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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 4.2
edited by Christine Sklareski
on 2025/05/16 15:17
Change comment: There is no comment for this version
To version 11.3
edited by Christine Sklareski
on 2025/05/16 15:55
Change comment: There is no comment for this version

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27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= Placing Calls =
30 += **Place Calls** =
31 31  
32 32  
33 -* Place a call using:
34 -** Handset
35 -** Speakerphone
36 -* To place a ringing call to another internal extension
37 -* To place a call to an outside phone number
38 -* To place an emergency 911 call
39 -* To place an internal emergency call to alert the office of issue
40 -* To place a conference call
33 +== Three ways to initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +
39 +
40 +== Place Ringing Calls ==
41 +
42 +* **Place a ringing call to an internal extension:**
43 +** **Handset**:
44 +*** Pick up the handset
45 +*** Use the keypad to enter the extension
46 +*** Press Audio call or Video call.
47 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 +*** To disconnect the call, return the handset to the cradle.
50 +** **Speakerphone:**
51 +*** Press the Dial/Send button or the Speaker button
52 +*** Use the keypad to enter the extension
53 +*** Press Audio call or Video call.
54 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
55 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
56 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
57 +
58 +* **To place a call to an outside phone number**
59 +** **Handset**:
60 +*** Pick up the handset
61 +*** Use the keypad to press 9 (to access the outside line)
62 +*** Use the keypad to enter the external phone number
63 +*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
64 +*** To disconnect the call, return the handset to the cradle.
65 +** **Speakerphone:**
66 +*** Press the Dial/Send button or the Speaker button
67 +*** Use the keypad to press 9 (to access the outside line)
68 +*** Use the keypad to enter the external phone number
69 +*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 +*** To disconnect the call, press the Speaker button.
71 +
72 +
73 +== Place Emergency Calls ==
74 +
75 +* **To place an emergency 911 call:**
76 +** Pick up the handset or engage the speakerphone
77 +** Dial 911 or 9911 on the keypad.
78 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
79 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
80 +
81 +* **To place an internal emergency call to alert the office of an issue:**
82 +** Pick up the handset or engage the speakerphone
83 +** Dial your building's internal emergency extension on the keypad.
84 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
85 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
86 +
87 +== Place Conference Calls ==
88 +
89 +* (((
90 +**To place a conference call**
41 41  )))
92 +)))
42 42  
43 43  
44 44  
45 45  (% class="col-xs-12 col-sm-4" %)
46 46  (((
47 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
98 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
48 48  )))
49 49  )))
50 50  
GS3350-CallScreen.png
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