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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 3.2
edited by Christine Sklareski
on 2025/05/16 14:49
Change comment: There is no comment for this version
To version 12.2
edited by Christine Sklareski
on 2025/05/16 16:05
Change comment: There is no comment for this version

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... ... @@ -5,11 +5,10 @@
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 6  
7 7  
8 +Hardware:
8 8  
9 -Description area
10 10  
11 -
12 -* Front view of phone and explanation of buttons
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
13 13  )))
14 14  
15 15  
... ... @@ -28,24 +28,76 @@
28 28  (((
29 29  (% class="col-xs-12 col-sm-8" %)
30 30  (((
31 -= Placing Calls =
30 += **Place Calls** =
32 32  
33 33  
34 -* Place a call using:
35 -** Handset
36 -** Speakerphone
37 -* To place a ringing call to another internal extension
38 -* To place a call to an outside phone number
39 -* To place an emergency 911 call
40 -* To place an internal emergency call to alert the office of issue
41 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== Place Ringing Calls ==
42 +
43 +* **Place a ringing call to an internal extension:**
44 +** **Handset**:
45 +*** Initiate a call
46 +*** Use the keypad to enter the extension
47 +*** Press Audio call or Video call.
48 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 +*** To disconnect the call, return the handset to the cradle.
51 +** **Speakerphone:**
52 +*** Press the Dial/Send button or the Speaker button
53 +*** Use the keypad to enter the extension
54 +*** Press Audio call or Video call.
55 +**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
56 +**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
57 +*** To disconnect the call, press the Speaker button.(% style="display:none" %)
58 +
59 +* **To place a call to an outside phone number**
60 +** **Handset**:
61 +*** Pick up the handset
62 +*** Use the keypad to press 9 (to access the outside line)
63 +*** Use the keypad to enter the external phone number
64 +*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
65 +*** To disconnect the call, return the handset to the cradle.
66 +** **Speakerphone:**
67 +*** Press the Dial/Send button or the Speaker button
68 +*** Use the keypad to press 9 (to access the outside line)
69 +*** Use the keypad to enter the external phone number
70 +*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 +*** To disconnect the call, press the Speaker button.
72 +
73 +
74 +== Place Emergency Calls ==
75 +
76 +* **To place an emergency 911 call:**
77 +** Pick up the handset or engage the speakerphone
78 +** Dial 911 or 9911 on the keypad.
79 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
80 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
81 +
82 +* **To place an internal emergency call to alert the office of an issue:**
83 +** Pick up the handset or engage the speakerphone
84 +** Dial your building's internal emergency extension on the keypad.
85 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
86 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
87 +
88 +== Place Conference Calls ==
89 +
90 +* (((
91 +**To place a conference call**
42 42  )))
93 +)))
43 43  
44 44  
45 45  
46 46  (% class="col-xs-12 col-sm-4" %)
47 47  (((
48 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
99 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
49 49  )))
50 50  )))
51 51  
... ... @@ -60,6 +60,7 @@
60 60  = Answering Calls =
61 61  
62 62  
114 +* Call ID will show who is calling
63 63  * To answer a ringing call
64 64  * To answer a second simultaneous call
65 65  * To pick up a call ringing at another phone in your group
... ... @@ -80,12 +80,13 @@
80 80  (((
81 81  (% class="col-xs-12 col-sm-8" %)
82 82  (((
83 -= Directory / Speed Dials / Favorites =
135 += Directory, Speed Dials, Favorites, and Button Boxes =
84 84  
85 85  
86 86  * Directory
87 87  * Speed Dials
88 88  * Favorites
141 +* Button boxes
89 89  )))
90 90  
91 91  
... ... @@ -130,6 +130,28 @@
130 130  (((
131 131  (% class="col-xs-12 col-sm-8" %)
132 132  (((
186 += Pick up groups / Hunt groups / Monitored Extensions =
187 +
188 +
189 +* Pick up groups
190 +* Hunt groups
191 +* Monitored extensions
192 +)))
193 +
194 +
195 +
196 +(% class="col-xs-12 col-sm-4" %)
197 +(((
198 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
199 +)))
200 +)))
201 +
202 +----
203 +
204 +(% class="row" %)
205 +(((
206 +(% class="col-xs-12 col-sm-8" %)
207 +(((
133 133  = Call History =
134 134  
135 135  
... ... @@ -155,9 +155,7 @@
155 155  = Availability States =
156 156  
157 157  
158 -* Find your call history
159 -* Manage call history
160 -* Place calls from call history
233 +* Change availability state when OOO or In Meeting
161 161  )))
162 162  
163 163  
... ... @@ -174,7 +174,7 @@
174 174  (((
175 175  (% class="col-xs-12 col-sm-8" %)
176 176  (((
177 -= Voicemail and Auto Attendant =
250 += Voicemail =
178 178  
179 179  
180 180  * To access your voicemail box
... ... @@ -181,6 +181,7 @@
181 181  * To access your voicemail from another extension within the district
182 182  * To access your voicemail from off site
183 183  * Voicemail indicator
257 +* Voicemail to email
184 184  )))
185 185  
186 186  
... ... @@ -206,7 +206,6 @@
206 206  ** Ringer volume
207 207  ** Call volume
208 208  ** Mute calls
209 -*
210 210  )))
211 211  
212 212  
... ... @@ -246,10 +246,11 @@
246 246  (((
247 247  (% class="col-xs-12 col-sm-8" %)
248 248  (((
249 -= Paging =
322 += All Call and Paging/Intercom =
250 250  
251 251  
252 -Content 3
325 +* Page within school
326 +* Page between buildings
253 253  )))
254 254  
255 255  
GS3350-CallScreen.png
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1 +XWiki.christine_sklareskietownschoolsorg
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