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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 3.2
edited by Christine Sklareski
on 2025/05/16 14:49
Change comment: There is no comment for this version
To version 15.2
edited by Christine Sklareski
on 2025/05/21 10:31
Change comment: There is no comment for this version

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5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 10  
11 -
12 -* Front view of phone and explanation of buttons
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
13 13  )))
14 14  
15 15  
... ... @@ -28,17 +28,50 @@
28 28  (((
29 29  (% class="col-xs-12 col-sm-8" %)
30 30  (((
31 -= Placing Calls =
30 += **Place Calls** =
32 32  
33 33  
34 -* Place a call using:
35 -** Handset
36 -** Speakerphone
37 -* To place a ringing call to another internal extension
38 -* To place a call to an outside phone number
39 -* To place an emergency 911 call
40 -* To place an internal emergency call to alert the office of issue
41 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== Place Ringing Calls ==
42 +
43 +* **Place a ringing call to an internal extension:**
44 +** Initiate a call
45 +** Use the keypad to enter the extension
46 +** Press Audio call or Video call.
47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 +** To disconnect the call, return the handset to the cradle.
50 +\\(% style="display:none" %)
51 +* **To place a call to an outside phone number**:
52 +** Initiate a call
53 +** Use the keypad to press 9 (to access the outside line)
54 +** Use the keypad to enter the external phone number
55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 +** To disconnect the call, return the handset to the cradle.
57 +
58 +== Place Emergency Calls ==
59 +
60 +* **To place an emergency 911 call:**
61 +** Pick up the handset or engage the speakerphone
62 +** Dial 911 or 9911 on the keypad.
63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 +
66 +* **To place an internal emergency call to alert the office of an issue:**
67 +** Pick up the handset or engage the speakerphone
68 +** Dial your building's internal emergency extension on the keypad.
69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 +
72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 +
42 42  )))
43 43  
44 44  
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45 45  
46 46  (% class="col-xs-12 col-sm-4" %)
47 47  (((
48 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
49 49  )))
50 50  )))
51 51  
84 +----
52 52  
86 +(% class="row" %)
87 +(((
88 +(% class="col-xs-12 col-sm-8" %)
89 +(((
90 +== Place Conference Calls ==
53 53  
92 +* (((
93 +**To initiate a conference call:**
94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 +
96 +* Bring up the dial screen
97 +* Enter the first extension number then press on it on the left panel of the screen
98 +* The extension will be added to the dialing field and users can dial another number
99 +* When all extensions have been entered, press "Audio Call" or "Video Call"
100 +
101 +**To initiate a conference call while on a phone call:**
102 +
103 +* When** **the phone is on the call screen, tap on the "Conference" button
104 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 +* Tap the "Invite" button to add members to the conference.
106 +* A dial tone will be heard to start dialing a new number.
107 +)))
108 +
109 +
110 +)))
111 +
112 +
113 +
114 +(% class="col-xs-12 col-sm-4" %)
115 +(((
116 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
117 +)))
118 +)))
119 +
54 54  ----
55 55  
56 56  (% class="row" %)
... ... @@ -60,6 +60,7 @@
60 60  = Answering Calls =
61 61  
62 62  
129 +* Call ID will show who is calling
63 63  * To answer a ringing call
64 64  * To answer a second simultaneous call
65 65  * To pick up a call ringing at another phone in your group
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80 80  (((
81 81  (% class="col-xs-12 col-sm-8" %)
82 82  (((
83 -= Directory / Speed Dials / Favorites =
150 += Directory, Speed Dials, Favorites, and Button Boxes =
84 84  
85 85  
86 86  * Directory
87 87  * Speed Dials
88 88  * Favorites
156 +* Button boxes
89 89  )))
90 90  
91 91  
... ... @@ -130,6 +130,28 @@
130 130  (((
131 131  (% class="col-xs-12 col-sm-8" %)
132 132  (((
201 += Pick up groups / Hunt groups / Monitored Extensions =
202 +
203 +
204 +* Pick up groups
205 +* Hunt groups
206 +* Monitored extensions
207 +)))
208 +
209 +
210 +
211 +(% class="col-xs-12 col-sm-4" %)
212 +(((
213 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
214 +)))
215 +)))
216 +
217 +----
218 +
219 +(% class="row" %)
220 +(((
221 +(% class="col-xs-12 col-sm-8" %)
222 +(((
133 133  = Call History =
134 134  
135 135  
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155 155  = Availability States =
156 156  
157 157  
158 -* Find your call history
159 -* Manage call history
160 -* Place calls from call history
248 +* Change availability state when OOO or In Meeting
161 161  )))
162 162  
163 163  
... ... @@ -174,7 +174,7 @@
174 174  (((
175 175  (% class="col-xs-12 col-sm-8" %)
176 176  (((
177 -= Voicemail and Auto Attendant =
265 += Checking Voicemail =
178 178  
179 179  
180 180  * To access your voicemail box
... ... @@ -181,6 +181,7 @@
181 181  * To access your voicemail from another extension within the district
182 182  * To access your voicemail from off site
183 183  * Voicemail indicator
272 +* Voicemail to email
184 184  )))
185 185  
186 186  
... ... @@ -206,7 +206,6 @@
206 206  ** Ringer volume
207 207  ** Call volume
208 208  ** Mute calls
209 -*
210 210  )))
211 211  
212 212  
... ... @@ -225,7 +225,7 @@
225 225  (((
226 226  (% class="col-xs-12 col-sm-8" %)
227 227  (((
228 -= Doorbells =
316 += Answering Doorbells =
229 229  
230 230  
231 231  Content 3
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246 246  (((
247 247  (% class="col-xs-12 col-sm-8" %)
248 248  (((
249 -= Paging =
337 += All Call and Paging/Intercom =
250 250  
251 251  
252 -Content 3
340 +* Page within school
341 +* Page between buildings
253 253  )))
254 254  
255 255  
GS3350-CallScreen.png
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1 +XWiki.christine_sklareskietownschoolsorg
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