Last modified by Christine Sklareski on 2025/07/17 09:56

From version 36.4
edited by Christine Sklareski
on 2025/05/28 15:24
Change comment: There is no comment for this version
To version 28.1
edited by Christine Sklareski
on 2025/05/22 15:36
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -18,9 +18,10 @@
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 +
21 21  **Home screen of the touch display:**
22 22  
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 25  
26 26  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
... ... @@ -42,9 +42,6 @@
42 42  {{toc/}}
43 43  {{/box}}
44 44  )))
45 -
46 -[[image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-label="Page 1 of the Grandstream home screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="255" width="450"]]
47 -[[image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-label="Page 2 of the Grandstream home screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="246" width="450"]]
48 48  )))
49 49  
50 50  ----
... ... @@ -76,7 +76,7 @@
76 76  
77 77  * **To place a call to an outside phone number**:
78 78  ** Initiate a call
79 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
80 80  ** Dial the external phone number
81 81  ** Press Audio call.
82 82  
... ... @@ -100,7 +100,7 @@
100 100  
101 101  (% class="col-xs-12 col-sm-4" %)
102 102  (((
103 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="230" width="397"]]
104 104  )))
105 105  )))
106 106  
... ... @@ -119,6 +119,7 @@
119 119  ** The extension will be added to the dialing field and users can dial another number
120 120  ** When all extensions have been entered, press "Audio Call" or "Video Call"
121 121  
120 +
122 122  * **To initiate a conference call while on a phone call:**
123 123  ** When the phone is on the call screen, tap on the "Conference" button
124 124  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
... ... @@ -125,6 +125,7 @@
125 125  ** After the call is established, the conference screen is brought up.
126 126  ** Tap the "Invite" button to add more members to the conference.
127 127  
127 +
128 128  * **To initiate a conference call from the conference soft key:**
129 129  ** Bring up the dial screen.
130 130  ** Enter the first extension number then press on it on the left panel of the screen.
... ... @@ -132,9 +132,9 @@
132 132  ** Enter other extensions until all are entered.
133 133  ** Press "Audio Call" or "Video Call" to begin the conference call.
134 134  
135 -(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
136 -**Conference Call Management:**
137 137  
136 +=== Conference Call Management: ===
137 +
138 138  * (((
139 139  **Attendee management**:
140 140  
... ... @@ -157,10 +157,10 @@
157 157  
158 158  (% class="col-xs-12 col-sm-4" %)
159 159  (((
160 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
160 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="397"]]
161 161  
162 162  
163 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
163 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
164 164  )))
165 165  )))
166 166  
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185 185  * **To pick up a call ringing at another phone in your group**
186 186  **
187 187  * **To send a ringing call to voicemail instead of answering**
188 -** Press **Reject** on the phone display to transfer the call to voicemail.
188 +**
189 189  )))
190 190  
191 191  
... ... @@ -192,9 +192,9 @@
192 192  
193 193  (% class="col-xs-12 col-sm-4" %)
194 194  (((
195 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
196 196  
197 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
197 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
198 198  )))
199 199  )))
200 200  
... ... @@ -227,7 +227,7 @@
227 227  
228 228  (% class="col-xs-12 col-sm-4" %)
229 229  (((
230 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
230 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="397"]]
231 231  )))
232 232  )))
233 233  
... ... @@ -265,9 +265,9 @@
265 265  
266 266  (% class="col-xs-12 col-sm-4" %)
267 267  (((
268 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
268 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
269 269  
270 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
270 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
271 271  )))
272 272  )))
273 273  
... ... @@ -305,18 +305,6 @@
305 305  
306 306  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
307 307  * Initiate a call from the history by tapping the green call or video buttons.
308 -
309 -== ==
310 -
311 -== ==
312 -
313 -== ==
314 -
315 -== Missed Calls ==
316 -
317 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
318 -* Tap the green phone icon to return the call.
319 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
320 320  )))
321 321  
322 322  
... ... @@ -323,13 +323,7 @@
323 323  
324 324  (% class="col-xs-12 col-sm-4" %)
325 325  (((
326 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
327 -
328 -
329 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
330 -
331 -
332 -
314 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
333 333  )))
334 334  )))
335 335  
... ... @@ -345,11 +345,10 @@
345 345  * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
346 346  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
347 347  ** Tap the DND icon to turn it on and off.
348 -** Calls can still be made out when the phone is in DND.
349 349  
350 350  * **Pressing the mute button on the right side of phone pad:**
351 -** During a call: will mute the microphone.
352 -** Off a call: will engage do not disturb for the phone.
332 +** During a call, will mute the microphone.
333 +** Off a call, will engage do not disturb for the phone.
353 353  
354 354  
355 355  )))
... ... @@ -358,8 +358,7 @@
358 358  
359 359  (% class="col-xs-12 col-sm-4" %)
360 360  (((
361 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
362 -[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
342 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="227" width="397"]]
363 363  )))
364 364  )))
365 365  
... ... @@ -371,9 +371,9 @@
371 371  (((
372 372  = Voicemail =
373 373  
374 -* No voicemails will be stored locally on the phones.
375 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
376 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
354 +* All voicemails will be sent to the email address of the user tied to the extension.
355 +* The voicemail will be then deleted off the phone.
356 +* Voicemails will be sent to email as a .wav file.
377 377  * Voicemails can also be accessed through the Wave phone app, if using.
378 378  )))
379 379  
... ... @@ -381,7 +381,7 @@
381 381  
382 382  (% class="col-xs-12 col-sm-4" %)
383 383  (((
384 -[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
364 +[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
385 385  )))
386 386  )))
387 387  
... ... @@ -415,7 +415,7 @@
415 415  
416 416  (% class="col-xs-12 col-sm-4" %)
417 417  (((
418 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
398 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
419 419  )))
420 420  )))
421 421  
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432 432  The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
433 433  
434 434  
435 -* Press **Open **to open the door for visitors.
436 -* Press **Answer** to answer the call and speak to the visitor.
415 +* Press **Open **to open the door
416 +* Press **Answer** to answer the call
437 437  * Press **Reject** to deny access through the door.
438 438  )))
439 439  
... ... @@ -441,7 +441,7 @@
441 441  
442 442  (% class="col-xs-12 col-sm-4" %)
443 443  (((
444 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
424 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="397"]]
445 445  )))
446 446  )))
447 447  
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