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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 4.2
edited by Christine Sklareski
on 2025/05/16 15:17
Change comment: There is no comment for this version
To version 17.3
edited by Christine Sklareski
on 2025/05/21 10:53
Change comment: There is no comment for this version

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27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= Placing Calls =
30 += **Place Calls** =
31 31  
32 32  
33 -* Place a call using:
34 -** Handset
35 -** Speakerphone
36 -* To place a ringing call to another internal extension
37 -* To place a call to an outside phone number
38 -* To place an emergency 911 call
39 -* To place an internal emergency call to alert the office of issue
40 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== Place Ringing Calls ==
42 +
43 +* **Place a ringing call to an internal extension:**
44 +** Initiate a call
45 +** Use the keypad to enter the extension
46 +** Press Audio call or Video call.
47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 +** To disconnect the call, return the handset to the cradle.
50 +\\(% style="display:none" %)
51 +* **To place a call to an outside phone number**:
52 +** Initiate a call
53 +** Use the keypad to press 9 (to access the outside line)
54 +** Use the keypad to enter the external phone number
55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 +** To disconnect the call, return the handset to the cradle.
57 +
58 +== Place Emergency Calls ==
59 +
60 +* **To place an emergency 911 call:**
61 +** Pick up the handset or engage the speakerphone
62 +** Dial 911 or 9911 on the keypad.
63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 +
66 +* **To place an internal emergency call to alert the office of an issue:**
67 +** Pick up the handset or engage the speakerphone
68 +** Dial your building's internal emergency extension on the keypad.
69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 +
72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 +
41 41  )))
42 42  
43 43  
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44 44  
45 45  (% class="col-xs-12 col-sm-4" %)
46 46  (((
47 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
48 48  )))
49 49  )))
50 50  
84 +----
51 51  
86 +(% class="row" %)
87 +(((
88 +(% class="col-xs-12 col-sm-8" %)
89 +(((
90 +== Place Conference Calls ==
52 52  
92 +* (((
93 +**To initiate a conference call:**
94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 +
96 +* Bring up the dial screen
97 +* Enter the first extension number then press on it on the left panel of the screen
98 +* The extension will be added to the dialing field and users can dial another number
99 +* When all extensions have been entered, press "Audio Call" or "Video Call"
100 +
101 +
102 +**To initiate a conference call while on a phone call:**
103 +
104 +* When** **the phone is on the call screen, tap on the "Conference" button
105 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 +* Tap the "Invite" button to add members to the conference.
107 +* A dial tone will be heard to start dialing a new number.
108 +)))
109 +
110 +
111 +)))
112 +
113 +
114 +
115 +(% class="col-xs-12 col-sm-4" %)
116 +(((
117 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
118 +
119 +
120 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
121 +)))
122 +)))
123 +
124 +
53 53  ----
54 54  
55 55  (% class="row" %)
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58 58  (((
59 59  = Answering Calls =
60 60  
133 +Caller ID will show who is calling.
61 61  
62 -* Call ID will show who is calling
63 -* To answer a ringing call
135 +* To answer a single incoming call:
136 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
137 +**
64 64  * To answer a second simultaneous call
65 65  * To pick up a call ringing at another phone in your group
66 66  * To send a ringing call to voicemail instead of answering
... ... @@ -70,7 +70,9 @@
70 70  
71 71  (% class="col-xs-12 col-sm-4" %)
72 72  (((
73 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
147 +[[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
148 +
149 +[[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
74 74  )))
75 75  )))
76 76  
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195 195  (((
196 196  (% class="col-xs-12 col-sm-8" %)
197 197  (((
198 -= Voicemail =
274 += Checking Voicemail =
199 199  
200 200  
201 201  * To access your voicemail box
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246 246  (((
247 247  (% class="col-xs-12 col-sm-8" %)
248 248  (((
249 -= Doorbells =
325 += Answering Doorbells =
250 250  
251 251  
252 252  Content 3
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