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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 36.3
edited by Christine Sklareski
on 2025/05/28 15:22
Change comment: There is no comment for this version
To version 28.1
edited by Christine Sklareski
on 2025/05/22 15:36
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -18,9 +18,10 @@
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 +
21 21  **Home screen of the touch display:**
22 22  
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 24  
25 25  
26 26  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
... ... @@ -42,10 +42,6 @@
42 42  {{toc/}}
43 43  {{/box}}
44 44  )))
45 -
46 -[[image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-label="Figure 2. Grandstream 3350 **Call screen**" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
47 -[[image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-label="Page 1 of the Grandstream home screen." data-xwiki-image-style-border="true" height="255" width="450"]]
48 -[[image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-label="Page 2 of the Grandstream home screen." data-xwiki-image-style-border="true" height="246" width="450"]]
49 49  )))
50 50  
51 51  ----
... ... @@ -77,7 +77,7 @@
77 77  
78 78  * **To place a call to an outside phone number**:
79 79  ** Initiate a call
80 -** Dial **9** (to access the outside line)
77 +** Dial 9 (to access the outside line)
81 81  ** Dial the external phone number
82 82  ** Press Audio call.
83 83  
... ... @@ -101,7 +101,7 @@
101 101  
102 102  (% class="col-xs-12 col-sm-4" %)
103 103  (((
104 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="230" width="397"]]
105 105  )))
106 106  )))
107 107  
... ... @@ -120,6 +120,7 @@
120 120  ** The extension will be added to the dialing field and users can dial another number
121 121  ** When all extensions have been entered, press "Audio Call" or "Video Call"
122 122  
120 +
123 123  * **To initiate a conference call while on a phone call:**
124 124  ** When the phone is on the call screen, tap on the "Conference" button
125 125  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
... ... @@ -126,6 +126,7 @@
126 126  ** After the call is established, the conference screen is brought up.
127 127  ** Tap the "Invite" button to add more members to the conference.
128 128  
127 +
129 129  * **To initiate a conference call from the conference soft key:**
130 130  ** Bring up the dial screen.
131 131  ** Enter the first extension number then press on it on the left panel of the screen.
... ... @@ -133,9 +133,9 @@
133 133  ** Enter other extensions until all are entered.
134 134  ** Press "Audio Call" or "Video Call" to begin the conference call.
135 135  
136 -(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
137 -**Conference Call Management:**
138 138  
136 +=== Conference Call Management: ===
137 +
139 139  * (((
140 140  **Attendee management**:
141 141  
... ... @@ -158,10 +158,10 @@
158 158  
159 159  (% class="col-xs-12 col-sm-4" %)
160 160  (((
161 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
160 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="397"]]
162 162  
163 163  
164 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
163 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
165 165  )))
166 166  )))
167 167  
... ... @@ -186,7 +186,7 @@
186 186  * **To pick up a call ringing at another phone in your group**
187 187  **
188 188  * **To send a ringing call to voicemail instead of answering**
189 -** Press **Reject** on the phone display to transfer the call to voicemail.
188 +**
190 190  )))
191 191  
192 192  
... ... @@ -193,9 +193,9 @@
193 193  
194 194  (% class="col-xs-12 col-sm-4" %)
195 195  (((
196 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
197 197  
198 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
197 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
199 199  )))
200 200  )))
201 201  
... ... @@ -228,7 +228,7 @@
228 228  
229 229  (% class="col-xs-12 col-sm-4" %)
230 230  (((
231 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
230 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="397"]]
232 232  )))
233 233  )))
234 234  
... ... @@ -266,9 +266,9 @@
266 266  
267 267  (% class="col-xs-12 col-sm-4" %)
268 268  (((
269 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
268 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
270 270  
271 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
270 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
272 272  )))
273 273  )))
274 274  
... ... @@ -306,18 +306,6 @@
306 306  
307 307  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
308 308  * Initiate a call from the history by tapping the green call or video buttons.
309 -
310 -== ==
311 -
312 -== ==
313 -
314 -== ==
315 -
316 -== Missed Calls ==
317 -
318 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
319 -* Tap the green phone icon to return the call.
320 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
321 321  )))
322 322  
323 323  
... ... @@ -324,13 +324,7 @@
324 324  
325 325  (% class="col-xs-12 col-sm-4" %)
326 326  (((
327 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
328 -
329 -
330 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
331 -
332 -
333 -
314 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
334 334  )))
335 335  )))
336 336  
... ... @@ -346,11 +346,10 @@
346 346  * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
347 347  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
348 348  ** Tap the DND icon to turn it on and off.
349 -** Calls can still be made out when the phone is in DND.
350 350  
351 351  * **Pressing the mute button on the right side of phone pad:**
352 -** During a call: will mute the microphone.
353 -** Off a call: will engage do not disturb for the phone.
332 +** During a call, will mute the microphone.
333 +** Off a call, will engage do not disturb for the phone.
354 354  
355 355  
356 356  )))
... ... @@ -359,8 +359,7 @@
359 359  
360 360  (% class="col-xs-12 col-sm-4" %)
361 361  (((
362 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
363 -[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
342 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="227" width="397"]]
364 364  )))
365 365  )))
366 366  
... ... @@ -372,9 +372,9 @@
372 372  (((
373 373  = Voicemail =
374 374  
375 -* No voicemails will be stored locally on the phones.
376 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
377 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
354 +* All voicemails will be sent to the email address of the user tied to the extension.
355 +* The voicemail will be then deleted off the phone.
356 +* Voicemails will be sent to email as a .wav file.
378 378  * Voicemails can also be accessed through the Wave phone app, if using.
379 379  )))
380 380  
... ... @@ -382,7 +382,7 @@
382 382  
383 383  (% class="col-xs-12 col-sm-4" %)
384 384  (((
385 -[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
364 +[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
386 386  )))
387 387  )))
388 388  
... ... @@ -416,7 +416,7 @@
416 416  
417 417  (% class="col-xs-12 col-sm-4" %)
418 418  (((
419 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
398 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
420 420  )))
421 421  )))
422 422  
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433 433  The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
434 434  
435 435  
436 -* Press **Open **to open the door for visitors.
437 -* Press **Answer** to answer the call and speak to the visitor.
415 +* Press **Open **to open the door
416 +* Press **Answer** to answer the call
438 438  * Press **Reject** to deny access through the door.
439 439  )))
440 440  
... ... @@ -442,7 +442,7 @@
442 442  
443 443  (% class="col-xs-12 col-sm-4" %)
444 444  (((
445 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
424 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="397"]]
446 446  )))
447 447  )))
448 448  
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