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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 27.15
edited by Christine Sklareski
on 2025/05/22 15:31
Change comment: There is no comment for this version
To version 23.41
edited by Christine Sklareski
on 2025/05/22 12:59
Change comment: There is no comment for this version

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Content
... ... @@ -16,22 +16,23 @@
16 16  Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 20  
21 21  
22 -**Home screen of the touch display:**
21 +**Home Screen:**
23 23  
24 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to Settings.
23 +The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom.
25 25  
26 26  
27 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
28 28  
29 29  
30 30  The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
31 31  
32 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
30 +[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="197" width="360"]]
33 33  
34 34  
33 +
34 +
35 +
35 35  
36 36  )))
37 37  
... ... @@ -110,13 +110,14 @@
110 110  (((
111 111  == Place Conference Calls ==
112 112  
113 -
114 114  (((
115 -* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
116 -** Enter the first extension number then press on it on the left panel of the screen
117 -** The extension will be added to the dialing field and users can dial another number
118 -** When all extensions have been entered, press "Audio Call" or "Video Call"
115 +**To initiate a conference call from the dial screen:**
116 +GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
119 119  
118 +* Bring up the dial screen
119 +* Enter the first extension number then press on it on the left panel of the screen
120 +* The extension will be added to the dialing field and users can dial another number
121 +* When all extensions have been entered, press "Audio Call" or "Video Call"
120 120  
121 121  * **To initiate a conference call while on a phone call:**
122 122  ** When the phone is on the call screen, tap on the "Conference" button
... ... @@ -124,15 +124,9 @@
124 124  ** After the call is established, the conference screen is brought up.
125 125  ** Tap the "Invite" button to add more members to the conference.
126 126  
127 -
128 128  * **To initiate a conference call from the conference soft key:**
129 -** Bring up the dial screen.
130 -** Enter the first extension number then press on it on the left panel of the screen.
131 -** The extension will be added to the dialing field.
132 -** Enter other extensions until all are entered.
133 -** Press "Audio Call" or "Video Call" to begin the conference call.
130 +** Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
134 134  
135 -
136 136  === Conference Call Management: ===
137 137  
138 138  * (((
... ... @@ -207,19 +207,20 @@
207 207  = Directory, Contacts list, and Button boxes =
208 208  
209 209  
210 -* **Finding EASD extensions in the directory**:
206 +* **Finding extensions in the directory**:
211 211  ** Tap the **User** icon on the right side of the home screen
212 212  ** In the left menu, tap **LDAP**
213 213  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
214 214  ** Tap the **green** **phone** icon to place a call.
215 215  
212 +
216 216  * **Frequently called contact list**:
217 217  ** Tap the **User** icon on the right side of the home screen
218 218  ** In the left menu, tap **LDAP**
219 219  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
220 220  ** Tap the **Download** button to save the extension to the contact list.
221 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
222 222  
219 +
223 223  * **Button boxes**
224 224  )))
225 225  
... ... @@ -227,7 +227,7 @@
227 227  
228 228  (% class="col-xs-12 col-sm-4" %)
229 229  (((
230 -[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="204" width="360"]]
227 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
231 231  )))
232 232  )))
233 233  
... ... @@ -241,7 +241,7 @@
241 241  = Call Handling =
242 242  
243 243  
244 -* **To transfer a call to another extension: **
241 +* **To transfer a call **
245 245  ** **Blind transfer:**
246 246  *** While on a call, tap the **Transfer** button.
247 247  *** Select **Transfer** to bring up the transfer screen.
... ... @@ -249,15 +249,15 @@
249 249  *** Enter the extension.
250 250  *** Tap on the **Transfer** softkey.
251 251  *** The call will transfer to the extension and the phone system will hang up the call.
252 -** **Attended transfer**
253 -*** While on a call, tap the **Transfer** button.
254 -*** Select **Transfer** to bring up the transfer screen.
255 -*** Select the transfer mode (Blind is the default): change it to **Attended**
256 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
257 -
258 -* **To transfer a call directly to voicemail**
249 +** **Announced transfer**
250 +*** **​​​​​​​**While on a call, tap the **Transfer** button.
251 +*** Select Transfer to bring up the transfer screen.
252 +*** Select the transfer mode (Blind is the default): change it to Attended
253 +*** Enter the transfer target number and then press the Transfer soft key on the right.
254 +*** Before the transfer target answers the call, users could tap on Cance
255 +* **To transfer a call to voicemail**
259 259  ** (((
260 -Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
257 +Press Transfer and then press * and then enter the extension to go to directly to VM
261 261  )))
262 262  )))
263 263  
... ... @@ -265,9 +265,7 @@
265 265  
266 266  (% class="col-xs-12 col-sm-4" %)
267 267  (((
268 -[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
269 -
270 -[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
265 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
271 271  )))
272 272  )))
273 273  
... ... @@ -303,8 +303,9 @@
303 303  = Call History =
304 304  
305 305  
306 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
307 -* Initiate a call from the history by tapping the green call or video buttons.
301 +* **View call history:**
302 +** Tap the **Call History** button on the right side of the home screen.
303 +** Initiate a call from the history by tapping the green call or video buttons.
308 308  )))
309 309  
310 310  
... ... @@ -321,18 +321,10 @@
321 321  (((
322 322  (% class="col-xs-12 col-sm-8" %)
323 323  (((
324 -= Availability State: Do Not Disturb =
320 += Availability States =
325 325  
326 326  
327 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
328 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
329 -** Tap the DND icon to turn it on and off.
330 -
331 -* **Pressing the mute button on the right side of phone pad:**
332 -** During a call, will mute the microphone.
333 -** Off a call, will engage do not disturb for the phone.
334 -
335 -
323 +* Change availability state when OOO or In Meeting
336 336  )))
337 337  
338 338  
... ... @@ -339,7 +339,7 @@
339 339  
340 340  (% class="col-xs-12 col-sm-4" %)
341 341  (((
342 -[[Figure . Grandstream Do not disturb setting. >>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="206" width="360"]]
330 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
343 343  )))
344 344  )))
345 345  
... ... @@ -349,11 +349,14 @@
349 349  (((
350 350  (% class="col-xs-12 col-sm-8" %)
351 351  (((
352 -= Voicemail =
340 += Checking Voicemail =
353 353  
354 -* All voicemails will be sent to the email address of the user tied to the extension and then the voicemail will be deleted off the phone.
355 -* Voicemails will be sent to email as a .wav file.
356 -* Voicemails can also be accessed through the Wave phone app, if using.
342 +
343 +* To access your voicemail box
344 +* To access your voicemail from another extension within the district
345 +* To access your voicemail from off site
346 +* Voicemail indicator
347 +* Voicemail to email
357 357  )))
358 358  
359 359  
... ... @@ -360,7 +360,7 @@
360 360  
361 361  (% class="col-xs-12 col-sm-4" %)
362 362  (((
363 -[[Figure 2. >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="207" width="360"]]
354 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
364 364  )))
365 365  )))
366 366  
... ... @@ -374,21 +374,11 @@
374 374  = Phone Settings =
375 375  
376 376  
377 -* **Adjust sounds and set ring tones:**
378 -** On the home screen, swipe to the second page and tap **Settings**.
379 -** Swipe up and tap on **Sound.**
380 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
381 -** Disable touch sounds and tones in **Other Settings.**
382 -
383 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
384 -** Tap the Home button
385 -** Swipe left to the second page and tap **Settings**
386 -** Swipe up and tap on **Sound**
387 -** Tap **Other Sounds**
388 -** Disable Touch sounds and Touch tone
389 -
390 -* **Adjust the Display:**
391 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
368 +* Disable tap and button sounds
369 +** On the home screen, swipe to the second page and tap **Settings**. Swipe up and tap on **Sound.**
370 +* Adjust ringer and alert volumes
371 +* Set ring tones
372 +* Disable touch sounds and tones in **Other Settings.**
392 392  )))
393 393  
394 394  
... ... @@ -408,12 +408,8 @@
408 408  (((
409 409  = Answering Doorbells =
410 410  
411 -The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main building door, initiate calls with the visitors and get real time audio/video stream.
412 412  
413 -
414 -* Press **Open **to open the door
415 -* Press **Answer** to answer the call
416 -* Press **Reject** to deny access through the door.
393 +Content 3
417 417  )))
418 418  
419 419  
... ... @@ -420,7 +420,7 @@
420 420  
421 421  (% class="col-xs-12 col-sm-4" %)
422 422  (((
423 -[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="215" width="360"]]
400 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
424 424  )))
425 425  )))
426 426  
... ... @@ -454,8 +454,7 @@
454 454  (((
455 455  = Extra =
456 456  
457 -* E:
458 -* E
434 +
459 459  )))
460 460  
461 461  
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