Last modified by Christine Sklareski on 2025/07/17 09:56

From version 30.1
edited by Christine Sklareski
on 2025/05/22 15:37
Change comment: There is no comment for this version
To version 24.24
edited by Christine Sklareski
on 2025/05/22 15:07
Change comment: There is no comment for this version

Summary

Details

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Content
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7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
10 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]
10 +[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true"]]
11 11  
12 12  
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
19 +* Swiping down from the top edge of the display will reveal the Status menu where the user can easily engage do not disturb and mute the microphone.
20 20  
21 21  
22 -**Home screen of the touch display:**
22 +**Home Screen:**
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
24 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
25 25  
26 26  
27 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
28 28  
29 29  
30 30  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
31 31  
32 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
31 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
33 33  
34 34  
34 +
35 +
36 +
35 35  
36 36  )))
37 37  
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98 98  
99 99  (% class="col-xs-12 col-sm-4" %)
100 100  (((
101 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="230" width="397"]]
103 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
102 102  )))
103 103  )))
104 104  
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110 110  (((
111 111  == Place Conference Calls ==
112 112  
113 -
114 114  (((
115 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 -** Enter the first extension number then press on it on the left panel of the screen
117 -** The extension will be added to the dialing field and users can dial another number
118 -** When all extensions have been entered, press "Audio Call" or "Video Call"
116 +**To initiate a conference call from the dial screen:**
117 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
119 119  
119 +* Bring up the dial screen
120 +* Enter the first extension number then press on it on the left panel of the screen
121 +* The extension will be added to the dialing field and users can dial another number
122 +* When all extensions have been entered, press "Audio Call" or "Video Call"
123 +
120 120  * **To initiate a conference call while on a phone call:**
121 121  ** When the phone is on the call screen, tap on the "Conference" button
122 122  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
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124 124  ** Tap the "Invite" button to add more members to the conference.
125 125  
126 126  * **To initiate a conference call from the conference soft key:**
127 -** Bring up the dial screen.
128 -** Enter the first extension number then press on it on the left panel of the screen.
129 -** The extension will be added to the dialing field.
130 -** Enter other extensions until all are entered.
131 -** Press "Audio Call" or "Video Call" to begin the conference call.
131 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
132 132  
133 133  === Conference Call Management: ===
134 134  
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154 154  
155 155  (% class="col-xs-12 col-sm-4" %)
156 156  (((
157 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="397"]]
157 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
158 158  
159 159  
160 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
160 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
161 161  )))
162 162  )))
163 163  
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224 224  
225 225  (% class="col-xs-12 col-sm-4" %)
226 226  (((
227 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="397"]]
227 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
228 228  )))
229 229  )))
230 230  
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238 238  = Call Handling =
239 239  
240 240  
241 -* **To transfer a call to another extension: **
241 +* **To transfer a call **
242 242  ** **Blind transfer:**
243 243  *** While on a call, tap the **Transfer** button.
244 244  *** Select **Transfer** to bring up the transfer screen.
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246 246  *** Enter the extension.
247 247  *** Tap on the **Transfer** softkey.
248 248  *** The call will transfer to the extension and the phone system will hang up the call.
249 -** **Attended transfer**
250 -*** While on a call, tap the **Transfer** button.
251 -*** Select **Transfer** to bring up the transfer screen.
252 -*** Select the transfer mode (Blind is the default): change it to **Attended**
253 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
254 254  
255 -* **To transfer a call directly to voicemail**
250 +* **Attended transfer**
251 +** While on a call, tap the **Transfer** button.
252 +** Select **Transfer** to bring up the transfer screen.
253 +** Select the transfer mode (Blind is the default): change it to **Attended**
254 +** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 +
256 +* **To transfer a call to voicemail**
256 256  ** (((
257 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
258 +Press Transfer and then press * and then enter the extension to go to directly to VM
258 258  )))
259 259  )))
260 260  
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262 262  
263 263  (% class="col-xs-12 col-sm-4" %)
264 264  (((
265 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
266 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
266 266  
267 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
268 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
268 268  )))
269 269  )))
270 270  
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308 308  
309 309  (% class="col-xs-12 col-sm-4" %)
310 310  (((
311 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
312 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
312 312  )))
313 313  )))
314 314  
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325 325  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
326 326  ** Tap the DND icon to turn it on and off.
327 327  
329 +
328 328  * **Pressing the mute button on the right side of phone pad:**
329 329  ** During a call, will mute the microphone.
330 330  ** Off a call, will engage do not disturb for the phone.
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336 336  
337 337  (% class="col-xs-12 col-sm-4" %)
338 338  (((
339 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="227" width="397"]]
341 +[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
340 340  )))
341 341  )))
342 342  
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348 348  (((
349 349  = Voicemail =
350 350  
351 -* All voicemails will be sent to the email address of the user tied to the extension.
352 -* The voicemail will be then deleted off the phone.
353 +* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
353 353  * Voicemails will be sent to email as a .wav file.
354 354  * Voicemails can also be accessed through the Wave phone app, if using.
355 355  )))
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378 378  ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
379 379  ** Disable touch sounds and tones in **Other Settings.**
380 380  
382 +
381 381  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
382 382  ** Tap the Home button
383 383  ** Swipe left to the second page and tap **Settings**
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385 385  ** Tap **Other Sounds**
386 386  ** Disable Touch sounds and Touch tone
387 387  
390 +
388 388  * **Adjust the Display:**
389 389  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
390 390  )))
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418 418  
419 419  (% class="col-xs-12 col-sm-4" %)
420 420  (((
421 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="397"]]
424 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
422 422  )))
423 423  )))
424 424  
GS-Home-1.png
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