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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 27.9
edited by Christine Sklareski
on 2025/05/22 15:21
Change comment: There is no comment for this version
To version 23.44
edited by Christine Sklareski
on 2025/05/22 13:37
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -16,20 +16,17 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
20 +**Home Screen:**
21 21  
22 -**Home screen of the touch display:**
22 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
25 25  
26 26  
27 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
28 28  
29 -
30 30  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
31 31  
32 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
29 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
33 33  
34 34  
35 35  
... ... @@ -205,7 +205,7 @@
205 205  = Directory, Contacts list, and Button boxes =
206 206  
207 207  
208 -* **Finding EASD extensions in the directory**:
205 +* **Finding extensions in the directory**:
209 209  ** Tap the **User** icon on the right side of the home screen
210 210  ** In the left menu, tap **LDAP**
211 211  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
... ... @@ -216,7 +216,6 @@
216 216  ** In the left menu, tap **LDAP**
217 217  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
218 218  ** Tap the **Download** button to save the extension to the contact list.
219 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
220 220  
221 221  * **Button boxes**
222 222  )))
... ... @@ -225,7 +225,7 @@
225 225  
226 226  (% class="col-xs-12 col-sm-4" %)
227 227  (((
228 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
224 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
229 229  )))
230 230  )))
231 231  
... ... @@ -239,7 +239,7 @@
239 239  = Call Handling =
240 240  
241 241  
242 -* **To transfer a call to another extension: **
238 +* **To transfer a call **
243 243  ** **Blind transfer:**
244 244  *** While on a call, tap the **Transfer** button.
245 245  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -247,15 +247,15 @@
247 247  *** Enter the extension.
248 248  *** Tap on the **Transfer** softkey.
249 249  *** The call will transfer to the extension and the phone system will hang up the call.
250 -** **Attended transfer**
246 +** **Announced transfer**
251 251  *** While on a call, tap the **Transfer** button.
252 252  *** Select **Transfer** to bring up the transfer screen.
253 253  *** Select the transfer mode (Blind is the default): change it to **Attended**
254 254  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
255 -
256 -* **To transfer a call directly to voicemail**
251 +***
252 +* **To transfer a call to voicemail**
257 257  ** (((
258 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
254 +Press Transfer and then press * and then enter the extension to go to directly to VM
259 259  )))
260 260  )))
261 261  
... ... @@ -263,9 +263,7 @@
263 263  
264 264  (% class="col-xs-12 col-sm-4" %)
265 265  (((
266 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
267 -
268 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
262 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
269 269  )))
270 270  )))
271 271  
... ... @@ -301,8 +301,9 @@
301 301  = Call History =
302 302  
303 303  
304 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
305 -* Initiate a call from the history by tapping the green call or video buttons.
298 +* **View call history:**
299 +** Tap the **Call History** button on the right side of the home screen.
300 +** Initiate a call from the history by tapping the green call or video buttons.
306 306  )))
307 307  
308 308  
... ... @@ -319,18 +319,10 @@
319 319  (((
320 320  (% class="col-xs-12 col-sm-8" %)
321 321  (((
322 -= Availability State: Do Not Disturb =
317 += Availability States =
323 323  
324 324  
325 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
326 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
327 -** Tap the DND icon to turn it on and off.
328 -
329 -* **Pressing the mute button on the right side of phone pad:**
330 -** During a call, will mute the microphone.
331 -** Off a call, will engage do not disturb for the phone.
332 -
333 -
320 +* Change availability state when OOO or In Meeting
334 334  )))
335 335  
336 336  
... ... @@ -337,7 +337,7 @@
337 337  
338 338  (% class="col-xs-12 col-sm-4" %)
339 339  (((
340 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
327 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
341 341  )))
342 342  )))
343 343  
... ... @@ -347,11 +347,17 @@
347 347  (((
348 348  (% class="col-xs-12 col-sm-8" %)
349 349  (((
350 -= Voicemail =
337 += Checking Voicemail =
351 351  
352 -* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
353 -* Voicemails will be sent to email as a .wav file.
354 -* Voicemails can also be accessed through the Wave phone app, if using.
339 +When there is a new voicemail, the Message Waiting Indication LED icon will blink in red on the upper right corner of the phone and an icon will appear in the status bar.
340 +
341 +​​​​​​​
342 +
343 +* To access your voicemail box
344 +* To access your voicemail from another extension within the district
345 +* To access your voicemail from off site
346 +* Voicemail indicator
347 +* Voicemail to email
355 355  )))
356 356  
357 357  
... ... @@ -358,7 +358,7 @@
358 358  
359 359  (% class="col-xs-12 col-sm-4" %)
360 360  (((
361 -[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
354 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
362 362  )))
363 363  )))
364 364  
... ... @@ -372,21 +372,11 @@
372 372  = Phone Settings =
373 373  
374 374  
375 -* **Adjust sounds and set ring tones:**
376 -** On the home screen, swipe to the second page and tap **Settings**.
377 -** Swipe up and tap on **Sound.**
378 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
379 -** Disable touch sounds and tones in **Other Settings.**
380 -
381 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
382 -** Tap the Home button
383 -** Swipe left to the second page and tap **Settings**
384 -** Swipe up and tap on **Sound**
385 -** Tap **Other Sounds**
386 -** Disable Touch sounds and Touch tone
387 -
388 -* **Adjust the Display:**
389 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
368 +* Disable tap and button sounds
369 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
370 +* Adjust ringer and alert volumes
371 +* Set ring tones
372 +* Disable touch sounds and tones in **Other Settings.**
390 390  )))
391 391  
392 392  
... ... @@ -406,12 +406,8 @@
406 406  (((
407 407  = Answering Doorbells =
408 408  
409 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
410 410  
411 -
412 -* Press **Open **to open the door
413 -* Press **Answer** to answer the call
414 -* Press **Reject** to deny access through the door.
393 +Content 3
415 415  )))
416 416  
417 417  
... ... @@ -418,7 +418,7 @@
418 418  
419 419  (% class="col-xs-12 col-sm-4" %)
420 420  (((
421 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
400 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
422 422  )))
423 423  )))
424 424  
... ... @@ -452,8 +452,7 @@
452 452  (((
453 453  = Extra =
454 454  
455 -* E:
456 -* E
434 +
457 457  )))
458 458  
459 459  
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