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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 3.3
edited by Christine Sklareski
on 2025/05/16 14:54
Change comment: There is no comment for this version
To version 10.1
edited by Christine Sklareski
on 2025/05/16 15:47
Change comment: There is no comment for this version

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Content
... ... @@ -5,11 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 10  
11 -
12 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel=" noopener noreferrer" target="_blank"]]
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
13 13  )))
14 14  
15 15  
... ... @@ -28,18 +28,62 @@
28 28  (((
29 29  (% class="col-xs-12 col-sm-8" %)
30 30  (((
31 -= Placing Calls =
30 += **Place Calls** =
32 32  
33 33  
34 -* Place a call using:
35 -** Handset
36 -** Speakerphone
37 -* To place a ringing call to another internal extension
38 -* To place a call to an outside phone number
39 -* To place an emergency 911 call
40 -* To place an internal emergency call to alert the office of issue
41 -* To place a conference call
33 +== Place Ringing Calls ==
34 +
35 +* **Place a ringing call to an internal extension:**
36 +** **Handset**:
37 +*** Pick up the handset
38 +*** Use the keypad to enter the extension
39 +*** Press Audio call or Video call.
40 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
41 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
42 +*** To disconnect the call, return the handset to the cradle.
43 +** **Speakerphone:**
44 +*** Press the Dial/Send button or the Speaker button
45 +*** Use the keypad to enter the extension
46 +*** Press Audio call or Video call.
47 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
49 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
50 +
51 +* **To place a call to an outside phone number**
52 +** **Handset**:
53 +*** Pick up the handset
54 +*** Use the keypad to press 9 (to access the outside line)
55 +*** Use the keypad to enter the external phone number
56 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 +*** To disconnect the call, return the handset to the cradle.
58 +** **Speakerphone:**
59 +*** Press the Dial/Send button or the Speaker button
60 +*** Use the keypad to press 9 (to access the outside line)
61 +*** Use the keypad to enter the external phone number
62 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
63 +*** To disconnect the call, press the Speaker button.
64 +
65 +
66 +== Place Emergency Calls ==
67 +
68 +* **To place an emergency 911 call:**
69 +** Pick up the handset or engage the speakerphone
70 +** Dial 911 or 9911 on the keypad.
71 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
72 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
73 +
74 +* **To place an internal emergency call to alert the office of an issue:**
75 +** Pick up the handset or engage the speakerphone
76 +** Dial your building's internal emergency extension on the keypad.
77 +** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
78 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
79 +
80 +== Place Conference Calls ==
81 +
82 +* (((
83 +**To place a conference call**
42 42  )))
85 +)))
43 43  
44 44  
45 45  
... ... @@ -60,6 +60,7 @@
60 60  = Answering Calls =
61 61  
62 62  
106 +* Call ID will show who is calling
63 63  * To answer a ringing call
64 64  * To answer a second simultaneous call
65 65  * To pick up a call ringing at another phone in your group
... ... @@ -80,12 +80,13 @@
80 80  (((
81 81  (% class="col-xs-12 col-sm-8" %)
82 82  (((
83 -= Directory / Speed Dials / Favorites =
127 += Directory, Speed Dials, Favorites, and Button Boxes =
84 84  
85 85  
86 86  * Directory
87 87  * Speed Dials
88 88  * Favorites
133 +* Button boxes
89 89  )))
90 90  
91 91  
... ... @@ -130,6 +130,28 @@
130 130  (((
131 131  (% class="col-xs-12 col-sm-8" %)
132 132  (((
178 += Pick up groups / Hunt groups / Monitored Extensions =
179 +
180 +
181 +* Pick up groups
182 +* Hunt groups
183 +* Monitored extensions
184 +)))
185 +
186 +
187 +
188 +(% class="col-xs-12 col-sm-4" %)
189 +(((
190 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
191 +)))
192 +)))
193 +
194 +----
195 +
196 +(% class="row" %)
197 +(((
198 +(% class="col-xs-12 col-sm-8" %)
199 +(((
133 133  = Call History =
134 134  
135 135  
... ... @@ -155,9 +155,7 @@
155 155  = Availability States =
156 156  
157 157  
158 -* Find your call history
159 -* Manage call history
160 -* Place calls from call history
225 +* Change availability state when OOO or In Meeting
161 161  )))
162 162  
163 163  
... ... @@ -174,7 +174,7 @@
174 174  (((
175 175  (% class="col-xs-12 col-sm-8" %)
176 176  (((
177 -= Voicemail and Auto Attendant =
242 += Voicemail =
178 178  
179 179  
180 180  * To access your voicemail box
... ... @@ -181,6 +181,7 @@
181 181  * To access your voicemail from another extension within the district
182 182  * To access your voicemail from off site
183 183  * Voicemail indicator
249 +* Voicemail to email
184 184  )))
185 185  
186 186  
... ... @@ -206,7 +206,6 @@
206 206  ** Ringer volume
207 207  ** Call volume
208 208  ** Mute calls
209 -*
210 210  )))
211 211  
212 212  
... ... @@ -246,10 +246,11 @@
246 246  (((
247 247  (% class="col-xs-12 col-sm-8" %)
248 248  (((
249 -= Paging =
314 += All Call and Paging/Intercom =
250 250  
251 251  
252 -Content 3
317 +* Page within school
318 +* Page between buildings
253 253  )))
254 254  
255 255