Last modified by Christine Sklareski on 2025/08/13 16:06

From version 31.1
edited by Christine Sklareski
on 2025/05/22 15:38
Change comment: There is no comment for this version
To version 74.2
edited by Christine Sklareski
on 2025/06/26 14:50
Change comment: There is no comment for this version

Summary

Details

Page properties
Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -Things to note:
16 +**Things to note:**
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
... ... @@ -20,7 +20,7 @@
20 20  
21 21  **Home screen of the touch display:**
22 22  
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
23 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 24  
25 25  
26 26  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
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31 31  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
32 32  
33 33  
34 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
35 35  )))
36 36  
37 37  
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56 56  
57 57  == Multiple ways to Initiate a call: ==
58 58  
59 -1. Pick up the handset
60 -1. Press the Speaker button on the phone
61 -1. Press the Call button on the touchscreen
62 -1. Press a name in the Speed dial menu on the touchscreen or the button box
59 +1. Pick up the handset.
60 +1. Press the Speaker button on the phone.
61 +1. Press the Call button on the touchscreen.
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box.
63 63  1. Find a name in Contacts
64 64  
65 65  == Place Calls ==
66 66  
67 67  * **Place a ringing call to an internal extension:**
68 -** Initiate a call
69 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
70 70  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
71 71  
72 72  (% style="display:none" %)
73 73  
74 74  * **To place a call to an outside phone number**:
75 -** Initiate a call
76 -** Dial 9 (to access the outside line)
77 -** Dial the external phone number
78 -** Press Audio call.
75 +** Initiate a call.
76 +** Dial **9** (to access the outside line).
77 +** Dial the external phone number.
78 +** Press Audio call or wait for the call to connect automatically.
79 79  
80 80  == Place Emergency Calls ==
81 81  
... ... @@ -82,12 +82,12 @@
82 82  * **To place an emergency 911 call:**
83 83  ** Initiate a call.
84 84  ** Dial 911 or 9911.
85 -** Press Audio call.
85 +** Press Audio call or wait for the call to connect automatically.
86 86  
87 87  * **To place an internal emergency call to alert the office of an issue:**
88 88  ** Initiate a call.
89 89  ** Dial your building's internal emergency extension.
90 -** Press Audio call.
90 +** Press Audio call or wait for the call to connect automatically.
91 91  
92 92  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
93 93  
... ... @@ -97,7 +97,7 @@
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="230" width="397"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
101 101  )))
102 102  )))
103 103  
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111 111  
112 112  
113 113  (((
114 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
115 -** Enter the first extension number then press on it on the left panel of the screen
116 -** The extension will be added to the dialing field and users can dial another number
117 -** When all extensions have been entered, press "Audio Call" or "Video Call"
114 +* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
115 +** Bring up the dial screen.
116 +** Enter the first extension number, then press on it on the left panel of the screen.
117 +** The extension will be added to the dialing field and users can dial another number.
118 +** When all extensions have been entered, press "Audio Call" or "Video Call".
118 118  
119 119  * **To initiate a conference call while on a phone call:**
120 -** When the phone is on the call screen, tap on the "Conference" button
121 +** When the phone is on the call screen, tap on the "Conference" button.
121 121  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
122 122  ** After the call is established, the conference screen is brought up.
123 123  ** Tap the "Invite" button to add more members to the conference.
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124 124  
125 125  * **To initiate a conference call from the conference soft key:**
126 126  ** Bring up the dial screen.
127 -** Enter the first extension number then press on it on the left panel of the screen.
128 +** Enter the first extension number, then press on it on the left panel of the screen.
128 128  ** The extension will be added to the dialing field.
129 129  ** Enter other extensions until all are entered.
130 130  ** Press "Audio Call" or "Video Call" to begin the conference call.
131 131  
132 -
133 133  (% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 134  **Conference Call Management:**
135 135  
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155 155  
156 156  (% class="col-xs-12 col-sm-4" %)
157 157  (((
158 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="397"]]
158 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
159 159  
160 160  
161 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
161 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
162 162  )))
163 163  )))
164 164  
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174 174  Caller ID will show who is calling.
175 175  
176 176  * **To answer a single incoming call**:
177 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
178 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
177 +** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
179 179  
180 180  * **To answer an incoming call during an active call:**
181 181  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
182 -**
183 -* **To pick up a call ringing at another phone in your group**
184 -**
185 -* **To send a ringing call to voicemail instead of answering**
186 -**
182 +
183 +* **To pick up a call ringing at another phone in your group:**
184 +** Lift the handset and press the PICKUP button.
185 +
186 +* **To send a ringing call to voicemail instead of answering:**
187 +** Press **Reject** on the phone display to transfer the call to voicemail.
187 187  )))
188 188  
189 189  
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190 190  
191 191  (% class="col-xs-12 col-sm-4" %)
192 192  (((
193 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
194 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 194  
195 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
196 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  )))
197 197  )))
198 198  
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206 206  
207 207  
208 208  * **Finding EASD extensions in the directory**:
209 -** Tap the **User** icon on the right side of the home screen
210 -** In the left menu, tap **LDAP**
210 +** Tap the **User** icon on the right side of the home screen.
211 +** In the left menu, tap **LDAP.**
211 211  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
212 212  ** Tap the **green** **phone** icon to place a call.
213 213  
214 214  * **Frequently called contact list**:
215 -** Tap the **User** icon on the right side of the home screen
216 -** In the left menu, tap **LDAP**
216 +** Tap the **User** icon on the right side of the home screen.
217 +** In the left menu, tap **LDAP.**
217 217  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
218 218  ** Tap the **Download** button to save the extension to the contact list.
219 219  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
220 -
221 -* **Button boxes**
222 222  )))
223 223  
224 224  
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225 225  
226 226  (% class="col-xs-12 col-sm-4" %)
227 227  (((
228 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="397"]]
227 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
229 229  )))
230 230  )))
231 231  
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243 243  ** **Blind transfer:**
244 244  *** While on a call, tap the **Transfer** button.
245 245  *** Select **Transfer** to bring up the transfer screen.
246 -*** Select the transfer mode "**Blind**" (blind is the default)
247 -*** Enter the extension.
245 +*** Select the transfer mode "**Blind**" (blind is the default).
246 +*** Use the keypad to enter the extension or tap Keyboard on the onscreen display to search for a name.
247 +**** When using the keyboard, tap the magnifying glass to begin the search and then tap on the correct person.
248 248  *** Tap on the **Transfer** softkey.
249 249  *** The call will transfer to the extension and the phone system will hang up the call.
250 -** **Attended transfer**
250 +** **Attended transfer:**
251 251  *** While on a call, tap the **Transfer** button.
252 252  *** Select **Transfer** to bring up the transfer screen.
253 -*** Select the transfer mode (Blind is the default): change it to **Attended**
253 +*** Select the transfer mode (blind is the default) and change it to **Attended.**
254 254  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 255  
256 -* **To transfer a call directly to voicemail**
257 -** (((
258 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
256 +* **To transfer a call directly to voicemail:**
257 +** Press** Transfer. **
258 +** Press** * **(star button).
259 +** **Enter the desired voicemail extension.**
260 +** Press** Blind Transfer **to go to directly to voicemail.
259 259  )))
260 -)))
261 261  
262 262  
263 263  
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
267 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
267 267  
268 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
269 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
269 269  )))
270 270  )))
271 271  
272 272  
274 +
275 +
273 273  ----
274 274  
275 275  (% class="row" %)
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276 276  (((
277 277  (% class="col-xs-12 col-sm-8" %)
278 278  (((
279 -= Pick up groups / Hunt groups / Monitored Extensions =
282 += Call History =
280 280  
281 281  
282 -* Pick up groups
283 -* Hunt groups
284 -* Monitored extensions
285 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
286 +* Initiate a call from the history by tapping the green call or video buttons.
287 +
288 +== Missed Calls ==
289 +
290 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
291 +* Tap the green phone icon to return the call.
292 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
285 285  )))
286 286  
287 287  
... ... @@ -288,28 +288,27 @@
288 288  
289 289  (% class="col-xs-12 col-sm-4" %)
290 290  (((
291 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
292 -)))
293 -)))
299 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
294 294  
295 -----
296 296  
297 -(% class="row" %)
298 -(((
299 -(% class="col-xs-12 col-sm-8" %)
300 -(((
301 -= Call History =
302 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
302 302  
303 303  
304 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
305 -* Initiate a call from the history by tapping the green call or video buttons.
306 -)))
307 307  
308 308  
309 309  
310 -(% class="col-xs-12 col-sm-4" %)
311 -(((
312 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
308 +
309 +
310 +
311 +
312 +
313 +
314 +
315 +
316 +
317 +
318 +
319 +
313 313  )))
314 314  )))
315 315  
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322 322  = Availability State: Do Not Disturb =
323 323  
324 324  
325 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
332 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
326 326  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
327 327  ** Tap the DND icon to turn it on and off.
335 +** Calls can still be made out when the phone is in DND.
328 328  
329 329  * **Pressing the mute button on the right side of phone pad:**
330 -** During a call, will mute the microphone.
331 -** Off a call, will engage do not disturb for the phone.
338 +** During a call: will mute the microphone.
339 +** Off a call: will engage **do not disturb** for the phone.
332 332  
333 333  
334 334  )))
... ... @@ -337,7 +337,18 @@
337 337  
338 338  (% class="col-xs-12 col-sm-4" %)
339 339  (((
340 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="227" width="397"]]
348 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
349 +
350 +
351 +
352 +
353 +
354 +
355 +
356 +
357 +
358 +
359 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
341 341  )))
342 342  )))
343 343  
... ... @@ -349,10 +349,14 @@
349 349  (((
350 350  = Voicemail =
351 351  
352 -* All voicemails will be sent to the email address of the user tied to the extension.
353 -* The voicemail will be then deleted off the phone.
354 -* Voicemails will be sent to email as a .wav file.
355 -* Voicemails can also be accessed through the Wave phone app, if using.
371 +* Voicemails can be accessed
372 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
373 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
374 +** **District email**: 
375 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
376 +**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
377 +**** **Safari** web browser: voicemail .wav files play within the browser.
378 +**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
356 356  )))
357 357  
358 358  
... ... @@ -359,7 +359,7 @@
359 359  
360 360  (% class="col-xs-12 col-sm-4" %)
361 361  (((
362 -[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
385 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
363 363  )))
364 364  )))
365 365  
... ... @@ -380,11 +380,11 @@
380 380  ** Disable touch sounds and tones in **Other Settings.**
381 381  
382 382  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
383 -** Tap the Home button
384 -** Swipe left to the second page and tap **Settings**
385 -** Swipe up and tap on **Sound**
386 -** Tap **Other Sounds**
387 -** Disable Touch sounds and Touch tone
406 +** Tap the Home button.
407 +** Swipe left to the second page and tap **Settings.**
408 +** Swipe up and tap on **Sound.**
409 +** Tap **Other Sounds.**
410 +** Disable Touch sounds and Touch tone.
388 388  
389 389  * **Adjust the Display:**
390 390  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -393,7 +393,7 @@
393 393  
394 394  (% class="col-xs-12 col-sm-4" %)
395 395  (((
396 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
419 +[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
397 397  )))
398 398  )))
399 399  
... ... @@ -407,12 +407,12 @@
407 407  (((
408 408  = Answering Doorbells =
409 409  
410 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
433 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
411 411  
412 412  
413 -* Press **Open **to open the door
414 -* Press **Answer** to answer the call
415 -* Press **Reject** to deny access through the door.
436 +* Press **Open **to open the door for visitors.
437 +* Press **Answer** to answer the call and speak to the visitor.
438 +* Press **Reject** to hang up the call.
416 416  )))
417 417  
418 418  
... ... @@ -419,7 +419,7 @@
419 419  
420 420  (% class="col-xs-12 col-sm-4" %)
421 421  (((
422 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="397"]]
445 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
423 423  )))
424 424  )))
425 425  
... ... @@ -430,11 +430,15 @@
430 430  (((
431 431  (% class="col-xs-12 col-sm-8" %)
432 432  (((
433 -= All Call and Paging/Intercom =
456 += Paging =
434 434  
435 435  
436 -* Page within school
437 -* Page between buildings
459 +* **To all-call page within school:**
460 +** Pick up the handset.
461 +** When the dial tone is heard, enter the building's all-call paging extension.
462 +** When you hear the all-call paging tone, say the message into the handset.
463 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
464 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
438 438  )))
439 439  
440 440  
... ... @@ -441,7 +441,7 @@
441 441  
442 442  (% class="col-xs-12 col-sm-4" %)
443 443  (((
444 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
471 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
445 445  )))
446 446  )))
447 447  
... ... @@ -451,10 +451,12 @@
451 451  (((
452 452  (% class="col-xs-12 col-sm-8" %)
453 453  (((
454 -= Extra =
481 += Restart the Phone =
455 455  
456 -* E:
457 -* E
483 +
484 +* Disconnect the phone cord from the back.
485 +* Wait a minute and then reconnect it to the same port.
486 +* The phone will become functional after two minutes.
458 458  )))
459 459  
460 460  
... ... @@ -461,6 +461,8 @@
461 461  
462 462  (% class="col-xs-12 col-sm-4" %)
463 463  (((
464 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
493 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
465 465  )))
466 466  )))
496 +
497 +~)~)~)
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