Changes for page Admin Phone Directions - GS3350 Model
Last modified by Christine Sklareski on 2025/07/17 09:56
From version 36.2
edited by Christine Sklareski
on 2025/05/28 15:21
on 2025/05/28 15:21
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To version 27.13
edited by Christine Sklareski
on 2025/05/22 15:28
on 2025/05/22 15:28
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... ... @@ -7,7 +7,7 @@ 7 7 8 8 9 9 (% class="wikigeneratedid" %) 10 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]10 +[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true"]] 11 11 12 12 13 13 Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] ... ... @@ -18,9 +18,10 @@ 18 18 * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call. 19 19 * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone. 20 20 21 + 21 21 **Home screen of the touch display:** 22 22 23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings. 24 24 25 25 26 26 [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]] ... ... @@ -42,8 +42,6 @@ 42 42 {{toc/}} 43 43 {{/box}} 44 44 ))) 45 - 46 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]] 47 47 ))) 48 48 49 49 ---- ... ... @@ -75,7 +75,7 @@ 75 75 76 76 * **To place a call to an outside phone number**: 77 77 ** Initiate a call 78 -** Dial **9**(to access the outside line)77 +** Dial 9 (to access the outside line) 79 79 ** Dial the external phone number 80 80 ** Press Audio call. 81 81 ... ... @@ -99,7 +99,7 @@ 99 99 100 100 (% class="col-xs-12 col-sm-4" %) 101 101 ((( 102 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="2 13" width="367"]]101 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] 103 103 ))) 104 104 ))) 105 105 ... ... @@ -118,6 +118,7 @@ 118 118 ** The extension will be added to the dialing field and users can dial another number 119 119 ** When all extensions have been entered, press "Audio Call" or "Video Call" 120 120 120 + 121 121 * **To initiate a conference call while on a phone call:** 122 122 ** When the phone is on the call screen, tap on the "Conference" button 123 123 ** Enter the third-party number or choose an available number on the left menu from the call history or contacts. ... ... @@ -124,16 +124,13 @@ 124 124 ** After the call is established, the conference screen is brought up. 125 125 ** Tap the "Invite" button to add more members to the conference. 126 126 127 + 127 127 * **To initiate a conference call from the conference soft key:** 128 -** Bring up the dial screen. 129 -** Enter the first extension number then press on it on the left panel of the screen. 130 -** The extension will be added to the dialing field. 131 -** Enter other extensions until all are entered. 132 -** Press "Audio Call" or "Video Call" to begin the conference call. 129 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call" 133 133 134 -(% class="wikigeneratedid" id="HConferenceCallManagement:" %) 135 -**Conference Call Management:** 136 136 132 +=== Conference Call Management: === 133 + 137 137 * ((( 138 138 **Attendee management**: 139 139 ... ... @@ -156,10 +156,10 @@ 156 156 157 157 (% class="col-xs-12 col-sm-4" %) 158 158 ((( 159 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="20 3" width="367"]]156 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 160 160 161 161 162 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="2 11" width="367"]]159 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]] 163 163 ))) 164 164 ))) 165 165 ... ... @@ -184,7 +184,7 @@ 184 184 * **To pick up a call ringing at another phone in your group** 185 185 ** 186 186 * **To send a ringing call to voicemail instead of answering** 187 -** Press **Reject** onthe phone display to transfer the call to voicemail.184 +** 188 188 ))) 189 189 190 190 ... ... @@ -191,9 +191,9 @@ 191 191 192 192 (% class="col-xs-12 col-sm-4" %) 193 193 ((( 194 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="2 11" width="367"]]191 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]] 195 195 196 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="2 11" width="367"]]193 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]] 197 197 ))) 198 198 ))) 199 199 ... ... @@ -226,7 +226,7 @@ 226 226 227 227 (% class="col-xs-12 col-sm-4" %) 228 228 ((( 229 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="20 8" width="367"]]226 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]] 230 230 ))) 231 231 ))) 232 232 ... ... @@ -264,9 +264,9 @@ 264 264 265 265 (% class="col-xs-12 col-sm-4" %) 266 266 ((( 267 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="2 11" width="367"]]264 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]] 268 268 269 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="2 10" width="367"]]266 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]] 270 270 ))) 271 271 ))) 272 272 ... ... @@ -304,18 +304,6 @@ 304 304 305 305 * Tap the **Call History** softkey (bottom button) on the right side of the home screen. 306 306 * Initiate a call from the history by tapping the green call or video buttons. 307 - 308 -== == 309 - 310 -== == 311 - 312 -== == 313 - 314 -== Missed Calls == 315 - 316 -* When there is a missed call, the display will show a missed call dialog on the idle screen. 317 -* Tap the green phone icon to return the call. 318 -* Tap anywhere on the display except the missed call prompt to return to the home screen. 319 319 ))) 320 320 321 321 ... ... @@ -322,13 +322,7 @@ 322 322 323 323 (% class="col-xs-12 col-sm-4" %) 324 324 ((( 325 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]] 326 - 327 - 328 -[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]] 329 - 330 - 331 - 310 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]] 332 332 ))) 333 333 ))) 334 334 ... ... @@ -344,11 +344,10 @@ 344 344 * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. ** 345 345 ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen. 346 346 ** Tap the DND icon to turn it on and off. 347 -** Calls can still be made out when the phone is in DND. 348 348 349 349 * **Pressing the mute button on the right side of phone pad:** 350 -** During a call :will mute the microphone.351 -** Off a call :will engage do not disturb for the phone.328 +** During a call, will mute the microphone. 329 +** Off a call, will engage do not disturb for the phone. 352 352 353 353 354 354 ))) ... ... @@ -357,8 +357,7 @@ 357 357 358 358 (% class="col-xs-12 col-sm-4" %) 359 359 ((( 360 -[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]] 361 -[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]] 338 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]] 362 362 ))) 363 363 ))) 364 364 ... ... @@ -370,9 +370,8 @@ 370 370 ((( 371 371 = Voicemail = 372 372 373 -* No voicemails will be stored locally on the phones. 374 -* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System". 375 -* The .wav files will need to be downloaded to the computer and played in Apple Music. 350 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone. 351 +* Voicemails will be sent to email as a .wav file. 376 376 * Voicemails can also be accessed through the Wave phone app, if using. 377 377 ))) 378 378 ... ... @@ -380,7 +380,7 @@ 380 380 381 381 (% class="col-xs-12 col-sm-4" %) 382 382 ((( 383 -[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="2 11" width="367"]]359 +[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]] 384 384 ))) 385 385 ))) 386 386 ... ... @@ -414,7 +414,7 @@ 414 414 415 415 (% class="col-xs-12 col-sm-4" %) 416 416 ((( 417 -[[Figure . >>image: GS-Settings.png||alt="GrandstreamSettings" data-xwiki-image-style-alignment="end"data-xwiki-image-style-border="true"height="209" width="367"]]393 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] 418 418 ))) 419 419 ))) 420 420 ... ... @@ -431,8 +431,8 @@ 431 431 The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream. 432 432 433 433 434 -* Press **Open **to open the door for visitors.435 -* Press **Answer** to answer the call and speak to the visitor.410 +* Press **Open **to open the door 411 +* Press **Answer** to answer the call 436 436 * Press **Reject** to deny access through the door. 437 437 ))) 438 438 ... ... @@ -440,7 +440,7 @@ 440 440 441 441 (% class="col-xs-12 col-sm-4" %) 442 442 ((( 443 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="21 9" width="367"]]419 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]] 444 444 ))) 445 445 ))) 446 446
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