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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 33.9
edited by Christine Sklareski
on 2025/05/28 14:53
Change comment: There is no comment for this version
To version 37.3
edited by Christine Sklareski
on 2025/05/28 15:48
Change comment: There is no comment for this version

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182 182  * **To pick up a call ringing at another phone in your group**
183 183  **
184 184  * **To send a ringing call to voicemail instead of answering**
185 -**
185 +** Press **Reject** on the phone display to transfer the call to voicemail.
186 186  )))
187 187  
188 188  
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311 311  
312 312  == Missed Calls ==
313 313  
314 -* When there is a missed call, the display will show missed call dialog on the idle screen.
314 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
315 +* Tap the green phone icon to return the call.
316 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
315 315  )))
316 316  
317 317  
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321 321  [[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
322 322  
323 323  
324 -[[Figure . Call History screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
326 +[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
325 325  
326 326  
327 327  
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340 340  * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
341 341  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
342 342  ** Tap the DND icon to turn it on and off.
345 +** Calls can still be made out when the phone is in DND.
343 343  
344 344  * **Pressing the mute button on the right side of phone pad:**
345 345  ** During a call: will mute the microphone.
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365 365  (((
366 366  = Voicemail =
367 367  
368 -* All voicemails will be sent to the email address of the user tied to the extension.
369 -* The voicemail will be then deleted off the phone.
370 -* Voicemails will be sent to email as a .wav file which will need to be downloaded to the computer and opened in Apple Music.
371 +* No voicemails will be stored locally on the phones.
372 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
373 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
371 371  * Voicemails can also be accessed through the Wave phone app, if using.
372 372  )))
373 373  
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409 409  
410 410  (% class="col-xs-12 col-sm-4" %)
411 411  (((
412 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
415 +[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
413 413  )))
414 414  )))
415 415  
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423 423  (((
424 424  = Answering Doorbells =
425 425  
426 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
429 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
427 427  
428 428  
429 429  * Press **Open **to open the door for visitors.
GS-Settings.png
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