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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 37.6
edited by Christine Sklareski
on 2025/05/29 15:24
Change comment: There is no comment for this version
To version 33.5
edited by Christine Sklareski
on 2025/05/28 14:21
Change comment: There is no comment for this version

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13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -**Things to note:**
16 +Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
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75 75  ** Initiate a call
76 76  ** Dial **9** (to access the outside line)
77 77  ** Dial the external phone number
78 -** Press Audio call or wait for the call to connect automatically.
78 +** Press Audio call.
79 79  
80 80  == Place Emergency Calls ==
81 81  
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82 82  * **To place an emergency 911 call:**
83 83  ** Initiate a call.
84 84  ** Dial 911 or 9911.
85 -** Press Audio call or wait for the call to connect automatically.
85 +** Press Audio call.
86 86  
87 87  * **To place an internal emergency call to alert the office of an issue:**
88 88  ** Initiate a call.
89 89  ** Dial your building's internal emergency extension.
90 -** Press Audio call or wait for the call to connect automatically.
90 +** Press Audio call.
91 91  
92 92  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
93 93  
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182 182  * **To pick up a call ringing at another phone in your group**
183 183  **
184 184  * **To send a ringing call to voicemail instead of answering**
185 -** Press **Reject** on the phone display to transfer the call to voicemail.
185 +**
186 186  )))
187 187  
188 188  
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302 302  
303 303  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 304  * Initiate a call from the history by tapping the green call or video buttons.
305 -
306 -== ==
307 -
308 -== ==
309 -
310 -== ==
311 -
312 -== Missed Calls ==
313 -
314 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
315 -* Tap the green phone icon to return the call.
316 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
317 317  )))
318 318  
319 319  
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321 321  (% class="col-xs-12 col-sm-4" %)
322 322  (((
323 323  [[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 -
325 -
326 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
327 -
328 -
329 -
330 330  )))
331 331  )))
332 332  
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342 342  * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
343 343  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
344 344  ** Tap the DND icon to turn it on and off.
345 -** Calls can still be made out when the phone is in DND.
346 346  
347 347  * **Pressing the mute button on the right side of phone pad:**
348 348  ** During a call: will mute the microphone.
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355 355  
356 356  (% class="col-xs-12 col-sm-4" %)
357 357  (((
358 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
359 -[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
339 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
360 360  )))
361 361  )))
362 362  
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368 368  (((
369 369  = Voicemail =
370 370  
371 -* No voicemails will be stored locally on the phones.
372 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
373 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
351 +* All voicemails will be sent to the email address of the user tied to the extension.
352 +* The voicemail will be then deleted off the phone.
353 +* Voicemails will be sent to email as a .wav file which will download to the computer and open in Apple Music.
374 374  * Voicemails can also be accessed through the Wave phone app, if using.
375 375  )))
376 376  
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378 378  
379 379  (% class="col-xs-12 col-sm-4" %)
380 380  (((
381 -[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
361 +[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
382 382  )))
383 383  )))
384 384  
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412 412  
413 413  (% class="col-xs-12 col-sm-4" %)
414 414  (((
415 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
395 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
416 416  )))
417 417  )))
418 418  
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426 426  (((
427 427  = Answering Doorbells =
428 428  
429 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
409 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
430 430  
431 431  
432 432  * Press **Open **to open the door for visitors.
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