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Last modified by Christine Sklareski on 2025/08/13 16:06
From version 36.4
edited by Christine Sklareski
on 2025/05/28 15:24
Change comment: There is no comment for this version
To version 73.2
edited by Christine Sklareski
on 2025/06/16 15:27
Change comment: There is no comment for this version

Summary

Details

Page properties
Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -Things to note:
16 +**Things to note:**
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
... ... @@ -42,9 +42,6 @@
42 42  {{toc/}}
43 43  {{/box}}
44 44  )))
45 -
46 -[[image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-label="Page 1 of the Grandstream home screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="255" width="450"]]
47 -[[image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-label="Page 2 of the Grandstream home screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="246" width="450"]]
48 48  )))
49 49  
50 50  ----
... ... @@ -59,26 +59,26 @@
59 59  
60 60  == Multiple ways to Initiate a call: ==
61 61  
62 -1. Pick up the handset
63 -1. Press the Speaker button on the phone
64 -1. Press the Call button on the touchscreen
65 -1. Press a name in the Speed dial menu on the touchscreen or the button box
59 +1. Pick up the handset.
60 +1. Press the Speaker button on the phone.
61 +1. Press the Call button on the touchscreen.
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box.
66 66  1. Find a name in Contacts
67 67  
68 68  == Place Calls ==
69 69  
70 70  * **Place a ringing call to an internal extension:**
71 -** Initiate a call
72 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
73 73  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
74 74  
75 75  (% style="display:none" %)
76 76  
77 77  * **To place a call to an outside phone number**:
78 -** Initiate a call
79 -** Dial **9** (to access the outside line)
80 -** Dial the external phone number
81 -** Press Audio call.
75 +** Initiate a call.
76 +** Dial **9** (to access the outside line).
77 +** Dial the external phone number.
78 +** Press Audio call or wait for the call to connect automatically.
82 82  
83 83  == Place Emergency Calls ==
84 84  
... ... @@ -85,12 +85,12 @@
85 85  * **To place an emergency 911 call:**
86 86  ** Initiate a call.
87 87  ** Dial 911 or 9911.
88 -** Press Audio call.
85 +** Press Audio call or wait for the call to connect automatically.
89 89  
90 90  * **To place an internal emergency call to alert the office of an issue:**
91 91  ** Initiate a call.
92 92  ** Dial your building's internal emergency extension.
93 -** Press Audio call.
90 +** Press Audio call or wait for the call to connect automatically.
94 94  
95 95  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
96 96  
... ... @@ -100,7 +100,7 @@
100 100  
101 101  (% class="col-xs-12 col-sm-4" %)
102 102  (((
103 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
104 104  )))
105 105  )))
106 106  
... ... @@ -114,13 +114,14 @@
114 114  
115 115  
116 116  (((
117 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
118 -** Enter the first extension number then press on it on the left panel of the screen
119 -** The extension will be added to the dialing field and users can dial another number
120 -** When all extensions have been entered, press "Audio Call" or "Video Call"
114 +* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
115 +** Bring up the dial screen.
116 +** Enter the first extension number, then press on it on the left panel of the screen.
117 +** The extension will be added to the dialing field and users can dial another number.
118 +** When all extensions have been entered, press "Audio Call" or "Video Call".
121 121  
122 122  * **To initiate a conference call while on a phone call:**
123 -** When the phone is on the call screen, tap on the "Conference" button
121 +** When the phone is on the call screen, tap on the "Conference" button.
124 124  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
125 125  ** After the call is established, the conference screen is brought up.
126 126  ** Tap the "Invite" button to add more members to the conference.
... ... @@ -127,7 +127,7 @@
127 127  
128 128  * **To initiate a conference call from the conference soft key:**
129 129  ** Bring up the dial screen.
130 -** Enter the first extension number then press on it on the left panel of the screen.
128 +** Enter the first extension number, then press on it on the left panel of the screen.
131 131  ** The extension will be added to the dialing field.
132 132  ** Enter other extensions until all are entered.
133 133  ** Press "Audio Call" or "Video Call" to begin the conference call.
... ... @@ -157,10 +157,10 @@
157 157  
158 158  (% class="col-xs-12 col-sm-4" %)
159 159  (((
160 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
158 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
161 161  
162 162  
163 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
161 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
164 164  )))
165 165  )))
166 166  
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176 176  Caller ID will show who is calling.
177 177  
178 178  * **To answer a single incoming call**:
179 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
180 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
177 +** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
181 181  
182 182  * **To answer an incoming call during an active call:**
183 183  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
184 -**
185 -* **To pick up a call ringing at another phone in your group**
186 -**
187 -* **To send a ringing call to voicemail instead of answering**
182 +
183 +* **To pick up a call ringing at another phone in your group:**
184 +** Lift the handset and press the PICKUP button.
185 +
186 +* **To send a ringing call to voicemail instead of answering:**
188 188  ** Press **Reject** on the phone display to transfer the call to voicemail.
189 189  )))
190 190  
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192 192  
193 193  (% class="col-xs-12 col-sm-4" %)
194 194  (((
195 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  
197 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
198 198  )))
199 199  )))
200 200  
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208 208  
209 209  
210 210  * **Finding EASD extensions in the directory**:
211 -** Tap the **User** icon on the right side of the home screen
212 -** In the left menu, tap **LDAP**
210 +** Tap the **User** icon on the right side of the home screen.
211 +** In the left menu, tap **LDAP.**
213 213  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
214 214  ** Tap the **green** **phone** icon to place a call.
215 215  
216 216  * **Frequently called contact list**:
217 -** Tap the **User** icon on the right side of the home screen
218 -** In the left menu, tap **LDAP**
216 +** Tap the **User** icon on the right side of the home screen.
217 +** In the left menu, tap **LDAP.**
219 219  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
220 220  ** Tap the **Download** button to save the extension to the contact list.
221 221  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
222 -
223 -* **Button boxes**
224 224  )))
225 225  
226 226  
... ... @@ -227,7 +227,7 @@
227 227  
228 228  (% class="col-xs-12 col-sm-4" %)
229 229  (((
230 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
227 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
231 231  )))
232 232  )))
233 233  
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245 245  ** **Blind transfer:**
246 246  *** While on a call, tap the **Transfer** button.
247 247  *** Select **Transfer** to bring up the transfer screen.
248 -*** Select the transfer mode "**Blind**" (blind is the default)
245 +*** Select the transfer mode "**Blind**" (blind is the default).
249 249  *** Enter the extension.
250 250  *** Tap on the **Transfer** softkey.
251 251  *** The call will transfer to the extension and the phone system will hang up the call.
252 -** **Attended transfer**
249 +** **Attended transfer:**
253 253  *** While on a call, tap the **Transfer** button.
254 254  *** Select **Transfer** to bring up the transfer screen.
255 -*** Select the transfer mode (Blind is the default): change it to **Attended**
252 +*** Select the transfer mode (blind is the default) and change it to **Attended.**
256 256  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
257 257  
258 -* **To transfer a call directly to voicemail**
259 -** (((
260 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
255 +* **To transfer a call directly to voicemail:**
256 +** Press** Transfer. **
257 +** Press** * **(star button).
258 +** **Enter the desired voicemail extension.**
259 +** Press** Blind Transfer **to go to directly to voicemail.
261 261  )))
262 -)))
263 263  
264 264  
265 265  
266 266  (% class="col-xs-12 col-sm-4" %)
267 267  (((
268 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
266 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
269 269  
270 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
268 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
271 271  )))
272 272  )))
273 273  
274 274  
273 +
274 +
275 275  ----
276 276  
277 277  (% class="row" %)
... ... @@ -278,12 +278,17 @@
278 278  (((
279 279  (% class="col-xs-12 col-sm-8" %)
280 280  (((
281 -= Pick up groups / Hunt groups / Monitored Extensions =
281 += Call History =
282 282  
283 283  
284 -* Pick up groups
285 -* Hunt groups
286 -* Monitored extensions
284 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
285 +* Initiate a call from the history by tapping the green call or video buttons.
286 +
287 +== Missed Calls ==
288 +
289 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
290 +* Tap the green phone icon to return the call.
291 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
287 287  )))
288 288  
289 289  
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290 290  
291 291  (% class="col-xs-12 col-sm-4" %)
292 292  (((
293 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
294 -)))
295 -)))
298 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
296 296  
297 -----
298 298  
299 -(% class="row" %)
300 -(((
301 -(% class="col-xs-12 col-sm-8" %)
302 -(((
303 -= Call History =
301 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
304 304  
305 305  
306 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
307 -* Initiate a call from the history by tapping the green call or video buttons.
308 308  
309 -== ==
310 310  
311 -== ==
312 312  
313 -== ==
314 314  
315 -== Missed Calls ==
316 316  
317 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
318 -* Tap the green phone icon to return the call.
319 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
320 -)))
321 321  
322 322  
323 323  
324 -(% class="col-xs-12 col-sm-4" %)
325 -(((
326 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
327 327  
328 328  
329 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
330 330  
331 331  
316 +
317 +
332 332  
333 333  )))
334 334  )))
... ... @@ -349,7 +349,7 @@
349 349  
350 350  * **Pressing the mute button on the right side of phone pad:**
351 351  ** During a call: will mute the microphone.
352 -** Off a call: will engage do not disturb for the phone.
338 +** Off a call: will engage **do not disturb** for the phone.
353 353  
354 354  
355 355  )))
... ... @@ -358,8 +358,18 @@
358 358  
359 359  (% class="col-xs-12 col-sm-4" %)
360 360  (((
361 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
362 -[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
347 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
348 +
349 +
350 +
351 +
352 +
353 +
354 +
355 +
356 +
357 +
358 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
363 363  )))
364 364  )))
365 365  
... ... @@ -371,10 +371,14 @@
371 371  (((
372 372  = Voicemail =
373 373  
374 -* No voicemails will be stored locally on the phones.
375 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
376 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
377 -* Voicemails can also be accessed through the Wave phone app, if using.
370 +* Voicemails can be accessed
371 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
372 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
373 +** **District email**: 
374 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
375 +**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
376 +**** **Safari** web browser: voicemail .wav files play within the browser.
377 +**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
378 378  )))
379 379  
380 380  
... ... @@ -381,7 +381,7 @@
381 381  
382 382  (% class="col-xs-12 col-sm-4" %)
383 383  (((
384 -[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
384 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
385 385  )))
386 386  )))
387 387  
... ... @@ -402,11 +402,11 @@
402 402  ** Disable touch sounds and tones in **Other Settings.**
403 403  
404 404  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
405 -** Tap the Home button
406 -** Swipe left to the second page and tap **Settings**
407 -** Swipe up and tap on **Sound**
408 -** Tap **Other Sounds**
409 -** Disable Touch sounds and Touch tone
405 +** Tap the Home button.
406 +** Swipe left to the second page and tap **Settings.**
407 +** Swipe up and tap on **Sound.**
408 +** Tap **Other Sounds.**
409 +** Disable Touch sounds and Touch tone.
410 410  
411 411  * **Adjust the Display:**
412 412  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -415,7 +415,7 @@
415 415  
416 416  (% class="col-xs-12 col-sm-4" %)
417 417  (((
418 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
418 +[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
419 419  )))
420 420  )))
421 421  
... ... @@ -429,12 +429,12 @@
429 429  (((
430 430  = Answering Doorbells =
431 431  
432 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
432 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
433 433  
434 434  
435 435  * Press **Open **to open the door for visitors.
436 436  * Press **Answer** to answer the call and speak to the visitor.
437 -* Press **Reject** to deny access through the door.
437 +* Press **Reject** to hang up the call.
438 438  )))
439 439  
440 440  
... ... @@ -441,7 +441,7 @@
441 441  
442 442  (% class="col-xs-12 col-sm-4" %)
443 443  (((
444 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
444 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
445 445  )))
446 446  )))
447 447  
... ... @@ -452,11 +452,15 @@
452 452  (((
453 453  (% class="col-xs-12 col-sm-8" %)
454 454  (((
455 -= All Call and Paging/Intercom =
455 += Paging =
456 456  
457 457  
458 -* Page within school
459 -* Page between buildings
458 +* **To all-call page within school:**
459 +** Pick up the handset.
460 +** When the dial tone is heard, enter the building's all-call paging extension.
461 +** When you hear the all-call paging tone, say the message into the handset.
462 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
463 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
460 460  )))
461 461  
462 462  
... ... @@ -463,7 +463,7 @@
463 463  
464 464  (% class="col-xs-12 col-sm-4" %)
465 465  (((
466 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
470 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
467 467  )))
468 468  )))
469 469  
... ... @@ -473,10 +473,12 @@
473 473  (((
474 474  (% class="col-xs-12 col-sm-8" %)
475 475  (((
476 -= Extra =
480 += Restart the Phone =
477 477  
478 -* E:
479 -* E
482 +
483 +* Disconnect the phone cord from the back.
484 +* Wait a minute and then reconnect it to the same port.
485 +* The phone will become functional after two minutes.
480 480  )))
481 481  
482 482  
... ... @@ -483,6 +483,8 @@
483 483  
484 484  (% class="col-xs-12 col-sm-4" %)
485 485  (((
486 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
492 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
487 487  )))
488 488  )))
495 +
496 +~)~)~)
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