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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 39.2
edited by Christine Sklareski
on 2025/06/02 10:18
Change comment: There is no comment for this version
To version 35.6
edited by Christine Sklareski
on 2025/05/28 15:13
Change comment: There is no comment for this version

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13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -**Things to note:**
16 +Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
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75 75  ** Initiate a call
76 76  ** Dial **9** (to access the outside line)
77 77  ** Dial the external phone number
78 -** Press Audio call or wait for the call to connect automatically.
78 +** Press Audio call.
79 79  
80 80  == Place Emergency Calls ==
81 81  
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82 82  * **To place an emergency 911 call:**
83 83  ** Initiate a call.
84 84  ** Dial 911 or 9911.
85 -** Press Audio call or wait for the call to connect automatically.
85 +** Press Audio call.
86 86  
87 87  * **To place an internal emergency call to alert the office of an issue:**
88 88  ** Initiate a call.
89 89  ** Dial your building's internal emergency extension.
90 -** Press Audio call or wait for the call to connect automatically.
90 +** Press Audio call.
91 91  
92 92  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
93 93  
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173 173  Caller ID will show who is calling.
174 174  
175 175  * **To answer a single incoming call**:
176 -** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
176 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
177 177  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
178 178  
179 179  * **To answer an incoming call during an active call:**
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303 303  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 304  * Initiate a call from the history by tapping the green call or video buttons.
305 305  
306 +== ==
306 306  
308 +== ==
307 307  
310 +== ==
308 308  
309 309  == Missed Calls ==
310 310  
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339 339  * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
340 340  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
341 341  ** Tap the DND icon to turn it on and off.
342 -** Calls can still be made out when the phone is in DND.
343 343  
344 344  * **Pressing the mute button on the right side of phone pad:**
345 345  ** During a call: will mute the microphone.
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366 366  = Voicemail =
367 367  
368 368  * No voicemails will be stored locally on the phones.
369 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
371 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension and will come from "EASD Phone System".
370 370  * The .wav files will need to be downloaded to the computer and played in Apple Music.
371 371  * Voicemails can also be accessed through the Wave phone app, if using.
372 372  )))
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409 409  
410 410  (% class="col-xs-12 col-sm-4" %)
411 411  (((
412 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
414 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
413 413  )))
414 414  )))
415 415  
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423 423  (((
424 424  = Answering Doorbells =
425 425  
426 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
428 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
427 427  
428 428  
429 429  * Press **Open **to open the door for visitors.
GS-Settings.png
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