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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 3.3
edited by Christine Sklareski
on 2025/05/16 14:54
Change comment: There is no comment for this version
To version 13.3
edited by Christine Sklareski
on 2025/05/21 09:06
Change comment: There is no comment for this version

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... ... @@ -5,11 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 10  
11 -
12 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel=" noopener noreferrer" target="_blank"]]
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
13 13  )))
14 14  
15 15  
... ... @@ -28,24 +28,64 @@
28 28  (((
29 29  (% class="col-xs-12 col-sm-8" %)
30 30  (((
31 -= Placing Calls =
30 += **Place Calls** =
32 32  
33 33  
34 -* Place a call using:
35 -** Handset
36 -** Speakerphone
37 -* To place a ringing call to another internal extension
38 -* To place a call to an outside phone number
39 -* To place an emergency 911 call
40 -* To place an internal emergency call to alert the office of issue
41 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== ==
42 +
43 +== Place Ringing Calls ==
44 +
45 +* **Place a ringing call to an internal extension:**
46 +** Initiate a call
47 +** Use the keypad to enter the extension
48 +** Press Audio call or Video call.
49 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 +** To disconnect the call, return the handset to the cradle.
52 +\\(% style="display:none" %)
53 +* **To place a call to an outside phone number**:
54 +** Initiate a call
55 +** Use the keypad to press 9 (to access the outside line)
56 +** Use the keypad to enter the external phone number
57 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 +** To disconnect the call, return the handset to the cradle.
59 +
60 +== ==
61 +
62 +== Place Emergency Calls ==
63 +
64 +* **To place an emergency 911 call:**
65 +** Pick up the handset or engage the speakerphone
66 +** Dial 911 or 9911 on the keypad.
67 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 +
70 +* **To place an internal emergency call to alert the office of an issue:**
71 +** Pick up the handset or engage the speakerphone
72 +** Dial your building's internal emergency extension on the keypad.
73 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 +
76 +== Place Conference Calls ==
77 +
78 +* (((
79 +**To place a conference call**
42 42  )))
81 +)))
43 43  
44 44  
45 45  
46 46  (% class="col-xs-12 col-sm-4" %)
47 47  (((
48 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
87 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
49 49  )))
50 50  )))
51 51  
... ... @@ -60,6 +60,7 @@
60 60  = Answering Calls =
61 61  
62 62  
102 +* Call ID will show who is calling
63 63  * To answer a ringing call
64 64  * To answer a second simultaneous call
65 65  * To pick up a call ringing at another phone in your group
... ... @@ -80,12 +80,13 @@
80 80  (((
81 81  (% class="col-xs-12 col-sm-8" %)
82 82  (((
83 -= Directory / Speed Dials / Favorites =
123 += Directory, Speed Dials, Favorites, and Button Boxes =
84 84  
85 85  
86 86  * Directory
87 87  * Speed Dials
88 88  * Favorites
129 +* Button boxes
89 89  )))
90 90  
91 91  
... ... @@ -130,6 +130,28 @@
130 130  (((
131 131  (% class="col-xs-12 col-sm-8" %)
132 132  (((
174 += Pick up groups / Hunt groups / Monitored Extensions =
175 +
176 +
177 +* Pick up groups
178 +* Hunt groups
179 +* Monitored extensions
180 +)))
181 +
182 +
183 +
184 +(% class="col-xs-12 col-sm-4" %)
185 +(((
186 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 +)))
188 +)))
189 +
190 +----
191 +
192 +(% class="row" %)
193 +(((
194 +(% class="col-xs-12 col-sm-8" %)
195 +(((
133 133  = Call History =
134 134  
135 135  
... ... @@ -155,9 +155,7 @@
155 155  = Availability States =
156 156  
157 157  
158 -* Find your call history
159 -* Manage call history
160 -* Place calls from call history
221 +* Change availability state when OOO or In Meeting
161 161  )))
162 162  
163 163  
... ... @@ -174,7 +174,7 @@
174 174  (((
175 175  (% class="col-xs-12 col-sm-8" %)
176 176  (((
177 -= Voicemail and Auto Attendant =
238 += Voicemail =
178 178  
179 179  
180 180  * To access your voicemail box
... ... @@ -181,6 +181,7 @@
181 181  * To access your voicemail from another extension within the district
182 182  * To access your voicemail from off site
183 183  * Voicemail indicator
245 +* Voicemail to email
184 184  )))
185 185  
186 186  
... ... @@ -206,7 +206,6 @@
206 206  ** Ringer volume
207 207  ** Call volume
208 208  ** Mute calls
209 -*
210 210  )))
211 211  
212 212  
... ... @@ -246,10 +246,11 @@
246 246  (((
247 247  (% class="col-xs-12 col-sm-8" %)
248 248  (((
249 -= Paging =
310 += All Call and Paging/Intercom =
250 250  
251 251  
252 -Content 3
313 +* Page within school
314 +* Page between buildings
253 253  )))
254 254  
255 255  
GS3350-CallScreen.png
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1 +XWiki.christine_sklareskietownschoolsorg
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