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Last modified by Christine Sklareski on 2025/08/13 16:06
From version 27.17
edited by Christine Sklareski
on 2025/05/22 15:34
Change comment: There is no comment for this version
To version 76.4
edited by Christine Sklareski
on 2025/07/10 09:37
Change comment: There is no comment for this version

Summary

Details

Page properties
Parent
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1 -Sandbox.GrandStream Phones.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
Content
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7 7  
8 8  
9 9  (% class="wikigeneratedid" %)
10 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true"]]
10 +[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]
11 11  
12 12  
13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -Things to note:
16 +**Things to note:**
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 -
22 22  **Home screen of the touch display:**
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
23 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
25 25  
26 26  
27 27  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
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32 32  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
33 33  
34 34  
35 -
34 +A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
36 36  )))
37 37  
38 38  
... ... @@ -57,26 +57,26 @@
57 57  
58 58  == Multiple ways to Initiate a call: ==
59 59  
60 -1. Pick up the handset
61 -1. Press the Speaker button on the phone
62 -1. Press the Call button on the touchscreen
63 -1. Press a name in the Speed dial menu on the touchscreen or the button box
59 +1. Pick up the handset.
60 +1. Press the Speaker button on the phone.
61 +1. Press the Call button on the touchscreen.
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box.
64 64  1. Find a name in Contacts
65 65  
66 66  == Place Calls ==
67 67  
68 68  * **Place a ringing call to an internal extension:**
69 -** Initiate a call
70 -** Use the keypad to enter the extension
68 +** Initiate a call.
69 +** Use the keypad to enter the extension.
71 71  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
72 72  
73 73  (% style="display:none" %)
74 74  
75 75  * **To place a call to an outside phone number**:
76 -** Initiate a call
77 -** Dial 9 (to access the outside line)
78 -** Dial the external phone number
79 -** Press Audio call.
75 +** Initiate a call.
76 +** Dial **9** (to access the outside line).
77 +** Dial the external phone number.
78 +** Press Audio call or wait for the call to connect automatically.
80 80  
81 81  == Place Emergency Calls ==
82 82  
... ... @@ -83,12 +83,12 @@
83 83  * **To place an emergency 911 call:**
84 84  ** Initiate a call.
85 85  ** Dial 911 or 9911.
86 -** Press Audio call.
85 +** Press Audio call or wait for the call to connect automatically.
87 87  
88 88  * **To place an internal emergency call to alert the office of an issue:**
89 89  ** Initiate a call.
90 90  ** Dial your building's internal emergency extension.
91 -** Press Audio call.
90 +** Press Audio call or wait for the call to connect automatically.
92 92  
93 93  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
94 94  
... ... @@ -98,7 +98,7 @@
98 98  
99 99  (% class="col-xs-12 col-sm-4" %)
100 100  (((
101 -[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="230" width="397"]]
100 +[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
102 102  )))
103 103  )))
104 104  
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112 112  
113 113  
114 114  (((
115 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 -** Enter the first extension number then press on it on the left panel of the screen
117 -** The extension will be added to the dialing field and users can dial another number
118 -** When all extensions have been entered, press "Audio Call" or "Video Call"
114 +* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
115 +** Bring up the dial screen.
116 +** Enter the first extension number, then press on it on the left panel of the screen.
117 +** The extension will be added to the dialing field and users can dial another number.
118 +** When all extensions have been entered, press "Audio Call" or "Video Call".
119 119  
120 -
121 121  * **To initiate a conference call while on a phone call:**
122 -** When the phone is on the call screen, tap on the "Conference" button
121 +** When the phone is on the call screen, tap on the "Conference" button.
123 123  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
124 124  ** After the call is established, the conference screen is brought up.
125 125  ** Tap the "Invite" button to add more members to the conference.
126 126  
127 -
128 128  * **To initiate a conference call from the conference soft key:**
129 129  ** Bring up the dial screen.
130 -** Enter the first extension number then press on it on the left panel of the screen.
128 +** Enter the first extension number, then press on it on the left panel of the screen.
131 131  ** The extension will be added to the dialing field.
132 132  ** Enter other extensions until all are entered.
133 133  ** Press "Audio Call" or "Video Call" to begin the conference call.
134 134  
133 +(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
134 +**Conference Call Management:**
135 135  
136 -=== Conference Call Management: ===
137 -
138 138  * (((
139 139  **Attendee management**:
140 140  
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157 157  
158 158  (% class="col-xs-12 col-sm-4" %)
159 159  (((
160 -[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="220" width="397"]]
158 +[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
161 161  
162 162  
163 -[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
161 +[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
164 164  )))
165 165  )))
166 166  
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176 176  Caller ID will show who is calling.
177 177  
178 178  * **To answer a single incoming call**:
179 -** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
180 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
177 +** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
178 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
181 181  
182 182  * **To answer an incoming call during an active call:**
183 183  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
184 -**
185 -* **To pick up a call ringing at another phone in your group**
186 -**
187 -* **To send a ringing call to voicemail instead of answering**
188 -**
182 +
183 +* **To pick up a call ringing at another phone in your group:**
184 +** Lift the handset and press the PICKUP button.
185 +
186 +* **To send a ringing call to voicemail instead of answering:**
187 +** Press **Reject** on the phone display to transfer the call to voicemail.
189 189  )))
190 190  
191 191  
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192 192  
193 193  (% class="col-xs-12 col-sm-4" %)
194 194  (((
195 -[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
194 +[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
196 196  
197 -[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
196 +[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
198 198  )))
199 199  )))
200 200  
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208 208  
209 209  
210 210  * **Finding EASD extensions in the directory**:
211 -** Tap the **User** icon on the right side of the home screen
212 -** In the left menu, tap **LDAP**
210 +** Tap the **User** icon on the right side of the home screen.
211 +** In the left menu, tap **LDAP.**
213 213  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
214 214  ** Tap the **green** **phone** icon to place a call.
215 215  
216 216  * **Frequently called contact list**:
217 -** Tap the **User** icon on the right side of the home screen
218 -** In the left menu, tap **LDAP**
216 +** Tap the **User** icon on the right side of the home screen.
217 +** In the left menu, tap **LDAP.**
219 219  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
220 220  ** Tap the **Download** button to save the extension to the contact list.
221 221  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
222 -
223 -* **Button boxes**
221 +* **Saving Favorites:**
222 +** To save a favorite number, they must first be saved to your **Contacts** (not LDAP).
223 +** Tap on the user in Contacts
224 +** Tap the Star to add them to Favorites.
224 224  )))
225 225  
226 226  
... ... @@ -227,7 +227,7 @@
227 227  
228 228  (% class="col-xs-12 col-sm-4" %)
229 229  (((
230 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="225" width="397"]]
231 +[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
231 231  )))
232 232  )))
233 233  
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244 244  * **To transfer a call to another extension: **
245 245  ** **Blind transfer:**
246 246  *** While on a call, tap the **Transfer** button.
247 -*** Select **Transfer** to bring up the transfer screen.
248 -*** Select the transfer mode "**Blind**" (blind is the default)
249 -*** Enter the extension.
248 +*** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
249 +*** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
250 +**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
250 250  *** Tap on the **Transfer** softkey.
251 -*** The call will transfer to the extension and the phone system will hang up the call.
252 -** **Attended transfer**
252 +*** The call will transfer to the extension and the phone system will hang up the initial call.
253 +** **Attended transfer:**
253 253  *** While on a call, tap the **Transfer** button.
254 254  *** Select **Transfer** to bring up the transfer screen.
255 -*** Select the transfer mode (Blind is the default): change it to **Attended**
256 +*** Select the transfer mode (blind is the default) and change it to **Attended.**
256 256  *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
257 257  
258 -* **To transfer a call directly to voicemail**
259 -** (((
260 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
259 +* **To transfer a call directly to voicemail:**
260 +** Press** Transfer. **
261 +** Press** * **(star button).
262 +** **Enter the desired voicemail extension.**
263 +** Press** Blind Transfer **to go to directly to voicemail.
261 261  )))
262 -)))
263 263  
264 264  
265 265  
266 266  (% class="col-xs-12 col-sm-4" %)
267 267  (((
268 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
270 +[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
269 269  
270 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
272 +[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
271 271  )))
272 272  )))
273 273  
274 274  
277 +
278 +
275 275  ----
276 276  
277 277  (% class="row" %)
... ... @@ -278,12 +278,17 @@
278 278  (((
279 279  (% class="col-xs-12 col-sm-8" %)
280 280  (((
281 -= Pick up groups / Hunt groups / Monitored Extensions =
285 += Call History =
282 282  
283 283  
284 -* Pick up groups
285 -* Hunt groups
286 -* Monitored extensions
288 +* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
289 +* Initiate a call from the history by tapping the green call or video buttons.
290 +
291 +== Missed Calls ==
292 +
293 +* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
294 +* Tap the green phone icon to return the call.
295 +* Tap anywhere on the display except the missed call prompt to return to the home screen.
287 287  )))
288 288  
289 289  
... ... @@ -290,28 +290,27 @@
290 290  
291 291  (% class="col-xs-12 col-sm-4" %)
292 292  (((
293 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
294 -)))
295 -)))
302 +[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
296 296  
297 -----
298 298  
299 -(% class="row" %)
300 -(((
301 -(% class="col-xs-12 col-sm-8" %)
302 -(((
303 -= Call History =
305 +[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
304 304  
305 305  
306 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
307 -* Initiate a call from the history by tapping the green call or video buttons.
308 -)))
309 309  
310 310  
311 311  
312 -(% class="col-xs-12 col-sm-4" %)
313 -(((
314 -[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
311 +
312 +
313 +
314 +
315 +
316 +
317 +
318 +
319 +
320 +
321 +
322 +
315 315  )))
316 316  )))
317 317  
... ... @@ -324,13 +324,14 @@
324 324  = Availability State: Do Not Disturb =
325 325  
326 326  
327 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
335 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
328 328  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
329 329  ** Tap the DND icon to turn it on and off.
338 +** Calls can still be made out when the phone is in DND.
330 330  
331 331  * **Pressing the mute button on the right side of phone pad:**
332 -** During a call, will mute the microphone.
333 -** Off a call, will engage do not disturb for the phone.
341 +** During a call: will mute the microphone.
342 +** Off a call: will engage **do not disturb** for the phone.
334 334  
335 335  
336 336  )))
... ... @@ -339,7 +339,18 @@
339 339  
340 340  (% class="col-xs-12 col-sm-4" %)
341 341  (((
342 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="227" width="397"]]
351 +[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
352 +
353 +
354 +
355 +
356 +
357 +
358 +
359 +
360 +
361 +
362 +[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
343 343  )))
344 344  )))
345 345  
... ... @@ -351,10 +351,14 @@
351 351  (((
352 352  = Voicemail =
353 353  
354 -* All voicemails will be sent to the email address of the user tied to the extension.
355 -* The voicemail will be then deleted off the phone.
356 -* Voicemails will be sent to email as a .wav file.
357 -* Voicemails can also be accessed through the Wave phone app, if using.
374 +* Voicemails can be accessed
375 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
376 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
377 +** **District email**: 
378 +*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
379 +**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
380 +**** **Safari** web browser: voicemail .wav files play within the browser.
381 +**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
358 358  )))
359 359  
360 360  
... ... @@ -361,7 +361,7 @@
361 361  
362 362  (% class="col-xs-12 col-sm-4" %)
363 363  (((
364 -[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
388 +[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
365 365  )))
366 366  )))
367 367  
... ... @@ -382,11 +382,11 @@
382 382  ** Disable touch sounds and tones in **Other Settings.**
383 383  
384 384  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
385 -** Tap the Home button
386 -** Swipe left to the second page and tap **Settings**
387 -** Swipe up and tap on **Sound**
388 -** Tap **Other Sounds**
389 -** Disable Touch sounds and Touch tone
409 +** Tap the Home button.
410 +** Swipe left to the second page and tap **Settings.**
411 +** Swipe up and tap on **Sound.**
412 +** Tap **Other Sounds.**
413 +** Disable Touch sounds and Touch tone.
390 390  
391 391  * **Adjust the Display:**
392 392  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -395,7 +395,7 @@
395 395  
396 396  (% class="col-xs-12 col-sm-4" %)
397 397  (((
398 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
422 +[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
399 399  )))
400 400  )))
401 401  
... ... @@ -409,12 +409,12 @@
409 409  (((
410 410  = Answering Doorbells =
411 411  
412 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
436 +The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
413 413  
414 414  
415 -* Press **Open **to open the door
416 -* Press **Answer** to answer the call
417 -* Press **Reject** to deny access through the door.
439 +* Press **Open **to open the door for visitors.
440 +* Press **Answer** to answer the call and speak to the visitor.
441 +* Press **Reject** to hang up the call.
418 418  )))
419 419  
420 420  
... ... @@ -421,7 +421,7 @@
421 421  
422 422  (% class="col-xs-12 col-sm-4" %)
423 423  (((
424 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="237" width="397"]]
448 +[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
425 425  )))
426 426  )))
427 427  
... ... @@ -432,11 +432,15 @@
432 432  (((
433 433  (% class="col-xs-12 col-sm-8" %)
434 434  (((
435 -= All Call and Paging/Intercom =
459 += Paging =
436 436  
437 437  
438 -* Page within school
439 -* Page between buildings
462 +* **To all-call page within school:**
463 +** Pick up the handset.
464 +** When the dial tone is heard, enter the building's all-call paging extension.
465 +** When you hear the all-call paging tone, say the message into the handset.
466 +** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
467 +** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
440 440  )))
441 441  
442 442  
... ... @@ -443,7 +443,7 @@
443 443  
444 444  (% class="col-xs-12 col-sm-4" %)
445 445  (((
446 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
474 +[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
447 447  )))
448 448  )))
449 449  
... ... @@ -453,10 +453,12 @@
453 453  (((
454 454  (% class="col-xs-12 col-sm-8" %)
455 455  (((
456 -= Extra =
484 += Restart the Phone =
457 457  
458 -* E:
459 -* E
486 +
487 +* Disconnect the phone cord from the back.
488 +* Wait a minute and then reconnect it to the same port.
489 +* The phone will become functional after two minutes.
460 460  )))
461 461  
462 462  
... ... @@ -463,6 +463,8 @@
463 463  
464 464  (% class="col-xs-12 col-sm-4" %)
465 465  (((
466 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
496 +[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
467 467  )))
468 468  )))
499 +
500 +~)~)~)
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