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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 33.7
edited by Christine Sklareski
on 2025/05/28 14:50
Change comment: There is no comment for this version
To version 37.6
edited by Christine Sklareski
on 2025/05/29 15:24
Change comment: There is no comment for this version

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13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -Things to note:
16 +**Things to note:**
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
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75 75  ** Initiate a call
76 76  ** Dial **9** (to access the outside line)
77 77  ** Dial the external phone number
78 -** Press Audio call.
78 +** Press Audio call or wait for the call to connect automatically.
79 79  
80 80  == Place Emergency Calls ==
81 81  
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82 82  * **To place an emergency 911 call:**
83 83  ** Initiate a call.
84 84  ** Dial 911 or 9911.
85 -** Press Audio call.
85 +** Press Audio call or wait for the call to connect automatically.
86 86  
87 87  * **To place an internal emergency call to alert the office of an issue:**
88 88  ** Initiate a call.
89 89  ** Dial your building's internal emergency extension.
90 -** Press Audio call.
90 +** Press Audio call or wait for the call to connect automatically.
91 91  
92 92  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
93 93  
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182 182  * **To pick up a call ringing at another phone in your group**
183 183  **
184 184  * **To send a ringing call to voicemail instead of answering**
185 -**
185 +** Press **Reject** on the phone display to transfer the call to voicemail.
186 186  )))
187 187  
188 188  
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303 303  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
304 304  * Initiate a call from the history by tapping the green call or video buttons.
305 305  
306 +== ==
306 306  
308 +== ==
307 307  
310 +== ==
311 +
308 308  == Missed Calls ==
309 309  
310 -* When there is a missed call, the display will show missed call dialog on the idle screen.
314 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
315 +* Tap the green phone icon to return the call.
316 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
311 311  )))
312 312  
313 313  
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315 315  (% class="col-xs-12 col-sm-4" %)
316 316  (((
317 317  [[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
324 +
325 +
326 +[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
327 +
328 +
329 +
318 318  )))
319 319  )))
320 320  
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330 330  * **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
331 331  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
332 332  ** Tap the DND icon to turn it on and off.
345 +** Calls can still be made out when the phone is in DND.
333 333  
334 334  * **Pressing the mute button on the right side of phone pad:**
335 335  ** During a call: will mute the microphone.
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342 342  
343 343  (% class="col-xs-12 col-sm-4" %)
344 344  (((
345 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
358 +[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
359 +[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
346 346  )))
347 347  )))
348 348  
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354 354  (((
355 355  = Voicemail =
356 356  
357 -* All voicemails will be sent to the email address of the user tied to the extension.
358 -* The voicemail will be then deleted off the phone.
359 -* Voicemails will be sent to email as a .wav file which will need to be downloaded to the computer and opened in Apple Music.
371 +* No voicemails will be stored locally on the phones.
372 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
373 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
360 360  * Voicemails can also be accessed through the Wave phone app, if using.
361 361  )))
362 362  
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364 364  
365 365  (% class="col-xs-12 col-sm-4" %)
366 366  (((
367 -[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
381 +[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
368 368  )))
369 369  )))
370 370  
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398 398  
399 399  (% class="col-xs-12 col-sm-4" %)
400 400  (((
401 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
415 +[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
402 402  )))
403 403  )))
404 404  
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412 412  (((
413 413  = Answering Doorbells =
414 414  
415 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
429 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
416 416  
417 417  
418 418  * Press **Open **to open the door for visitors.
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