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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 3.2
edited by Christine Sklareski
on 2025/05/16 14:49
Change comment: There is no comment for this version
To version 4.3
edited by Christine Sklareski
on 2025/05/16 15:27
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -5,11 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 10  
11 -
12 -* Front view of phone and explanation of buttons
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
13 13  )))
14 14  
15 15  
... ... @@ -31,15 +31,47 @@
31 31  = Placing Calls =
32 32  
33 33  
34 -* Place a call using:
35 -** Handset
36 -** Speakerphone
37 -* To place a ringing call to another internal extension
38 -* To place a call to an outside phone number
39 -* To place an emergency 911 call
40 -* To place an internal emergency call to alert the office of issue
41 -* To place a conference call
33 +== Placing Ringing Calls ==
34 +
35 +* **Place a ringing call to an internal extension:**
36 +** Handset:
37 +*** Pick up the handset
38 +*** Use the keypad to enter the extension
39 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 +*** To disconnect the call, return the handset to the handset cradle.
41 +** Speakerphone:
42 +*** Press the Dial/Send button or the Speaker button
43 +*** Use the keypad to enter the extension
44 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 +
47 +
48 +* **To place a call to an outside phone number**
49 +** Handset:
50 +*** Pick up the handset
51 +*** Use the keypad to press 9 (to access the outside line)
52 +*** Use the keypad to enter the external phone number
53 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
54 +*** To disconnect the call, return the handset to the handset cradle.
55 +** Speakerphone:
56 +*** Press the Dial/Send button or the Speaker button
57 +*** Use the keypad to press 9 (to access the outside line)
58 +*** Use the keypad to enter the external phone number
59 +*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
60 +
61 +
62 +== Placing Emergency Calls ==
63 +
64 +* **To place an emergency 911 call**
65 +* **To place an internal emergency call to alert the office of issue**
66 +
67 +
68 +== Placing Conference Calls ==
69 +
70 +* (((
71 +**To place a conference call**
42 42  )))
73 +)))
43 43  
44 44  
45 45  
... ... @@ -60,6 +60,7 @@
60 60  = Answering Calls =
61 61  
62 62  
94 +* Call ID will show who is calling
63 63  * To answer a ringing call
64 64  * To answer a second simultaneous call
65 65  * To pick up a call ringing at another phone in your group
... ... @@ -80,12 +80,13 @@
80 80  (((
81 81  (% class="col-xs-12 col-sm-8" %)
82 82  (((
83 -= Directory / Speed Dials / Favorites =
115 += Directory, Speed Dials, Favorites, and Button Boxes =
84 84  
85 85  
86 86  * Directory
87 87  * Speed Dials
88 88  * Favorites
121 +* Button boxes
89 89  )))
90 90  
91 91  
... ... @@ -130,6 +130,28 @@
130 130  (((
131 131  (% class="col-xs-12 col-sm-8" %)
132 132  (((
166 += Pick up groups / Hunt groups / Monitored Extensions =
167 +
168 +
169 +* Pick up groups
170 +* Hunt groups
171 +* Monitored extensions
172 +)))
173 +
174 +
175 +
176 +(% class="col-xs-12 col-sm-4" %)
177 +(((
178 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
179 +)))
180 +)))
181 +
182 +----
183 +
184 +(% class="row" %)
185 +(((
186 +(% class="col-xs-12 col-sm-8" %)
187 +(((
133 133  = Call History =
134 134  
135 135  
... ... @@ -155,9 +155,7 @@
155 155  = Availability States =
156 156  
157 157  
158 -* Find your call history
159 -* Manage call history
160 -* Place calls from call history
213 +* Change availability state when OOO or In Meeting
161 161  )))
162 162  
163 163  
... ... @@ -174,7 +174,7 @@
174 174  (((
175 175  (% class="col-xs-12 col-sm-8" %)
176 176  (((
177 -= Voicemail and Auto Attendant =
230 += Voicemail =
178 178  
179 179  
180 180  * To access your voicemail box
... ... @@ -181,6 +181,7 @@
181 181  * To access your voicemail from another extension within the district
182 182  * To access your voicemail from off site
183 183  * Voicemail indicator
237 +* Voicemail to email
184 184  )))
185 185  
186 186  
... ... @@ -206,7 +206,6 @@
206 206  ** Ringer volume
207 207  ** Call volume
208 208  ** Mute calls
209 -*
210 210  )))
211 211  
212 212  
... ... @@ -246,10 +246,11 @@
246 246  (((
247 247  (% class="col-xs-12 col-sm-8" %)
248 248  (((
249 -= Paging =
302 += All Call and Paging/Intercom =
250 250  
251 251  
252 -Content 3
305 +* Page within school
306 +* Page between buildings
253 253  )))
254 254  
255 255