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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 3.4
edited by Christine Sklareski
on 2025/05/16 14:55
Change comment: There is no comment for this version
To version 15.1
edited by Christine Sklareski
on 2025/05/21 10:05
Change comment: There is no comment for this version

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... ... @@ -8,7 +8,7 @@
8 8  Hardware:
9 9  
10 10  
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel=" noopener noreferrer" target="_blank"]]
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 12  )))
13 13  
14 14  
... ... @@ -27,24 +27,71 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= Placing Calls =
30 += **Place Calls** =
31 31  
32 32  
33 -* Place a call using:
34 -** Handset
35 -** Speakerphone
36 -* To place a ringing call to another internal extension
37 -* To place a call to an outside phone number
38 -* To place an emergency 911 call
39 -* To place an internal emergency call to alert the office of issue
40 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +
42 +== Place Ringing Calls ==
43 +
44 +* **Place a ringing call to an internal extension:**
45 +** Initiate a call
46 +** Use the keypad to enter the extension
47 +** Press Audio call or Video call.
48 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +** To disconnect the call, return the handset to the cradle.
51 +\\(% style="display:none" %)
52 +* **To place a call to an outside phone number**:
53 +** Initiate a call
54 +** Use the keypad to press 9 (to access the outside line)
55 +** Use the keypad to enter the external phone number
56 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 +** To disconnect the call, return the handset to the cradle.
58 +
59 +
60 +== Place Emergency Calls ==
61 +
62 +* **To place an emergency 911 call:**
63 +** Pick up the handset or engage the speakerphone
64 +** Dial 911 or 9911 on the keypad.
65 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
67 +
68 +* **To place an internal emergency call to alert the office of an issue:**
69 +** Pick up the handset or engage the speakerphone
70 +** Dial your building's internal emergency extension on the keypad.
71 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 +
74 +
75 +== Place Conference Calls ==
76 +
77 +* (((
78 +**To initiate a conference call **
79 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
80 +
81 +* Bring up the dial screen
82 +* Enter the extension number then press on it on the left panel of the screen
83 +* The extension will be added to the dialing field and users can dial another number
84 +* When all extensions have been entered, press "Audio Call" or "Video Call"
85 +
86 +
41 41  )))
88 +)))
42 42  
43 43  
44 44  
45 45  (% class="col-xs-12 col-sm-4" %)
46 46  (((
47 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
94 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
48 48  )))
49 49  )))
50 50  
... ... @@ -59,6 +59,7 @@
59 59  = Answering Calls =
60 60  
61 61  
109 +* Call ID will show who is calling
62 62  * To answer a ringing call
63 63  * To answer a second simultaneous call
64 64  * To pick up a call ringing at another phone in your group
... ... @@ -79,12 +79,13 @@
79 79  (((
80 80  (% class="col-xs-12 col-sm-8" %)
81 81  (((
82 -= Directory / Speed Dials / Favorites =
130 += Directory, Speed Dials, Favorites, and Button Boxes =
83 83  
84 84  
85 85  * Directory
86 86  * Speed Dials
87 87  * Favorites
136 +* Button boxes
88 88  )))
89 89  
90 90  
... ... @@ -129,6 +129,28 @@
129 129  (((
130 130  (% class="col-xs-12 col-sm-8" %)
131 131  (((
181 += Pick up groups / Hunt groups / Monitored Extensions =
182 +
183 +
184 +* Pick up groups
185 +* Hunt groups
186 +* Monitored extensions
187 +)))
188 +
189 +
190 +
191 +(% class="col-xs-12 col-sm-4" %)
192 +(((
193 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
194 +)))
195 +)))
196 +
197 +----
198 +
199 +(% class="row" %)
200 +(((
201 +(% class="col-xs-12 col-sm-8" %)
202 +(((
132 132  = Call History =
133 133  
134 134  
... ... @@ -154,9 +154,7 @@
154 154  = Availability States =
155 155  
156 156  
157 -* Find your call history
158 -* Manage call history
159 -* Place calls from call history
228 +* Change availability state when OOO or In Meeting
160 160  )))
161 161  
162 162  
... ... @@ -173,7 +173,7 @@
173 173  (((
174 174  (% class="col-xs-12 col-sm-8" %)
175 175  (((
176 -= Voicemail and Auto Attendant =
245 += Checking Voicemail =
177 177  
178 178  
179 179  * To access your voicemail box
... ... @@ -180,6 +180,7 @@
180 180  * To access your voicemail from another extension within the district
181 181  * To access your voicemail from off site
182 182  * Voicemail indicator
252 +* Voicemail to email
183 183  )))
184 184  
185 185  
... ... @@ -205,7 +205,6 @@
205 205  ** Ringer volume
206 206  ** Call volume
207 207  ** Mute calls
208 -*
209 209  )))
210 210  
211 211  
... ... @@ -224,7 +224,7 @@
224 224  (((
225 225  (% class="col-xs-12 col-sm-8" %)
226 226  (((
227 -= Doorbells =
296 += Answering Doorbells =
228 228  
229 229  
230 230  Content 3
... ... @@ -245,10 +245,11 @@
245 245  (((
246 246  (% class="col-xs-12 col-sm-8" %)
247 247  (((
248 -= Paging =
317 += All Call and Paging/Intercom =
249 249  
250 250  
251 -Content 3
320 +* Page within school
321 +* Page between buildings
252 252  )))
253 253  
254 254  
GS3350-CallScreen.png
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