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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 31.1
edited by Christine Sklareski
on 2025/05/22 15:38
Change comment: There is no comment for this version
To version 24.24
edited by Christine Sklareski
on 2025/05/22 15:07
Change comment: There is no comment for this version

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7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
10 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]
10 +[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true"]]
11 11  
12 12  
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
20 20  
21 -**Home screen of the touch display:**
22 22  
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
22 +**Home Screen:**
24 24  
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
25 25  
26 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
27 27  
28 28  
28 +
29 29  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
30 30  
31 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
31 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
32 32  
33 33  
34 +
35 +
36 +
34 34  
35 35  )))
36 36  
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97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="230" width="397"]]
103 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
101 101  )))
102 102  )))
103 103  
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109 109  (((
110 110  == Place Conference Calls ==
111 111  
112 -
113 113  (((
114 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
115 -** Enter the first extension number then press on it on the left panel of the screen
116 -** The extension will be added to the dialing field and users can dial another number
117 -** When all extensions have been entered, press "Audio Call" or "Video Call"
116 +**To initiate a conference call from the dial screen:**
117 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
118 118  
119 +* Bring up the dial screen
120 +* Enter the first extension number then press on it on the left panel of the screen
121 +* The extension will be added to the dialing field and users can dial another number
122 +* When all extensions have been entered, press "Audio Call" or "Video Call"
123 +
119 119  * **To initiate a conference call while on a phone call:**
120 120  ** When the phone is on the call screen, tap on the "Conference" button
121 121  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
... ... @@ -123,16 +123,10 @@
123 123  ** Tap the "Invite" button to add more members to the conference.
124 124  
125 125  * **To initiate a conference call from the conference soft key:**
126 -** Bring up the dial screen.
127 -** Enter the first extension number then press on it on the left panel of the screen.
128 -** The extension will be added to the dialing field.
129 -** Enter other extensions until all are entered.
130 -** Press "Audio Call" or "Video Call" to begin the conference call.
131 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
131 131  
133 +=== Conference Call Management: ===
132 132  
133 -(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 -**Conference Call Management:**
135 -
136 136  * (((
137 137  **Attendee management**:
138 138  
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155 155  
156 156  (% class="col-xs-12 col-sm-4" %)
157 157  (((
158 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="397"]]
157 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
159 159  
160 160  
161 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
160 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
162 162  )))
163 163  )))
164 164  
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225 225  
226 226  (% class="col-xs-12 col-sm-4" %)
227 227  (((
228 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="397"]]
227 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
229 229  )))
230 230  )))
231 231  
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239 239  = Call Handling =
240 240  
241 241  
242 -* **To transfer a call to another extension: **
241 +* **To transfer a call **
243 243  ** **Blind transfer:**
244 244  *** While on a call, tap the **Transfer** button.
245 245  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -247,15 +247,16 @@
247 247  *** Enter the extension.
248 248  *** Tap on the **Transfer** softkey.
249 249  *** The call will transfer to the extension and the phone system will hang up the call.
250 -** **Attended transfer**
251 -*** While on a call, tap the **Transfer** button.
252 -*** Select **Transfer** to bring up the transfer screen.
253 -*** Select the transfer mode (Blind is the default): change it to **Attended**
254 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 255  
256 -* **To transfer a call directly to voicemail**
250 +* **Attended transfer**
251 +** While on a call, tap the **Transfer** button.
252 +** Select **Transfer** to bring up the transfer screen.
253 +** Select the transfer mode (Blind is the default): change it to **Attended**
254 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 +
256 +* **To transfer a call to voicemail**
257 257  ** (((
258 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
258 +Press Transfer and then press * and then enter the extension to go to directly to VM
259 259  )))
260 260  )))
261 261  
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263 263  
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
266 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
267 267  
268 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
268 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
269 269  )))
270 270  )))
271 271  
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309 309  
310 310  (% class="col-xs-12 col-sm-4" %)
311 311  (((
312 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
312 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
313 313  )))
314 314  )))
315 315  
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326 326  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
327 327  ** Tap the DND icon to turn it on and off.
328 328  
329 +
329 329  * **Pressing the mute button on the right side of phone pad:**
330 330  ** During a call, will mute the microphone.
331 331  ** Off a call, will engage do not disturb for the phone.
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337 337  
338 338  (% class="col-xs-12 col-sm-4" %)
339 339  (((
340 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="227" width="397"]]
341 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
341 341  )))
342 342  )))
343 343  
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349 349  (((
350 350  = Voicemail =
351 351  
352 -* All voicemails will be sent to the email address of the user tied to the extension.
353 -* The voicemail will be then deleted off the phone.
353 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
354 354  * Voicemails will be sent to email as a .wav file.
355 355  * Voicemails can also be accessed through the Wave phone app, if using.
356 356  )))
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379 379  ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
380 380  ** Disable touch sounds and tones in **Other Settings.**
381 381  
382 +
382 382  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
383 383  ** Tap the Home button
384 384  ** Swipe left to the second page and tap **Settings**
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386 386  ** Tap **Other Sounds**
387 387  ** Disable Touch sounds and Touch tone
388 388  
390 +
389 389  * **Adjust the Display:**
390 390  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
391 391  )))
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419 419  
420 420  (% class="col-xs-12 col-sm-4" %)
421 421  (((
422 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="397"]]
424 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
423 423  )))
424 424  )))
425 425  
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