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Last modified by Christine Sklareski on 2025/08/13 16:06
From version 37.4
edited by Christine Sklareski
on 2025/05/28 15:49
Change comment: There is no comment for this version
To version 74.2
edited by Christine Sklareski
on 2025/06/26 14:50
Change comment: There is no comment for this version

Summary

Details

Page properties
Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -Things to note:
16 +**Things to note:**
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
... ... @@ -56,26 +56,26 @@
56 56  
57 57  == Multiple ways to Initiate a call: ==
58 58  
59 -1. Pick up the handset
60 -1. Press the Speaker button on the phone
61 -1. Press the Call button on the touchscreen
62 -1. Press a name in the Speed dial menu on the touchscreen or the button box
59 +1. Pick up the handset.
60 +1. Press the Speaker button on the phone.
61 +1. Press the Call button on the touchscreen.
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box.
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call
69 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
70 70  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
71 71  
72 72  (% style="display:none" %)
73 73  
74 74  * **To place a call to an outside phone number**:
75 -** Initiate a call
76 -** Dial **9** (to access the outside line)
77 -** Dial the external phone number
78 -** Press Audio call.
75 +** Initiate a call.
76 +** Dial **9** (to access the outside line).
77 +** Dial the external phone number.
78 +** Press Audio call or wait for the call to connect automatically.
79 79  
80 80  == Place Emergency Calls ==
81 81  
... ... @@ -82,12 +82,12 @@
82 82  * **To place an emergency 911 call:**
83 83  ** Initiate a call.
84 84  ** Dial 911 or 9911.
85 -** Press Audio call.
85 +** Press Audio call or wait for the call to connect automatically.
86 86  
87 87  * **To place an internal emergency call to alert the office of an issue:**
88 88  ** Initiate a call.
89 89  ** Dial your building's internal emergency extension.
90 -** Press Audio call.
90 +** Press Audio call or wait for the call to connect automatically.
91 91  
92 92  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
93 93  
... ... @@ -97,7 +97,7 @@
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
... ... @@ -111,13 +111,14 @@
111 111  
112 112  
113 113  (((
114 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
115 -** Enter the first extension number then press on it on the left panel of the screen
116 -** The extension will be added to the dialing field and users can dial another number
117 -** When all extensions have been entered, press "Audio Call" or "Video Call"
114 +* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
115 +** Bring up the dial screen.
116 +** Enter the first extension number, then press on it on the left panel of the screen.
117 +** The extension will be added to the dialing field and users can dial another number.
118 +** When all extensions have been entered, press "Audio Call" or "Video Call".
118 118  
119 119  * **To initiate a conference call while on a phone call:**
120 -** When the phone is on the call screen, tap on the "Conference" button
121 +** When the phone is on the call screen, tap on the "Conference" button.
121 121  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
122 122  ** After the call is established, the conference screen is brought up.
123 123  ** Tap the "Invite" button to add more members to the conference.
... ... @@ -124,7 +124,7 @@
124 124  
125 125  * **To initiate a conference call from the conference soft key:**
126 126  ** Bring up the dial screen.
127 -** Enter the first extension number then press on it on the left panel of the screen.
128 +** Enter the first extension number, then press on it on the left panel of the screen.
128 128  ** The extension will be added to the dialing field.
129 129  ** Enter other extensions until all are entered.
130 130  ** Press "Audio Call" or "Video Call" to begin the conference call.
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 158  
159 159  
160 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 161  )))
162 162  )))
163 163  
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173 173  Caller ID will show who is calling.
174 174  
175 175  * **To answer a single incoming call**:
176 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
177 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
177 +** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
178 178  
179 179  * **To answer an incoming call during an active call:**
180 180  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
181 -**
182 -* **To pick up a call ringing at another phone in your group**
183 -**
184 -* **To send a ringing call to voicemail instead of answering**
182 +
183 +* **To pick up a call ringing at another phone in your group:**
184 +** Lift the handset and press the PICKUP button.
185 +
186 +* **To send a ringing call to voicemail instead of answering:**
185 185  ** Press **Reject** on the phone display to transfer the call to voicemail.
186 186  )))
187 187  
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189 189  
190 190  (% class="col-xs-12 col-sm-4" %)
191 191  (((
192 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
193 193  
194 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 195  )))
196 196  )))
197 197  
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205 205  
206 206  
207 207  * **Finding EASD extensions in the directory**:
208 -** Tap the **User** icon on the right side of the home screen
209 -** In the left menu, tap **LDAP**
210 +** Tap the **User** icon on the right side of the home screen.
211 +** In the left menu, tap **LDAP.**
210 210  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
211 211  ** Tap the **green** **phone** icon to place a call.
212 212  
213 213  * **Frequently called contact list**:
214 -** Tap the **User** icon on the right side of the home screen
215 -** In the left menu, tap **LDAP**
216 +** Tap the **User** icon on the right side of the home screen.
217 +** In the left menu, tap **LDAP.**
216 216  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
217 217  ** Tap the **Download** button to save the extension to the contact list.
218 218  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
219 -
220 -* **Button boxes**
221 221  )))
222 222  
223 223  
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224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
227 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
228 228  )))
229 229  )))
230 230  
... ... @@ -242,33 +242,37 @@
242 242  ** **Blind transfer:**
243 243  *** While on a call, tap the **Transfer** button.
244 244  *** Select **Transfer** to bring up the transfer screen.
245 -*** Select the transfer mode "**Blind**" (blind is the default)
246 -*** Enter the extension.
245 +*** Select the transfer mode "**Blind**" (blind is the default).
246 +*** Use the keypad to enter the extension or tap Keyboard on the onscreen display to search for a name.
247 +**** When using the keyboard, tap the magnifying glass to begin the search and then tap on the correct person.
247 247  *** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 -** **Attended transfer**
250 +** **Attended transfer:**
250 250  *** While on a call, tap the **Transfer** button.
251 251  *** Select **Transfer** to bring up the transfer screen.
252 -*** Select the transfer mode (Blind is the default): change it to **Attended**
253 +*** Select the transfer mode (blind is the default) and change it to **Attended.**
253 253  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 254  
255 -* **To transfer a call directly to voicemail**
256 -** (((
257 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
256 +* **To transfer a call directly to voicemail:**
257 +** Press** Transfer. **
258 +** Press** * **(star button).
259 +** **Enter the desired voicemail extension.**
260 +** Press** Blind Transfer **to go to directly to voicemail.
258 258  )))
259 -)))
260 260  
261 261  
262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
267 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
266 266  
267 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
268 268  )))
269 269  )))
270 270  
271 271  
274 +
275 +
272 272  ----
273 273  
274 274  (% class="row" %)
... ... @@ -275,12 +275,17 @@
275 275  (((
276 276  (% class="col-xs-12 col-sm-8" %)
277 277  (((
278 -= Pick up groups / Hunt groups / Monitored Extensions =
282 += Call History =
279 279  
280 280  
281 -* Pick up groups
282 -* Hunt groups
283 -* Monitored extensions
285 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
286 +* Initiate a call from the history by tapping the green call or video buttons.
287 +
288 +== Missed Calls ==
289 +
290 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
291 +* Tap the green phone icon to return the call.
292 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
284 284  )))
285 285  
286 286  
... ... @@ -287,45 +287,26 @@
287 287  
288 288  (% class="col-xs-12 col-sm-4" %)
289 289  (((
290 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
291 -)))
292 -)))
299 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
293 293  
294 -----
295 295  
296 -(% class="row" %)
297 -(((
298 -(% class="col-xs-12 col-sm-8" %)
299 -(((
300 -= Call History =
302 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
301 301  
302 302  
303 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 -* Initiate a call from the history by tapping the green call or video buttons.
305 305  
306 -== ==
307 307  
308 -== ==
309 309  
310 -== ==
311 311  
312 -== Missed Calls ==
313 313  
314 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
315 -* Tap the green phone icon to return the call.
316 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
317 -)))
318 318  
319 319  
320 320  
321 -(% class="col-xs-12 col-sm-4" %)
322 -(((
323 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 324  
325 325  
326 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
327 327  
328 328  
317 +
318 +
329 329  
330 330  )))
331 331  )))
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339 339  = Availability State: Do Not Disturb =
340 340  
341 341  
342 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
332 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
343 343  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
344 344  ** Tap the DND icon to turn it on and off.
345 345  ** Calls can still be made out when the phone is in DND.
... ... @@ -346,7 +346,7 @@
346 346  
347 347  * **Pressing the mute button on the right side of phone pad:**
348 348  ** During a call: will mute the microphone.
349 -** Off a call: will engage do not disturb for the phone.
339 +** Off a call: will engage **do not disturb** for the phone.
350 350  
351 351  
352 352  )))
... ... @@ -355,8 +355,18 @@
355 355  
356 356  (% class="col-xs-12 col-sm-4" %)
357 357  (((
358 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
359 -[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
348 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
349 +
350 +
351 +
352 +
353 +
354 +
355 +
356 +
357 +
358 +
359 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
360 360  )))
361 361  )))
362 362  
... ... @@ -368,10 +368,14 @@
368 368  (((
369 369  = Voicemail =
370 370  
371 -* No voicemails will be stored locally on the phones.
372 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
373 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
374 -* Voicemails can also be accessed through the Wave phone app, if using.
371 +* Voicemails can be accessed
372 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
373 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
374 +** **District email**: 
375 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
376 +**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
377 +**** **Safari** web browser: voicemail .wav files play within the browser.
378 +**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
375 375  )))
376 376  
377 377  
... ... @@ -378,7 +378,7 @@
378 378  
379 379  (% class="col-xs-12 col-sm-4" %)
380 380  (((
381 -[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
385 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
382 382  )))
383 383  )))
384 384  
... ... @@ -399,11 +399,11 @@
399 399  ** Disable touch sounds and tones in **Other Settings.**
400 400  
401 401  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
402 -** Tap the Home button
403 -** Swipe left to the second page and tap **Settings**
404 -** Swipe up and tap on **Sound**
405 -** Tap **Other Sounds**
406 -** Disable Touch sounds and Touch tone
406 +** Tap the Home button.
407 +** Swipe left to the second page and tap **Settings.**
408 +** Swipe up and tap on **Sound.**
409 +** Tap **Other Sounds.**
410 +** Disable Touch sounds and Touch tone.
407 407  
408 408  * **Adjust the Display:**
409 409  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -412,7 +412,7 @@
412 412  
413 413  (% class="col-xs-12 col-sm-4" %)
414 414  (((
415 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
419 +[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
416 416  )))
417 417  )))
418 418  
... ... @@ -426,12 +426,12 @@
426 426  (((
427 427  = Answering Doorbells =
428 428  
429 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
433 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
430 430  
431 431  
432 432  * Press **Open **to open the door for visitors.
433 433  * Press **Answer** to answer the call and speak to the visitor.
434 -* Press **Reject** to deny access through the door.
438 +* Press **Reject** to hang up the call.
435 435  )))
436 436  
437 437  
... ... @@ -438,7 +438,7 @@
438 438  
439 439  (% class="col-xs-12 col-sm-4" %)
440 440  (((
441 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
445 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
442 442  )))
443 443  )))
444 444  
... ... @@ -449,11 +449,15 @@
449 449  (((
450 450  (% class="col-xs-12 col-sm-8" %)
451 451  (((
452 -= All Call and Paging/Intercom =
456 += Paging =
453 453  
454 454  
455 -* Page within school
456 -* Page between buildings
459 +* **To all-call page within school:**
460 +** Pick up the handset.
461 +** When the dial tone is heard, enter the building's all-call paging extension.
462 +** When you hear the all-call paging tone, say the message into the handset.
463 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
464 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
457 457  )))
458 458  
459 459  
... ... @@ -460,7 +460,7 @@
460 460  
461 461  (% class="col-xs-12 col-sm-4" %)
462 462  (((
463 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
471 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
464 464  )))
465 465  )))
466 466  
... ... @@ -470,10 +470,12 @@
470 470  (((
471 471  (% class="col-xs-12 col-sm-8" %)
472 472  (((
473 -= Extra =
481 += Restart the Phone =
474 474  
475 -* E:
476 -* E
483 +
484 +* Disconnect the phone cord from the back.
485 +* Wait a minute and then reconnect it to the same port.
486 +* The phone will become functional after two minutes.
477 477  )))
478 478  
479 479  
... ... @@ -480,6 +480,8 @@
480 480  
481 481  (% class="col-xs-12 col-sm-4" %)
482 482  (((
483 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
493 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
484 484  )))
485 485  )))
496 +
497 +~)~)~)
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