 277  (% class="row" %)
... ... @@ -278,7 +278,7 @@
278 278  (((
279 279  (% class="col-xs-12 col-sm-8" %)
280 280  (((
281 -= Doorbells =
160 += Section 3 =
282 282  
283 283  
284 284  Content 3
... ... @@ -292,26 +292,4 @@
292 292  )))
293 293  )))
294 294  
295 -
296 -----
297 -
298 -(% class="row" %)
299 -(((
300 -(% class="col-xs-12 col-sm-8" %)
301 -(((
302 -= All Call and Paging/Intercom =
303 -
304 -
305 -* Page within school
306 -* Page between buildings
307 -)))
308 -
309 -
310 -
311 -(% class="col-xs-12 col-sm-4" %)
312 -(((
313 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
314 -)))
315 -)))
316 -
317 317