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Last modified by Christine Sklareski on 2025/08/13 16:06
From version 36.2
edited by Christine Sklareski
on 2025/05/28 15:21
Change comment: There is no comment for this version
To version 78.3
edited by Christine Sklareski
on 2025/07/10 15:01
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
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1 -Admin_Directions-GS3350
1 +Admin Phone Directions - GS3350 Model
Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
... ... @@ -13,7 +13,7 @@
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -Things to note:
16 +**Things to note:**
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
... ... @@ -23,6 +23,9 @@
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 24  
25 25  
26 +If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
27 +
28 +
26 26  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
28 28  
... ... @@ -31,7 +31,7 @@
31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
37 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
... ... @@ -42,8 +42,6 @@
42 42  {{toc/}}
43 43  {{/box}}
44 44  )))
45 -
46 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
47 47  )))
48 48  
49 49  ----
... ... @@ -58,26 +58,26 @@
58 58  
59 59  == Multiple ways to Initiate a call: ==
60 60  
61 -1. Pick up the handset
62 -1. Press the Speaker button on the phone
63 -1. Press the Call button on the touchscreen
64 -1. Press a name in the Speed dial menu on the touchscreen or the button box
62 +1. Pick up the handset.
63 +1. Press the Speaker button on the phone.
64 +1. Press the Call button on the touchscreen.
65 +1. Press a name in the Speed dial menu on the touchscreen or the button box.
65 65  1. Find a name in Contacts
66 66  
67 67  == Place Calls ==
68 68  
69 69  * **Place a ringing call to an internal extension:**
70 -** Initiate a call
71 -** Use the keypad to enter the extension
71 +** Initiate a call.
72 +** Use the keypad to enter the extension.
72 72  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
73 73  
74 74  (% style="display:none" %)
75 75  
76 76  * **To place a call to an outside phone number**:
77 -** Initiate a call
78 -** Dial **9** (to access the outside line)
79 -** Dial the external phone number
80 -** Press Audio call.
78 +** Initiate a call.
79 +** Dial **9** (to access the outside line).
80 +** Dial the external phone number.
81 +** Press Audio call or wait for the call to connect automatically.
81 81  
82 82  == Place Emergency Calls ==
83 83  
... ... @@ -84,12 +84,12 @@
84 84  * **To place an emergency 911 call:**
85 85  ** Initiate a call.
86 86  ** Dial 911 or 9911.
87 -** Press Audio call.
88 +** Press Audio call or wait for the call to connect automatically.
88 88  
89 89  * **To place an internal emergency call to alert the office of an issue:**
90 90  ** Initiate a call.
91 91  ** Dial your building's internal emergency extension.
92 -** Press Audio call.
93 +** Press Audio call or wait for the call to connect automatically.
93 93  
94 94  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
95 95  
... ... @@ -99,7 +99,7 @@
99 99  
100 100  (% class="col-xs-12 col-sm-4" %)
101 101  (((
102 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
103 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
103 103  )))
104 104  )))
105 105  
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113 113  
114 114  
115 115  (((
116 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
117 -** Enter the first extension number then press on it on the left panel of the screen
118 -** The extension will be added to the dialing field and users can dial another number
119 -** When all extensions have been entered, press "Audio Call" or "Video Call"
117 +* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
118 +** Bring up the dial screen.
119 +** Enter the first extension number, then press on it on the left panel of the screen.
120 +** The extension will be added to the dialing field and users can dial another number.
121 +** When all extensions have been entered, press "Audio Call" or "Video Call".
120 120  
121 121  * **To initiate a conference call while on a phone call:**
122 -** When the phone is on the call screen, tap on the "Conference" button
124 +** When the phone is on the call screen, tap on the "Conference" button.
123 123  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
124 124  ** After the call is established, the conference screen is brought up.
125 125  ** Tap the "Invite" button to add more members to the conference.
... ... @@ -126,7 +126,7 @@
126 126  
127 127  * **To initiate a conference call from the conference soft key:**
128 128  ** Bring up the dial screen.
129 -** Enter the first extension number then press on it on the left panel of the screen.
131 +** Enter the first extension number, then press on it on the left panel of the screen.
130 130  ** The extension will be added to the dialing field.
131 131  ** Enter other extensions until all are entered.
132 132  ** Press "Audio Call" or "Video Call" to begin the conference call.
... ... @@ -156,10 +156,10 @@
156 156  
157 157  (% class="col-xs-12 col-sm-4" %)
158 158  (((
159 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
161 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
160 160  
161 161  
162 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
164 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
163 163  )))
164 164  )))
165 165  
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175 175  Caller ID will show who is calling.
176 176  
177 177  * **To answer a single incoming call**:
178 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
179 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
180 -
180 +** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
181 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
181 181  * **To answer an incoming call during an active call:**
182 182  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
183 -**
184 -* **To pick up a call ringing at another phone in your group**
185 -**
186 -* **To send a ringing call to voicemail instead of answering**
184 +
185 +* **To pick up a call ringing at another phone in your group:**
186 +** Lift the handset and press the PICKUP button.
187 +
188 +* **To send a ringing call your voicemail box instead of answering:**
187 187  ** Press **Reject** on the phone display to transfer the call to voicemail.
188 188  )))
189 189  
... ... @@ -191,9 +191,9 @@
191 191  
192 192  (% class="col-xs-12 col-sm-4" %)
193 193  (((
194 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
195 195  
196 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
198 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
197 197  )))
198 198  )))
199 199  
... ... @@ -207,19 +207,21 @@
207 207  
208 208  
209 209  * **Finding EASD extensions in the directory**:
210 -** Tap the **User** icon on the right side of the home screen
211 -** In the left menu, tap **LDAP**
212 +** Tap the **User** icon on the right side of the home screen.
213 +** In the left menu, tap **LDAP.**
212 212  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
213 213  ** Tap the **green** **phone** icon to place a call.
214 214  
215 215  * **Frequently called contact list**:
216 -** Tap the **User** icon on the right side of the home screen
217 -** In the left menu, tap **LDAP**
218 +** Tap the **User** icon on the right side of the home screen.
219 +** In the left menu, tap **LDAP.**
218 218  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
219 219  ** Tap the **Download** button to save the extension to the contact list.
220 220  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
221 -
222 -* **Button boxes**
223 +* **Saving Favorites:**
224 +** To save a favorite number, they must first be saved to your **Contacts** (not LDAP).
225 +** Tap on the user in Contacts
226 +** Tap the Star to add them to Favorites.
223 223  )))
224 224  
225 225  
... ... @@ -226,7 +226,7 @@
226 226  
227 227  (% class="col-xs-12 col-sm-4" %)
228 228  (((
229 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
233 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
230 230  )))
231 231  )))
232 232  
... ... @@ -243,34 +243,37 @@
243 243  * **To transfer a call to another extension: **
244 244  ** **Blind transfer:**
245 245  *** While on a call, tap the **Transfer** button.
246 -*** Select **Transfer** to bring up the transfer screen.
247 -*** Select the transfer mode "**Blind**" (blind is the default)
248 -*** Enter the extension.
250 +*** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
251 +*** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
252 +**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
249 249  *** Tap on the **Transfer** softkey.
250 -*** The call will transfer to the extension and the phone system will hang up the call.
251 -** **Attended transfer**
254 +*** The call will transfer to the extension and the phone system will hang up the initial call.
255 +** **Attended transfer:**
252 252  *** While on a call, tap the **Transfer** button.
253 253  *** Select **Transfer** to bring up the transfer screen.
254 -*** Select the transfer mode (Blind is the default): change it to **Attended**
258 +*** Select the transfer mode (blind is the default) and change it to **Attended.**
255 255  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
256 256  
257 -* **To transfer a call directly to voicemail**
258 -** (((
259 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
261 +* **To transfer a call directly to voicemail:**
262 +** Press** Transfer. **
263 +** Press** * **(star button).
264 +** **Enter the desired voicemail extension.**
265 +** Press** Blind Transfer **to go to directly to voicemail.
260 260  )))
261 -)))
262 262  
263 263  
264 264  
265 265  (% class="col-xs-12 col-sm-4" %)
266 266  (((
267 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
272 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
268 268  
269 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
274 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
270 270  )))
271 271  )))
272 272  
273 273  
279 +
280 +
274 274  ----
275 275  
276 276  (% class="row" %)
... ... @@ -277,12 +277,17 @@
277 277  (((
278 278  (% class="col-xs-12 col-sm-8" %)
279 279  (((
280 -= Pick up groups / Hunt groups / Monitored Extensions =
287 += Call History =
281 281  
282 282  
283 -* Pick up groups
284 -* Hunt groups
285 -* Monitored extensions
290 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
291 +* Initiate a call from the history by tapping the green call or video buttons.
292 +
293 +== Missed Calls ==
294 +
295 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
296 +* Tap the green phone icon to return the call.
297 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
286 286  )))
287 287  
288 288  
... ... @@ -289,45 +289,26 @@
289 289  
290 290  (% class="col-xs-12 col-sm-4" %)
291 291  (((
292 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
293 -)))
294 -)))
304 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
295 295  
296 -----
297 297  
298 -(% class="row" %)
299 -(((
300 -(% class="col-xs-12 col-sm-8" %)
301 -(((
302 -= Call History =
307 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
303 303  
304 304  
305 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
306 -* Initiate a call from the history by tapping the green call or video buttons.
307 307  
308 -== ==
309 309  
310 -== ==
311 311  
312 -== ==
313 313  
314 -== Missed Calls ==
315 315  
316 -* When there is a missed call, the display will show a missed call dialog on the idle screen.
317 -* Tap the green phone icon to return the call.
318 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
319 -)))
320 320  
321 321  
322 322  
323 -(% class="col-xs-12 col-sm-4" %)
324 -(((
325 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
326 326  
327 327  
328 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
329 329  
330 330  
322 +
323 +
331 331  
332 332  )))
333 333  )))
... ... @@ -341,7 +341,7 @@
341 341  = Availability State: Do Not Disturb =
342 342  
343 343  
344 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
337 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
345 345  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
346 346  ** Tap the DND icon to turn it on and off.
347 347  ** Calls can still be made out when the phone is in DND.
... ... @@ -348,7 +348,7 @@
348 348  
349 349  * **Pressing the mute button on the right side of phone pad:**
350 350  ** During a call: will mute the microphone.
351 -** Off a call: will engage do not disturb for the phone.
344 +** Off a call: will engage **do not disturb** for the phone.
352 352  
353 353  
354 354  )))
... ... @@ -357,8 +357,18 @@
357 357  
358 358  (% class="col-xs-12 col-sm-4" %)
359 359  (((
360 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
361 -[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
353 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
354 +
355 +
356 +
357 +
358 +
359 +
360 +
361 +
362 +
363 +
364 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
362 362  )))
363 363  )))
364 364  
... ... @@ -370,10 +370,20 @@
370 370  (((
371 371  = Voicemail =
372 372  
373 -* No voicemails will be stored locally on the phones.
374 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
375 -* The .wav files will need to be downloaded to the computer and played in Apple Music.
376 -* Voicemails can also be accessed through the Wave phone app, if using.
376 +* Voicemails can be accessed
377 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
378 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
379 +** **District email**: 
380 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
381 +**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
382 +**** **Safari** web browser: voicemail .wav files play within the browser.
383 +**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
384 +* Set up your voicemail greeting:
385 +** Sign in to your voicemail box using your passcode.
386 +** Press 0 for mailbox options.
387 +** Press 1 to record unavailable message.
388 +** Press 3 to record your name.
389 +** Press 5 to change your password.
377 377  )))
378 378  
379 379  
... ... @@ -380,7 +380,7 @@
380 380  
381 381  (% class="col-xs-12 col-sm-4" %)
382 382  (((
383 -[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
396 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
384 384  )))
385 385  )))
386 386  
... ... @@ -401,11 +401,11 @@
401 401  ** Disable touch sounds and tones in **Other Settings.**
402 402  
403 403  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
404 -** Tap the Home button
405 -** Swipe left to the second page and tap **Settings**
406 -** Swipe up and tap on **Sound**
407 -** Tap **Other Sounds**
408 -** Disable Touch sounds and Touch tone
417 +** Tap the Home button.
418 +** Swipe left to the second page and tap **Settings.**
419 +** Swipe up and tap on **Sound.**
420 +** Tap **Other Sounds.**
421 +** Disable Touch sounds and Touch tone.
409 409  
410 410  * **Adjust the Display:**
411 411  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -414,7 +414,7 @@
414 414  
415 415  (% class="col-xs-12 col-sm-4" %)
416 416  (((
417 -[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
430 +[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
418 418  )))
419 419  )))
420 420  
... ... @@ -428,12 +428,12 @@
428 428  (((
429 429  = Answering Doorbells =
430 430  
431 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
444 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
432 432  
433 433  
434 434  * Press **Open **to open the door for visitors.
435 435  * Press **Answer** to answer the call and speak to the visitor.
436 -* Press **Reject** to deny access through the door.
449 +* Press **Reject** to hang up the call.
437 437  )))
438 438  
439 439  
... ... @@ -440,7 +440,7 @@
440 440  
441 441  (% class="col-xs-12 col-sm-4" %)
442 442  (((
443 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
456 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
444 444  )))
445 445  )))
446 446  
... ... @@ -451,11 +451,15 @@
451 451  (((
452 452  (% class="col-xs-12 col-sm-8" %)
453 453  (((
454 -= All Call and Paging/Intercom =
467 += Paging =
455 455  
456 456  
457 -* Page within school
458 -* Page between buildings
470 +* **To all-call page within school:**
471 +** Pick up the handset.
472 +** When the dial tone is heard, enter the building's all-call paging extension.
473 +** When you hear the all-call paging tone, say the message into the handset.
474 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
475 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
459 459  )))
460 460  
461 461  
... ... @@ -462,7 +462,7 @@
462 462  
463 463  (% class="col-xs-12 col-sm-4" %)
464 464  (((
465 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
482 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
466 466  )))
467 467  )))
468 468  
... ... @@ -472,10 +472,12 @@
472 472  (((
473 473  (% class="col-xs-12 col-sm-8" %)
474 474  (((
475 -= Extra =
492 += Restart the Phone =
476 476  
477 -* E:
478 -* E
494 +
495 +* Disconnect the phone cord from the back.
496 +* Wait a minute and then reconnect it to the same port.
497 +* The phone will become functional after two minutes.
479 479  )))
480 480  
481 481  
... ... @@ -482,6 +482,8 @@
482 482  
483 483  (% class="col-xs-12 col-sm-4" %)
484 484  (((
485 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
504 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
486 486  )))
487 487  )))
507 +
508 +~)~)~)
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