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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 3.10
edited by Christine Sklareski
on 2025/05/16 15:07
Change comment: There is no comment for this version
To version 17.1
edited by Christine Sklareski
on 2025/05/21 10:41
Change comment: There is no comment for this version

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8 8  Hardware:
9 9  
10 10  
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel=" noopener noreferrer" target="_blank"]]
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 12  )))
13 13  
14 14  
... ... @@ -27,17 +27,50 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= Placing Calls =
30 += **Place Calls** =
31 31  
32 32  
33 -* Place a call using:
34 -** Handset
35 -** Speakerphone
36 -* To place a ringing call to another internal extension
37 -* To place a call to an outside phone number
38 -* To place an emergency 911 call
39 -* To place an internal emergency call to alert the office of issue
40 -* To place a conference call
33 +== Initiate a call: ==
34 +
35 +1. Pick up the handset
36 +1. Press the Speaker button on the phone
37 +1. Press the Speaker button on the touchscreen
38 +1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 +1. Press a name on a button box (speakerphone will engage if not using handset)
40 +
41 +== Place Ringing Calls ==
42 +
43 +* **Place a ringing call to an internal extension:**
44 +** Initiate a call
45 +** Use the keypad to enter the extension
46 +** Press Audio call or Video call.
47 +*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 +*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 +** To disconnect the call, return the handset to the cradle.
50 +\\(% style="display:none" %)
51 +* **To place a call to an outside phone number**:
52 +** Initiate a call
53 +** Use the keypad to press 9 (to access the outside line)
54 +** Use the keypad to enter the external phone number
55 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 +** To disconnect the call, return the handset to the cradle.
57 +
58 +== Place Emergency Calls ==
59 +
60 +* **To place an emergency 911 call:**
61 +** Pick up the handset or engage the speakerphone
62 +** Dial 911 or 9911 on the keypad.
63 +** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
65 +
66 +* **To place an internal emergency call to alert the office of an issue:**
67 +** Pick up the handset or engage the speakerphone
68 +** Dial your building's internal emergency extension on the keypad.
69 +** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 +** To disconnect the call, return the handset to the cradle or press the Speaker button.
71 +
72 +(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73 +
41 41  )))
42 42  
43 43  
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44 44  
45 45  (% class="col-xs-12 col-sm-4" %)
46 46  (((
47 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
80 +[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
48 48  )))
49 49  )))
50 50  
84 +----
51 51  
86 +(% class="row" %)
87 +(((
88 +(% class="col-xs-12 col-sm-8" %)
89 +(((
90 +== Place Conference Calls ==
52 52  
92 +* (((
93 +**To initiate a conference call:**
94 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95 +
96 +* Bring up the dial screen
97 +* Enter the first extension number then press on it on the left panel of the screen
98 +* The extension will be added to the dialing field and users can dial another number
99 +* When all extensions have been entered, press "Audio Call" or "Video Call"
100 +
101 +
102 +
103 +
104 +**To initiate a conference call while on a phone call:**
105 +
106 +* When** **the phone is on the call screen, tap on the "Conference" button
107 +* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
108 +* Tap the "Invite" button to add members to the conference.
109 +* A dial tone will be heard to start dialing a new number.
110 +)))
111 +
112 +
113 +)))
114 +
115 +
116 +
117 +(% class="col-xs-12 col-sm-4" %)
118 +(((
119 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
120 +
121 +
122 +[[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
123 +)))
124 +)))
125 +
126 +
53 53  ----
54 54  
55 55  (% class="row" %)
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131 131  (((
132 132  (% class="col-xs-12 col-sm-8" %)
133 133  (((
208 += Pick up groups / Hunt groups / Monitored Extensions =
209 +
210 +
211 +* Pick up groups
212 +* Hunt groups
213 +* Monitored extensions
214 +)))
215 +
216 +
217 +
218 +(% class="col-xs-12 col-sm-4" %)
219 +(((
220 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
221 +)))
222 +)))
223 +
224 +----
225 +
226 +(% class="row" %)
227 +(((
228 +(% class="col-xs-12 col-sm-8" %)
229 +(((
134 134  = Call History =
135 135  
136 136  
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173 173  (((
174 174  (% class="col-xs-12 col-sm-8" %)
175 175  (((
176 -= Voicemail =
272 += Checking Voicemail =
177 177  
178 178  
179 179  * To access your voicemail box
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180 180  * To access your voicemail from another extension within the district
181 181  * To access your voicemail from off site
182 182  * Voicemail indicator
279 +* Voicemail to email
183 183  )))
184 184  
185 185  
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205 205  ** Ringer volume
206 206  ** Call volume
207 207  ** Mute calls
208 -* Set wallpaper
209 -* Set date and time
210 210  )))
211 211  
212 212  
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225 225  (((
226 226  (% class="col-xs-12 col-sm-8" %)
227 227  (((
228 -= Doorbells =
323 += Answering Doorbells =
229 229  
230 230  
231 231  Content 3
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